Maintain awareness of resident behavior, set appropriate behavioral limits, and proactively intervene to prevent or de-escalate crises using verbal redirection and agency-approved interventions based on individualized treatment plans, while demonstrating strong interpersonal skills, sound judgment, and accurate documentation in high-stress situations. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable.