Answer any customer questions or concerns in a prompt and friendly manner Stock and recover merchandise Keep work area clean and organized Operate pallet jacks and forklifts, as needed Ensure proper signage is in place throughout assigned department General use of computer to check prices and inventories Assist with inventory preparation Create special orders, as needed Safety awareness of anything in store that may be hazard to employees or customers Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner Bring in carts from outside Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: Must have a friendly and outgoing personality Must possess strong work ethic and interpersonal skills Basic computer skills Must be able to work a flexible schedule Ability to: Effectively communicate with customers, in-person and over the phone Multi-Task Maintain a pleasant and calm disposition under stress Understand and follow oral and written instructions Demonstrate initiative and effective problem-solving skills within the scope of the position Physical Requirements: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. DEPARTMENT: Retail Store REPORTS TO: Store Manager FLSA STATUS: Non-Exempt POSITION TYPE: Part-Time POSITION SUMMARY: Sales associates work closely with customers and provide them with product knowledge in terms of features, warranties, special discounts or deals, and any additional information about the product.