New York City, NY30+ days ago
In this role, you will Lead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completion Build and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experience Partner with platform and product engineers to integrate new models into production systems Break down ambiguous research ideas into clear, iterative milestones and roadmaps. Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.