Very technically competent and working experience with: o Networking topologies and wireless computing infrastructure o Maintaining network systems and services including servers, routers, switches, firewall, VPN, VoIP, and other IP devices o UNIX and Windows operating systems o Internet / Intranet technologies o Data Center design / optimization and environmental support components. Experience with IT processes such as System Management, Patch Management, Change Management, Configuration Management, Release Management, Problem Management, Business Continuity Planning, Customer Service and Vendor Relationship Management.