NewED REGISTRAR - Evenings Mass General BrighamED REGISTRAR - EveningsBoston, MassachusettsSkills/Abilities/Competencies - General administrative skill set including basic computer skills required for use with MS Office and EPIC - Sound judgment and critical thinking - Ability to prioritize and handle multiple tasks in a very busy environment - Strong organization and follow-through skills - Accuracy and attention to detail - Strong customer service and interpersonal skills - Strong communication skills - Must be flexible and able to function within a team - Ability to maintain composure in stressful circumstances . Education - A High School diploma or GED required - Associate/Bachelors degree preferred Experience - Healthcare/registration setting preferred - Knowledge of insurance or registration systems helpful - 1-year related work experience preferred .
Patient Registrar Part Time Day Shift HCA Healthcare IncPatient Registrar Part Time Day ShiftManchester, NHOur services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. Apply share Share Email X Facebook LinkedIn bookmark_border Save Job bookmark Unsave Job // Save Jobs functionality detectsavedjob('1-INFOR-4698035','save-job','unsave-job');
Assistant Registrar Integrated Resources, IncAssistant RegistrarBoston, MAStrengthen and inprove the Client educational experience by providing expert advice concerning graduation requirments, course choices, university policies and academic progress to faculty, as well as new, continuing and potential students in a variety of degree, non-degree and certificate programs. Execute activities central to the maintenance and accuracy of student records, from matriculation to graduation using People Soft Campus Solutions, including managing registration, academic records and implementing all activites required for PhD/Master theses format review and final submissions.
Admitting ED Registrar Mass General BrighamAdmitting ED RegistrarBoston, MassachusettsUnder the direction and supervision of the Senior Manager, Operations, the Admitting/ED Registrar registers and admits patients in the hospital information system, verifies insurance eligibility, collects copayments, makes outgoing and receives incoming phone calls, interacts with internal and external customers and works with others in the department and Hospital to ensure an efficient and effective patient and financial flow. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Registrar Berklee College of MusicRegistrarBoston, MA$145,000–$170,000 / yearReporting to the Assistant Vice President, you will provide strategic leadership for all functional registrar areas serving both Berklee College of Music and the Boston Conservatory at Berklee across our global campuses (including Boston, NYC, and Valencia) alongside the current Registrar. Systems, Technology & Process Redesign: Workday Student Ownership: Maintain, audit, and optimize academic rules and business processes within Workday Student, aligning workflows with academic catalog changes.
Assistant Registrar Abacus Service CorporationAssistant RegistrarBoston, MABy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Contribute to the accuracy of official transcripts and forms using OnBase, Adobe Acrobat, and Degree Progress platforms.
NewED REGISTRAR - Evenings Brigham and Women's HospitalED REGISTRAR - EveningsBoston, MA$19.81–$28.30 / hourSkills/Abilities/Competencies - General administrative skill set including basic computer skills required for use with MS Office and EPIC - Sound judgment and critical thinking - Ability to prioritize and handle multiple tasks in a very busy environment - Strong organization and follow-through skills - Accuracy and attention to detail - Strong customer service and interpersonal skills - Strong communication skills - Must be flexible and able to function within a team - Ability to maintain composure in stressful circumstances. Education - A High School diploma or GED required - Associate/Bachelors degree preferred Experience - Healthcare/registration setting preferred - Knowledge of insurance or registration systems helpful - 1-year related work experience preferred.
ASSOCIATE REGISTRAR School of Medicine Graduate Medical Sciences Boston UniversityASSOCIATE REGISTRAR School of Medicine Graduate Medical SciencesBoston, MAThe ideal candidate will have strong interpersonal and communication skills, both verbal and written, the ability to multitask, work well as a member of a team, manage multiple priorities independently, and the professionalism to represent the graduate school to students and faculty as well as internal and external stakeholders. The successful candidate will assist in all aspects of the daily operation of the Registrar''s Office, including working with the GMS Registrar in tasks related to student records, academic performance and registration activities for over 1100 students.
ASSOCIATE REGISTRAR, School of Medicine, Graduate Medical Sciences Boston UniversityASSOCIATE REGISTRAR, School of Medicine, Graduate Medical SciencesBoston, MA$71,925–$93,375Full timeThe ideal candidate will have strong interpersonal and communication skills, both verbal and written, the ability to multitask, work well as a member of a team, manage multiple priorities independently, and the professionalism to represent the graduate school to students and faculty as well as internal and external stakeholders. The successful candidate will assist in all aspects of the daily operation of the Registrar's Office, including working with the GMS Registrar in tasks related to student records, academic performance and registration activities for over 1100 students.
Central Registration Registrar Nashua School DistrictCentral Registration RegistrarNashua, NHMinimum of three years experience as a guidance secretary or administrative assistant or equivalent work experience in a high school or guidance office. Primary point of contact for potential students, parents and outside agencies and processes all new student registrations and withdrawals.
Berklee Online Registrar Student Assistant Berklee College of MusicBerklee Online Registrar Student AssistantBoston, MassachusettsAs the position requires close work with confidential student information, the Registrar Student Assistant must exercise exceptional discretion and meticulously comply with Berklee Online policies and procedures under FERPA. The Registrar Student Assistant is responsible for assisting the Berklee Online Registrar Department (encompassing the registrar, transfer, graduation, and student success) with all duties, tasks, and responsibilities.
Assistant Registrar Rivier UniversityAssistant RegistrarNashua, NHIn addition to a competitive salary, Rivier University offers full-time employees a comprehensive benefits package which includes medical, dental and vision coverage, employer paid life and disability plans, retirement plan with employer match, Health Reimbursement Arrangement (HRA), Health Savings Account (HSA) with employer contribution, flexible spending accounts, paid time off, holidays, educational assistance benefits, employee assistance program (EAP) and a variety of additional discounts and services. Institutional/Collaborative Operations: Promote Effective Communication: Serve as a key liaison to ensure clear and effective communication between Rivier University faculty, staff, and students regarding academic policies, procedures, and important updates.
Admitting ED Registrar Brigham and Women's HospitalAdmitting ED RegistrarBoston, MA$19.81–$28.30 / hourUnder the direction and supervision of the Senior Manager, Operations, the Admitting/ED Registrar registers and admits patients in the hospital information system, verifies insurance eligibility, collects copayments, makes outgoing and receives incoming phone calls, interacts with internal and external customers and works with others in the department and Hospital to ensure an efficient and effective patient and financial flow. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
MANAGER OF STUDENT RECORDS & REGISTRAR Data and Enrollment Management Wheelock College of Education & Human Development Boston UniversityMANAGER OF STUDENT RECORDS & REGISTRAR Data and Enrollment Management Wheelock College of Education & Human DevelopmentBOSTON, MA$75,000–$90,000 / yearReporting to the Assistant Dean of Enrollment & Student Success, this role oversees high-volume student records workflows, provides managerial direction for records-related processes, and serves as a key liaison among students, student services, graduate admissions, academic programs, and central university offices. Provide managerial direction for the processing of student-related academic actions, including course grades, incompletes, transfer credits, course waiver credits, add/drop requests, overload approvals, leaves of absence, withdrawals, verification requests, and changes of status.
MANAGER OF STUDENT RECORDS & REGISTRAR, Data and Enrollment Management, Wheelock College of Education & Human Development Boston UniversityMANAGER OF STUDENT RECORDS & REGISTRAR, Data and Enrollment Management, Wheelock College of Education & Human DevelopmentBOSTON, MA$75,000–$90,000Full timeReporting to the Assistant Dean of Enrollment & Student Success, this role oversees high-volume student records workflows, provides managerial direction for records-related processes, and serves as a key liaison among students, student services, graduate admissions, academic programs, and central university offices. Oversee the daily operations of BU Wheelock’s student records function, including management of high-volume email requests, student inquiries, records-related workflows, and timely responses to students, faculty, staff, and university partners.
Associate Registrar for Systems and Analytics Simmons UniversityAssociate Registrar for Systems and AnalyticsBoston, MARemoteSimmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. This role is responsible for business process analysis, system optimization, reporting, and data integrity, ensuring that systems and data effectively support institutional operations, compliance, and decision-making.
Registrar and Assistant Vice President of Enrollment Services Merrimack CollegeRegistrar and Assistant Vice President of Enrollment ServicesNorth Andover, MA$100,000–$125,000 / yearThe only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students, and 50 doctoral students from 48 states and 63 countries. This role partners closely with Academic Affairs, Admissions, Finance, Student Affairs, Information Technology, Institutional Research, and other campus stakeholders to ensure a high-quality, student-centered experience from matriculation through graduation.
Birth Certificate Registrar Brigham and Women's HospitalBirth Certificate RegistrarNewton, MA$17.71–$25.28 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). No Licenses and Credentials Experience Administrative Assistant Experience 1-2 years required and Medical Office/Hospital/Managed Care Experience 1-2 years preferred Knowledge, Skills and Abilities - Basic understanding of clerical procedures and systems such as recordkeeping and filing.
Admitting/ ED Registrar Brigham and Women's HospitalAdmitting/ ED RegistrarBoston, MA$19.81–$28.30 / hourPhysical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 3. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
Assistant Registrar of Voters Hourly The City of BostonAssistant Registrar of Voters HourlyBoston, MAUnder the supervision and direction of the Election Department Staff, the Listing Officers will go door to door in neighborhoods throughout the City to complete the Annual Listing of Residents required by Massachusetts General Laws. Ability to prioritize assignments, organization, professionalism, strong verbal communication, work with minimal supervision when needed, and work in a fast-paced, deadline-driven environment.
Patient Access Auditor/Trainer - Patient Registration - Full Time SolutionHealthPatient Access Auditor/Trainer - Patient Registration - Full TimeNashua, New HampshireAnchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and earning a 5-time Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. This position supports both quality assurance and education by auditing registration work, identifying gaps, and delivering training to registration staff across inpatient, emergency department, and outpatient settings.
Registration Rep 40hr Day, Milford UMass Memorial HealthRegistration Rep 40hr Day, MilfordMilford, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Rep, 30hr Day, Milford UMass Memorial HealthRegistration Rep, 30hr Day, MilfordMilford, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Rep 24hr EVE, Milford UMass Memorial HealthRegistration Rep 24hr EVE, MilfordMilford, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Rep UMass Memorial HealthRegistration RepMilford, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Rep, 30hr Day, Milford UMass Memorial Health Care IncRegistration Rep, 30hr Day, MilfordMilford, MA$15–$27 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Rep 40hr Day, Milford UMass Memorial Health Care IncRegistration Rep 40hr Day, MilfordMilford, MA$15–$27 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Rep 24hr EVE, Milford UMass Memorial Health Care IncRegistration Rep 24hr EVE, MilfordMilford, MA$15–$27 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Rep UMass Memorial Health Care IncRegistration RepMilford, MA$15–$27 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Assistant Clinical Research Manager - Center of Early Detection & Intervention Blood Cancers Interventional Clinical Trials Dana-Farber Cancer Institute IncAssistant Clinical Research Manager - Center of Early Detection & Intervention Blood Cancers Interventional Clinical TrialsBOSTON, MARemote$70,000–$85,300 / yearThe Assistant Clinical Research Manager (ACRM) position will work within the Center of Early Detection & Intervention Blood Cancers (CEDI BC) Interventional Clinical Trials clinical research program and assist in the management of the research team in the overall conduct of clinical trials using Good Clinical Practice under the auspices of the Principal Investigator. These positions, in collaboration with the program's Clinical research Managers physicians and research nursing staff, are responsible for assisting with the design, implementation and evaluation of their program's clinical research activities, related regulatory oversight, and will provide day to day supervision of their program's clinical research staff as needed.
Assistant Clinical Research Manager - Breast Oncology Clinical Trials Dana-Farber Cancer Institute IncAssistant Clinical Research Manager - Breast Oncology Clinical TrialsBOSTON, MA$70,000–$85,300 / yearThese positions, in collaboration with the program's Clinical research Managers physicians and research nursing staff, are responsible for assisting with the design, implementation and evaluation of their program's clinical research activities, related regulatory oversight, and will provide day to day supervision of their program's clinical research staff as needed. This Assistant Clinical Research Manager (ACRM) position will work within the Breast Oncology clinical research program and assist in the management of the research team in the overall conduct of clinical trials using Good Clinical Practice under the auspices of the Principal Investigator.
Patient Access Supervisor, Emergency Department Boston Medical CenterPatient Access Supervisor, Emergency DepartmentBoston, MA$53,000–$77,000 / yearEDUCATION: The person holding this position should have a minimum of an associate degree in Business, Health Care Administration or Public Relations or; A Bachelor's Degree in Business, Health Care Administration, or Public Relations is the preferred level of education for the person holding this position or; Five (5) to eight (8) years of experience in a lead/supervisory/management role may substitute for education. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.
NewPatient Registration Team Leader Signature HealthcarePatient Registration Team LeaderBrockton, MAOversee daily functions of Patient Registration Reps., train new hires, resolve issues within scope of responsibilities. Must have excellent customer service skills, ability to work independently, be self-motivated and type 35 wpm.
Degree Audit Coordinator Simmons UniversityDegree Audit CoordinatorBoston, MARemoteThe role is responsible for front office triage, registration processing, and administrative operations, while also managing the degree audit system, ensuring the accuracy of academic records, and supporting students progress toward graduation. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success.
Patient Business Representative Mass General BrighamPatient Business RepresentativeBoston, MassachusettsSummary: The Patient Business Rep (PBR) functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and pharmacy financial assistance programs. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Business Represenative Mass General BrighamPatient Business RepresenativeJamaica Plain, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Summary: The Patient Business Rep (PBR) functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and pharmacy financial assistance programs.
Patient Business Representative Brigham and Women's HospitalPatient Business RepresentativeBoston, MA$19.81–$28.30 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Patient Business Rep (PBR) functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and pharmacy financial assistance programs.
Patient Business Represenative Brigham and Women's HospitalPatient Business RepresenativeJamaica Plain, MA$19.81–$28.30 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Summary: The Patient Business Rep (PBR) functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and pharmacy financial assistance programs.
Patient Access Supervisor Boston Medical CenterPatient Access SupervisorBrockton, MAIncumbent must ensure that patient ED, Ambulatory Surgery, Outpatient Pulmonary, Cardiology, radiology and lab registrations, admissions, pre-registration and discharge processes run timely and efficiently. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.
NewCross-Functional Operations Coordinator I Southern New Hampshire UniversityCross-Functional Operations Coordinator IManchester, New HampshireThe Cross Functional Operations Team supports the Office of the University Registrar specialized teams with daily tasks, including peak volume times, to uphold the learner first customer mindset. Southern New Hampshire University (SNHU) is looking for a collaborative team player to fill the position of Cross-Functional Operations Coordinator I for the Office of The University Registrar.
NewStudent Records Coordinator - School of Arts and Sciences Tufts UniversityStudent Records Coordinator - School of Arts and SciencesMedford, MassachusettsOverview: Under the leadership of the Associate Dean for Student Administrative Services and Systems, the Registrar’s Office is responsible for secure maintenance of student academic records and compliance with FERPA and other federal and state regulations related to these records for the undergraduate and graduate students in the Schools of Arts, Sciences, and Engineering and for non-matriculated students through University College. Additionally, the Student Records Coordinator works alongside the Student Services Representatives as the first point of contact for Student Services to provide excellent customer service to students, faculty, staff, alumni, and parents in the areas of records, financial aid, billing, residential life, and other administrative functions associated with the student lifecycle.
Student Records Coordinator - School of Dental Medicine Tufts UniversityStudent Records Coordinator - School of Dental MedicineBoston, MAPreferred Qualifications: • Bachelor's Degree is preferred • Direct registrar, academic affairs, or student affairs experience in graduate or professional school setting is preferred and will be considered in lieu of experience in other student services areas • Experience with PeopleSoft, application of FERPA policies, and procedures and other relevant federal and state policies and requirements • Candidate should have excellent judgment, and ability to problem-solve • The job requires the ability to foster a cooperative work environment to formulate policy, develop and implement new strategies and procedures, maintain confidentiality of records and information, and to train co-workers and students by providing clear instructions • In addition, the candidate must be enthusiastic and motivated and have the ability to work with multiple constituencies - dental and graduate students, faculty, and staff on multiple campuses and at affiliated institutions. Basic Requirements: • Knowledge and skills as typically acquired through completion of 2 or more years of higher education • 1 - 3 years of higher education experience in student information systems, academic affairs, and/or student affairs • The candidate must have general knowledge of student registration procedures, computerized student information systems, and demonstrate excellent analytical, managerial, oral and written communication, and interpersonal skills • Database Management, Excel, Word, and Student Information Systems • Ability to lift up to 20 lbs.
Financial Clearance Specialist Signature HealthcareFinancial Clearance SpecialistWest Bridgewater, MACenter Street, West Bridgewater, MA Department:Financial Clearance Specialist This is a full-time 40 hour/ week position Responsibilities: Accesses work queues and reports and reviews patient accounts to determine financial clearance status of specific patient services. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.
Health Information Management Analyst (32hrs) On-Site: Beverly, MA Lahey Hospital and Medical CenterHealth Information Management Analyst (32hrs) On-Site: Beverly, MABeverly, MA$19–$25.57 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. This position will also assign medical record deficiencies and will serve as a liaison between Health Information Management (HIM) and clinicians in support of optimizing the EMR workflow associated with deficiency assignment and basket management.