Bay St. Louis, MS4 days ago
Excellent internal/external guest service; • Responsible for the physical, custodial control of all casino cage assets during assigned shift; • Supervise, train, evaluate work performance, coach and assist in scheduling employees; • Review and monitor documents and transaction to ensure compliance with gaming regulations, laws, company policies and procedures; • Maintain guest credit records; • Report and research any cage variances; • Ensure guests receive friendly, accurate and timely service; • Audit and verify transactions with table games department; • Approve check cashing and credit issuance in accordance with established company policies and procedures; • Resolve guest complaints and disputes; • Perform duties of Casino Cage/Credit Manager in their absence; • Other reasonable duties as assigned. Assist Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions and ensuring compliance with company internal controls policies, procedures, laws and regulations.