Responsibilities EDI invoice troublebox maintenance, Credit memo review and research, Shortage and/or pricing claims creation, Vendor statement acquisition and final reconciliation, Response to vendor calls/e-mails, Proof of delivery acquisition and research, Maintain 48-hour turnaround on active invoice problems. We have an offshore team that handles all AP inquiries, but when they get stuck, have a difficult supplier, or a supplier demands escalation or to talk to a US business partner, we have those come to my team.