Evaluate managerial staff, along with the Regional Manager, with formal evaluations, and regularly evaluate managerial staff informally* Evaluate hourly staff, along with the Operations Manager, with formal evaluations, and regularly evaluate hourly staff informally* Lead and run a shift effectively and develop and train Operations Managers to do the same* Conduct and determine regular managerial staff meetings and team member meetings* Set goals and assignments for managerial and hourly team members, including recognizing good performance and coaching poor performers* Delegate management responsibilities to managerial staff and assign tasks to team members, and ensure all required responsibilities and tasks are performed and completed effectively* Execute effectively and train other managers to do the same - use of the Daily Shift Card and Red Book* Train management/staff in all proper EOD procedures, including banking* Utilize "time chit" method of daily employee performance review* Ensure maintenance of a safe and harassment free workplace* Entrusted to take quick and responsible action in solving problems and to use reason when dealing with employee disciplinary issues and handling customer complaints* Initiate and follow-up of phone call and email communications in a timely manner and as appropriateAdditional Responsibilities:* Forecast and determine scheduling needs for the individual restaurant* Prepare and post weekly work schedules, and ensure the schedule is implemented properly* Address issues resulting from critical violations on Health or Steritech Inspections in a timely and professional manner* Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary* Accurately complete payroll, weekly, mid period and EOP administration work properly* Effectively promote First Watch outside the restaurant* Obtain and maintain safe food handler certifications* Through communication with the Operations Manager, Regional Manager and Home Office, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner* Regularly interview applicants for employment, make hiring decisions for the restaurant, and regularly coach and include other managers in the process* Regularly channel communication up through the Director of Operations and Regional Vice President* Ensure and maintain appropriate managerial and hourly staffing levels at the restaurant* Effectively plan and lead weekly manager meetings and monthly server meetings* Perform ongoing inspections in all areas of the restaurant and take any and all appropriate action* Ensure compliance with federal, local, and state laws, company policies and proceduresQualifications* Staff/Budgetary Responsibilities:The General Manager will typically have 1-2 direct reports and be responsible for a staff of up to 40 employees. Additional Requirements:* A High School Diploma* Bachelors of Arts - concentration in food & beverage, business, marketing or management is preferred* Minimum three to five years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred* Must have completed Culinary and Food Expert (CAFÉ) training program* Effective oral and written communication skills* Regularly work 50-55 hours per week* Must hold a valid driver's license and drive for company business as required* Ability to manage, lead, coach, teach and train others, including with respect to management responsibilities, culinary duties, and host and service duties* Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives* Human Resources management skills in employee relations, recruiting and retention and employee recognition* Ability to supervise and oversee employees in roles from entry level to mid-level management* Ability to work with no supervision and prioritize all operations of the restaurant* Ability to make difficult and quick decisions* Advanced analytical and problem solving skills* Excellent computer skills with emphasis on MS operating systems* Exceptional organizational skills and attention to detail* Strong communication, presentation and writing skills* Ability to communicate effectively with all levels of management* Ability to work well under pressure in a fast paced, dynamic environment* Ability to multitask and prioritize effectively* Ability to effectively manage teams as well as work effectively as part of a team* Passion for providing excellent service and qualityAdditional Physical Requirements:* Must be able to continuously see.