This role serves as the operational backbone of the Retail Learning function-creating best-in-class digital and instructor-led learning content, managing learning platforms and content governance, and establishing the processes, cadence, and operational discipline that ensure learning remains consistent, current, and aligned with enterprise priorities. Working closely with the Senior Manager of Retail Training, this individual transforms business initiatives into engaging learning experiences while creating systems that measure effectiveness, maintain content quality, and support continuous improvement across our global retail teams.