The Associate/Employee Relations Manager provides advice and consultation to support Bon Secours Mercy Health Toledo market positive associate relations strategy, including but not limited to: investigation of associate open door concerns, consultation with cross functional partners to bring resolution to associates’ questions/concerns in a timely manner, interpretation of company policies for management, assisting management to address associate performance issues, counseling management regarding their responsibilities, supporting compliance efforts and coaching on changes in relevant laws/regulations, interpreting and applying relevant collective bargaining agreement provisions in union environments. Assist managers with diagnosing and resolving issues through proper questioning and risk assessment and the application of HR knowledge, including relevant policies, procedures, collective bargaining agreements and applicable law, to provide consultation that reduces the risk to the Ministry and builds a positive work environment for the associates.