Knowledge of the culture of the clients being served, and language, for bilingual positions; social services and community resources; Skills and ability to communicate clearly and effectively with clients, staff and the public; possess good decision making and advocacy skills; practice successful negotiation and persuasion skills; match resources with needs; develop meaningful therapeutic relationships with clients; relate well to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; exercise independent judgment and make decision within established policies and procedures; prepare and present effective written and verbal reports; relate effectively with community agencies and resources and to function as a team member; act in a professional manner and maintain professional working relationships; operate effectively computer software and other office equipment; possess strong coping skills necessary to deal with frustrating situations or difficult clients; work hours conducive to reaching the identified population, which may include evenings and weekends. font; distinguish colors and shades; uses depth perception; hears a normal level of speech; works in areas that may be exposed to weather, heat, cold, humidity, dust, chemicals, smoke, noise, exposure to cleaning disinfectants, and works in areas that may be uneven.