Call Center Representative I Pawtucket Credit UnionCall Center Representative IPawtucket, RIOur Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.
Security Call Center Alarm Analyst Allied UniversalSecurity Call Center Alarm AnalystCumberland, RIAs a Dispatch Officer in a healthcare location, you will coordinate communications, monitor activity, document incidents, and dispatch appropriate support to help maintain a secure environment. Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, maintaining timely communication with relevant personnel and emergency responders.
Assistant Manager - Call Center 6PM-3AM Wynn Resorts LtdAssistant Manager - Call Center 6PM-3AMEverett, MA$61,000–$66,000 / yearSituated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities, as an ambassador of the Encore brand, Understands and is well versed in the resort, hotel features, and services including all outlets, hours of operation, actives, and events available to guests.
NewPer Diem Call Center Brigham and Women's HospitalPer Diem Call CenterBrookline, MA$17.71–$24.94 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs- 35lbs Carrying Occasionally (3-33%) 20lbs- 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Call Center Supervisor 417&&PolarsonjasonCall Center SupervisorBoston, MassachusettsSupervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events.
Customer Rep Operator Communications Center Brigham and Women's HospitalCustomer Rep Operator Communications CenterBoston, MA$17.71–$22.79 / hourThese values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees.
Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA$18.20–$26 / hourj- Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services. 3- Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.
NewContact Center Representative/Banking North Easton Savings BankContact Center Representative/BankingWhitman, MAReceives incoming telephone calls and other communications from customers needing assistance with existing accounts, purchasing products, and opening new accounts. Places outgoing telephone calls to customers in connection with specific service requests, or to welcome them to new services and answer questions.
On-Call Home Support Scheduler Erickson Senior LivingOn-Call Home Support SchedulerPeabody, MassachusettsBrooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. Location: Brooksby Village by Erickson Senior Living Join our team as On-Call Coordinator in Home Support who provides after-hours scheduling and staffing for all private duty home care services.
Clinic/Practice Assistant II-Call Center Mass General BrighamClinic/Practice Assistant II-Call CenterBrookline, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. - Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.
Call Center Rep Level I Upham's Corner Health CenterCall Center Rep Level IMA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerBoston, MA$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Manager, Contact Center Engineering & Voice AI WEX IncManager, Contact Center Engineering & Voice AIBoston, MA$121,500–$147,300 / yearManage Complex Service Demands: Architect and manage enterprise contact center and telephony applications catering to diverse lines of business-handling distinct caller profiles, high-complexity inquiries, and sharp seasonal volume spikes (e.g., healthcare benefits enrollment cycles, tax season, holiday travel). Omnichannel Telephony Infrastructure: Maintain high availability and operational excellence across cloud contact center platforms, SIP/telephony pipelines, and integrations with backend enterprise applications (Salesforce, core processing platforms, and billing engines).
NewElectric Meter Serv Tech-Union Asplundh Tree ExpertElectric Meter Serv Tech-UnionPlymouth, MA$25–$31 / hourFull timeIn addition to smart grid implementation services for in-home displays and load control devices, Grid One performs meter reading, customer call center operations, field service work, joint use attachment surveys, storm support services, NESC clearance audits and utility asset inspections, construction and contractor management services, pole maintenance, pole restoration/reinforcement, infrared inspection, utility pole asset management solution, field system integrity surveys, gas meter corrosion mitigation and lead testing, and back-office services including secure data transfer and storage. OCCASIONAL (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching.
Flexible Part-Time Call Center Representative Rockland Trust CompanyFlexible Part-Time Call Center RepresentativePlymouth, MA$20–$26 / hourAs a Call Center Representative, you''ll serve as a trusted resource for our customers, assisting with banking questions, digital services, accounts, and loans while delivering the exceptional service Rockland Trust is known for. Through hands-on customer interactions, professional development opportunities, and our tuition assistance program, you''ll gain valuable skills in customer service, communication, financial services, and problem-solving that can support your academic and career goals.
Automotive Call Center Representative - Porsche Natick MA Asbury AutomotiveAutomotive Call Center Representative - Porsche Natick MANatick, MA$45,000–$50,000 / yearAdditional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.
Automotive Call Center Representative - Porsche Natick Asbury Automotive Group IncAutomotive Call Center Representative - Porsche NatickNatick, MA$45,000–$50,000 / yearThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Automotive Service Call Center - Porsche Boston Asbury AutomotiveAutomotive Service Call Center - Porsche BostonNatick, MA$45,000–$50,000 / yearAutomotive Call Center Representative - Service BDCNatick, MA | $45,000-$50,000 a yearFor more than 39 years, Herb Chambers has been committed to delivering exceptional client experiences, and we know that starts with our most valuable asset-our people. As a Service BDC Representative, you'll be the first point of contact for our service clients, helping them schedule appointments, answer questions, and ensure every guest receives a guest-centric experience.
Call Center Rep Level I UCHC | Upham's Corner Health CenterCall Center Rep Level IBoston, MA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.