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Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025. Analyze trends and incorporate key business metrics in partnership with the HR group to develop solutions, programs and performance targets which improves HR and Business performance.

JOB SUMMARY/PURPOSEThe HR Manager Operations position is a strategic partner responsible for collaborating with Sr. Operations Leadership to align business objectives with employee abilities and performance in order to achieve desired outcomes. The HRM Operations serves as a strategic partner to Sr. Operations Leaders on human resources related issues.  This position will formulate HR strategies and initiatives that deliver value-added service to management and employees reflecting the business objectives of the organization. The HRM Operations maintains an effective level of business literacy about the company’s financial position, midrange plans, culture and competition. Bridging management and employee relations by addressing demands, grievances or other issues. Collaborating with Talent Acquisition Managing regarding the recruitment and selection of talent for operations.ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS<ul><li>Contribute to the business strategy by helping business leaders identify, prioritize and build organizational capabilities, behaviors and HR processes. </li><li>Support internal clients by advising and counseling employees and managers regarding HR related matters. </li><li>Provide advice to Managers on union avoidance and labor relations (where appropriate), policy and processes (e.g. consultation requirements, management of local grievance/disciplinary procedures, arbitrations, etc.).  </li><li>Here contract bargaining agreement’s exist the HRM will be integral to the negotiation planning and execution, issue identification, full project planning and preparation. </li><li>Lead execution of talent management initiatives in their regional and working with business leaders to establish development plans aligning resources with current and future business needs and standards. </li><li>Analyze trends and incorporate key business metrics in partnership with the HR group to develop solutions, programs and performance targets which improves HR and Business performance. </li><li>Work closely with management and employees to maintain positive working relationships, build morale and engagement, and increase productivity and planning. </li><li>Provide guidance and input on workforce planning and learning and development. </li><li>Participate in the talent acquisition process by developing managers’ candidate selection skills, and in some situations conducting interviews. </li><li>Provide performance management guidance and coaching to all levels of management; including coaching, counseling, career development and disciplinary actions. </li><li>Actively participates in regional leadership and employee meetings where appropriate. </li><li>Manages and resolves complex employee/labor relations issues. </li><li>Conduct effective, thorough and objective HR investigations and make recommendations for resolution while driving a culture of trust and respect.</li></ul>MINIMUM REQUIREMENTSMinimum education required of the position<ul><li>Bachelor’s degree in Human Resources, Business Management, Organizational Development or related field of study.</li><li>Preferred: MA in Human Resources </li></ul>Minimum experience required of the position<ul><li>Minimum of 10+ years of HR related experience in a generalist role/business partner role.</li><li>3+ years’ experience in labor relations.</li></ul>Minimum knowledge, skills and abilities preferred of the position<ul><li>Proficient in Microsoft Office and preferable HRIS, experience with G&A PEO preferred. </li><li>Working knowledge of federal and state HR laws and regulations, international experience a plus. </li><li>Ability to collect, interpret, and/or analyze complex data and information. </li><li>Breadth of business acumen skills, along with the ability to problem solve and effectively utilize critical thinking skills. </li><li>Strong leadership, interpersonal, influencing and negotiation skills. </li><li>Proven ability to collaborate across divisions with internal HR peers, stakeholders, operating leaders as well as influence all levels of management. </li><li>Demonstrated ability to make independent decisions, evaluate talent, and manage conflicting priorities in a dynamic environment. </li><li>Takes initiative, thrives in a fast-paced environment and requires minimal supervision. </li><li>Flexibility and ability to deal with ambiguity; should have strong resiliency to rapid change. </li><li>Demonstrates analytical capabilities; ability to influence with data driven recommendations. </li><li>Ability to drive results while managing multiple priorities.</li></ul>Any certificates, licenses, etc. required for the position<ul><li>None </li><li>Preferred: <ul><li>SPHR/PHR certification</li></ul></li></ul>Physical Requirements<ul><li>Able to operate a personal computer, either desktop or laptop. </li><li>Able to sit for extended periods of time. </li><li>Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. </li><li>Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.</li></ul>Working ConditionsThe Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. <ul><li>Perform other job-related duties as assigned, within your scope of responsibilities. </li><li>Job duties are performed in a normal and clean office environment with normal noise levels. </li><li>Work is predominately done while standing or sitting. </li><li>The ability to comprehend, document, calculate, visualize and analyze are required. </li><li>Able to work regular hours, with occasional overtime.</li></ul>About Delta UtilitiesDelta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.  Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.  Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers. Learn more at <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeltautilities.com%2F&data=05|02|stephanie.parks%40deltautilities.com|7e1e04603d1e4f4195f508dd97a6731b|802aee8ce6ad4df8ac0034832c866bbc|0|0|638833463344999636|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D|0|||&sdata=kvHTv0C9oDEdkwyMEwUwzqTibo8Juk0MF4xOnGewISM%3D&reserved=0" rel="nofollow" title="Original URL: https://deltautilities.com/. Click or tap if you trust this link.">https://deltautilities.com</a>. Delta Utilities and associated entities are equal-opportunity employers.  We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law. #LI-TM1

DELTA UTILITIES SERVICES, LLC

Manager, Human Resources (Operations & Union/Labor Relations)

Analysis Skills

Business Skills

Business Strategy

Calculators

Career Counseling

Channel Strategies

Coaching

Copying Machines

Customer Support/Service

Data Analysis

Desktop PC

Disciplinary Action

Employee Relations

Employment Law

Energy & Utilities

Establish Priorities

Fax Machines

Federal Laws and Regulations

Finance

HRIS/HRMS

Human Resources

Human Resources Management

Human Resources Processes

Human Resources Strategy

Identify Issues

Industrial Relations

Interpersonal Skills

Interviewing Skills

Laptop PC

Leadership

Metrics

Microsoft Office

Multitasking

Natural Gas

Negotiation Skills

Office Equipment

Operations Management

Organizational Development/Management

PHR (Professional in Human Resources)

People Management

Performance Management

Physical Demands

Problem Solving Skills

Process Improvement

Process Management

Productivity Management

Project Planning

Regulations

SPHR (Senior Professional in Human Resources)

State Laws and Regulations

Talent Management

Team Player

Trend Analysis

Workforce Planning

HiringThing

OTHER

Based out of our Metairie, LA office, this role plays a key part in supporting our team, assisting with office administration, and creating a positive employee experience from day one. Agencies must have a current, signed agreement in place prior to submitting any candidate - resumes submitted without one will be considered the property of RED Group and no fees will be paid.

We are RED Group. And We're Thinking Ahead.RED Group is an Industrial Control Systems (ICS) technology development and integration firm specializing in Process Automation, IT/OT Consulting, and Industrial Cybersecurity. We stand out in experience and expertise. We are committed to an employee-centric culture of success where we put our people first and give our staff the opportunities and push that they need to succeed and improve. As a result, they give their utmost to help our clients and get better at what they do each day. Our mission is to add value to our clients' organizations by selecting and deploying the proper resources and technology to ensure their goals are realized. Our team of Engineers, Consultants, Programmers, and Technicians provide the valuable expertise necessary for efficient and secure ICS/OT environments. About the RoleWe are hiring a Human Resources Administrator to help support the daily operations of the Human Resources department. We're seeking a motivated, people-oriented professional who will help foster the dependable, relationship-driven culture we're proud of. Based out of our Metairie, LA office, this role plays a key part in supporting our team, assisting with office administration, and creating a positive employee experience from day one.Key ResponsibilitiesRecruitment & Onboarding Support<ul><li style="background:white;vertical-align:baseline">Assist with the recruitment process, including job postings, resume screening, interview scheduling, and candidate communication.</li><li style="background:white;vertical-align:baseline">Prepare offer letters and new hire paperwork</li><li style="background:white;vertical-align:baseline">Coordinate and facilitate new hire onboarding and orientation processes.</li><li style="background:white;vertical-align:baseline">Serve as a point of contact for new hires before and during their first days.</li><li style="background:white;vertical-align:baseline">Complete and verify Form I-9 documentation and maintain I-9 files in compliance with federal regulations.</li><li style="background:white;vertical-align:baseline">Manage all administrative activities related to the new hire process from offer acceptance through the employee start date.</li></ul>Employee Records & Data Management<ul><li style="background:white;vertical-align:baseline">Maintain and update employee files with accuracy and confidentiality</li><li style="background:white;vertical-align:baseline">Maintain accurate employee records, HR databases, and personnel files.</li><li style="background:white;vertical-align:baseline">Generate HR reports and metrics as requested by management</li><li style="background:white;vertical-align:baseline">Assist with payroll-related documentation and employee status changes.</li><li style="background:white;vertical-align:baseline">Maintain confidentiality of all employee information and company information.</li></ul>General HR Support<ul><li style="background:white;vertical-align:baseline">Process employment verifications and unemployment claims</li><li style="background:white;vertical-align:baseline">Assist with HR projects, training coordination, and company events as needed</li><li style="background:white;vertical-align:baseline">Update and maintain job descriptions as directed.</li><li style="background:white;vertical-align:baseline">Support the HR team with projects, administrative tasks, and special initiatives as assigned.</li><li style="background:white;vertical-align:baseline">Help ensure compliance with company policies, employment laws, and HR procedures.</li><li style="background:white;vertical-align:baseline">Coordinate employee engagement activities, events, and internal communications. </li><li style="background:white;vertical-align:baseline">Support performance review processes and training initiatives.</li><li style="background:white;vertical-align:baseline">Assist with tracking certifications, training records, and compliance requirements. </li><li style="background:white;vertical-align:baseline">Respond to employee inquiries and provide administrative support to the HR team.</li></ul>Offboarding & Termination Processing<ul><li style="background:white;vertical-align:baseline">Administer the administrative aspects of the termination process, including transferring files, updating HRIS, and coordinating with IT and Facilities.</li><li style="background:white;vertical-align:baseline">Process and complete state unemployment forms accurately and within required timeframes.</li><li style="background:white;vertical-align:baseline">Conduct separation tasks in accordance with company policy and applicable regulations.</li></ul>Office & Facilities Management<ul><li style="background:white;vertical-align:baseline">Monitor and maintain inventory of office supplies; place orders to ensure the office is always well-stocked</li><li style="background:white;vertical-align:baseline">Coordinate catering and food orders for team lunches, meetings, and company events</li><li style="background:white;vertical-align:baseline">Maintain a clean, organized, and welcoming office environment</li><li style="background:white;vertical-align:baseline">Assist with administrative support for leadership and employees.</li><li style="background:white;vertical-align:baseline">Distribute and organize incoming and outgoing mail and deliveries.</li></ul>Qualifications & Skills <ul><li style="background:white;vertical-align:baseline">Bachelor's degree in Human Resources, Business Administration, or related field preferred.</li><li style="background:white;vertical-align:baseline">1–3 years of experience in Human Resources or administrative support preferred.</li><li style="background:white;vertical-align:baseline">Experience with HRIS systems and applicant tracking systems preferred. </li><li style="background:white;vertical-align:baseline">General knowledge of Human Resource responsibilities and functions.</li><li style="background:white;vertical-align:baseline">Ability to handle confidential information with professionalism and discretion.</li><li style="background:white;vertical-align:baseline">Working knowledge of employment laws and HR best practices.</li><li style="background:white;vertical-align:baseline">Ability to communicate effectively and courteously with individuals at all levels within the organization, both internal and external to Human Resources.</li><li style="background:white;vertical-align:baseline">Proficient in Microsoft Office Suite.</li><li style="background:white;vertical-align:baseline">Valid driver's license is required.</li><li style="background:white;vertical-align:baseline">Ability to manage and prioritize multiple projects and priorities.</li><li style="background:white;vertical-align:baseline">Strong interpersonal, leadership, verbal and written communication skills.</li><li style="background:white;vertical-align:baseline">Foster a collaborative and engaging environment by upholding and embodying our Core Values:<ul><li style="background:white;vertical-align:baseline">Be Dependable </li><li style="background:white;vertical-align:baseline">Cultivate Relationships </li><li style="background:white;vertical-align:baseline">Strive for Excellence</li></ul></li><li style="background:white;vertical-align:baseline">Foster and promote a strong safety culture and follow company safety protocols.</li><li style="background:white;vertical-align:baseline">Strong organizational and teamwork skills.</li></ul>Why RED Group? Culture. Growth. Opportunity.At RED Group, we believe that a thriving workplace starts with a strong, employee-centric culture. Our focus on our people ensures they have the resources, support and opportunities needed to excel. Our commitment to success drives outstanding results in our client engagements, with our team always striving for excellence.If you join RED Group, you'll enjoy:<ul><li style="color:#232421;text-align:justify;background:#fefefe;border:none">A collaborative team environment that values your contribution.</li><li style="color:#232421;text-align:justify;background:#fefefe;border:none">Competitive benefits</li><li style="color:#232421;text-align:justify;background:#fefefe;border:none">The stability of a well-established company poised for exciting growth.</li><li style="color:#232421;text-align:justify;background:#fefefe;border:none">A fun and rewarding career that challenges you while offering opportunities for you to grow and excel.</li></ul>If you're a self-starter looking for a fulfilling career filled with unique growth opportunities where you can challenge yourself, RED Group is the place for you. Work Authorization: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment visa at this time.Agency Submissions:RED Group does not accept unsolicited resumes from recruiting or staffing agencies. Agencies must have a current, signed agreement in place prior to submitting any candidate - resumes submitted without one will be considered the property of RED Group and no fees will be paid. Please do not forward resumes directly to employees or hiring managers.

RED Group

Human Resources Administrator

Administrative Skills

Applicant Tracking System

Automation

Best Practices

Business Administration

Catering Services

Communication Skills

Computer Programming

Control Systems

Corporate Policies

Data Management

Documentation

Driver's License

Employee Orientation

Event Management

Federal Compliance Regulations

Information Technology Consulting

Internet Security

Inventory Management

Maintain Compliance

Offer Letters

Onboarding

Operational Support

Operations

Organizational Skills

Performance Reviews

Presentation/Verbal Skills

Project/Program Coordination

Record Keeping

Records Management

Regulatory Compliance

Reporting Skills

Safety/Work Safety

Team Building

Writing Skills

Talent Acquisition

Support the local Human Resources (HR) team with employee record administration, compliance with laws, training, interviewing, and special projects while providing policy guidance and interpretation to employees, as the Human Resources Generalist . Bachelor's Degree and 3 plus years of related experience or High School Diploma/General Education Degree (GED) and 6 plus years of specific experience .

Responsibilities:
This is a fully onsite position at our New Orleans location.  Why You’ll Love This Role:<ul><li>Full-time, permanent position with a trusted employer.</li><li>Comprehensive benefits package including medical, dental, vision, and a competitive 401(k) plan.</li><li>401(k) with a 50% match up to the first 10% contribution, helping you plan for a secure future</li><li>Paid training and professional development opportunities to grow your HR expertise and advance your career.</li><li>Tuition reimbursement, wellness programs, and generous paid time off to support your personal and professional well-being.</li><li>Engage in a collaborative, people-first culture with appreciation events, recognition programs, and team-building activities throughout the year.</li></ul>Position Responsibilities:  <ul><li>Support the local Human Resources (HR) team with employee record administration, compliance with laws, training, interviewing, and special projects while providing policy guidance and interpretation to employees, as the Human Resources Generalist </li><li>Assist in day-to-day employee management, support HR compliance initiatives, and help reduce legal risks to ensure compliance </li><li>Administer and execute HR programs, including compensation, benefits, and training </li><li>Develop and maintain employee relationships at all levels of the organization, from frontline to senior management </li><li>Resolve complex problems using HR knowledge, engage in HR workstream projects, and support employee engagement through interviews and investigations </li><li>Stay current with HR trends, regulatory changes, and new technologies </li><li>Other duties as assigned </li></ul>

Qualifications:
Required Education and Experience:  <ul><li>Bachelor's Degree and 3 plus years of related experience or High School Diploma/General Education Degree (GED) and 6 plus years of specific experience </li></ul>Preferred Education and Experience:  <ul><li>Master’s Degree </li></ul>

Benefits:
At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands:
Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening:
Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency:
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Resource Management Jobs in New Orleans, LA

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Resource Management Jobs in New Orleans, LA

Manager, Human Resources (Operations & Union/Labor Relations) DELTA UTILITIES SERVICES, LLC

Human Resources Administrator RED Group

Human Resources Generalist Reyes Beverage Group

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