Application Support EngineerTHE COMPANY: Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure customer communications, including invoices, statements, tax forms, collection letters, compliance notices, and other business-critical documents to any delivery channel, including print, electronic, and mobile platforms. Own application incidents, service requests, and problem records from initial triage through final resolution, coordinating with cross-functional teams as needed and ensuring timely stakeholder communication throughout the lifecycle.