Boynton Beach, FL30+ days ago
Answering the phones and referring to the appropriate department or person • Greet residents, families, guests, and staff in a courteous and professional manner • Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries • General office duties including typing, filing, distribution of mail, and other duties as assigned • Guide tours, fill out inquiry forms, and introduce prospective residents to the appropriate manager on duty if needed • Follow Marketing guidelines for phone inquiries and guided tours • Accept rental payments and issue receipt if requested. • High school diploma or equivalent • A desire and willingness to learn new systems • Prior work in reception or customer service preferred • Must be able to read, write, and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information • Must possess strong organizational skills and be detail-oriented but flexible in order to accommodate the fluctuating needs of the facility • Knowledgeable on the computer and able to operate Microsoft Office • Ability to represent the facility in a positive and professional manner • Must be able to work effectively in an individual or team setting • Must be able to perform duties and responsibilities Essential Job Functions with or without reasonable accommodation.