Maintain and enhance relationships with CARTUS's internal departments and external suppliers/partners in regards to meeting and exceeding client needs + Track policy exceptions in Atlas and communicate requests and trending as may occur to the Account Executive + Provide data input for client customized reports + Participate in special projects as needed, including client presentations, client/supplier training **Critical dimensions/selection criteria:** + Demonstrated ability to meet/exceed company service goals + Clear and concise written and verbal communication skills + Strategic thinker -strong judgment and decision making skills + Interpersonal/Influencing skills + Detail oriented; ability to multitask + Ability to work in a team environment + Cultural awareness + Innovative and resourceful + Flexibility + Manage stress and pressure + Ability to plan and organize **Qualifications/selection criteria:** + Minimum 2 years Domestic Homesale and/or International experience required + Bachelor degree or 3 years experience in the customer service relocation industry required + Demonstrated technical skills including Atlas, Hex, Cartus Online, EXCEL, WORD, and other systems and applications as may be required + High level of accuracy and process orientation required + Demonstrated ability to problem solve and manage multiple priorities required + Strong communication, interpersonal and influencing skills required + Proven top block service history required + Demonstrated leadership skills required Cartus (https://cartus.com/en/) is leaning into its essence, **Where Mobility Meets Agility®** . The company supports hundreds of corporate and government clients-including more than a third of Fortune 100 companies-with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions.