VP Financial and Strategic Risk Management United Nations Federal Credit UnionVP Financial and Strategic Risk ManagementNew York, NY$200,000 / yearFull timeFinancial Risk Oversight• Provide second-line oversight of key financial risks, including capital, liquidity, interest rate, credit, and funding risks, while overseeing KRIs and risk metrics to ensure alignment with risk appetite, consistent reporting, and timely escalation of threshold breaches.• Strategic Risk Oversight• Oversee and independently challenge strategic risks arising from business initiatives, growth plans, funding strategies, external dependencies, and changing market conditions, ensuring risks are identified early and incorporated into decision-making.•
Senior Third Party Risk Management Analyst United Nations Federal Credit UnionSenior Third Party Risk Management AnalystNew York, NY$105,000 / yearFull timeSupport the TPRM framework to ensure alignment with organizational objectives and regulatory requirements, with primary responsibility for tracking of end to end third party risk assessment process, which includes risk reviews, documenting findings in the risk register, coordinating follow-ups with the third parties and the business unit owners, and facilitating the collaboration and documentation of the related risk acceptance with the business unit owner.• • Collaborate with business unit owners to communicate findings, develop risk mitigation strategies, and provide insights that support the TPRM Framework.• Support ongoing monitoring and risk-remediation activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps.•
AI Risk & Compliance Analyst JobotAI Risk & Compliance AnalystNew York, NY$70–$80 / hourAs AI adoption continues to expand across the business, our Governance, Risk & Compliance team plays a critical role in helping teams evaluate, document, and manage AI use cases in a practical, thoughtful, and compliant way. The contractor will be expected to make an immediate impact by improving AI use case intake, strengthening risk review workflows, maintaining clear documentation, and helping align AI activities with evolving legal, regulatory, privacy, security, and compliance expectations.
NewLead ServiceNow Engineer - Integrated Risk Management (IRM) Yoh, A Day & Zimmermann CompanyLead ServiceNow Engineer - Integrated Risk Management (IRM)New York, NYThis is a senior level role designed for a ServiceNow Risk Management expert who not only delivers high quality solutions but also maintains strong awareness of ServiceNow’s product roadmap, upcoming IRM capabilities, and industry best practices. You will partner closely with business stakeholders, ServiceNow platform engineering, enterprise architecture, data teams, and risk domain leaders to shape the evolution of our risk technology ecosystem.
AVP Lending Risk and Governance United Nations Federal Credit UnionAVP Lending Risk and GovernanceNew York, NY$163,010 / yearFull timeLead the first-line control environment within lending by ensuring lending business lines maintain effective, well-documented, and sustainable controls that support compliance with regulations and lending policy, while enabling loan production, sound operations, consistent member treatment, and readiness for internal audits and regulatory examinations. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
Digital Assets Risk Manager - Crypto & Blockchain Fidelity InvestmentsDigital Assets Risk Manager - Crypto & BlockchainHarrison, NJ$80,000–$153,000Asset Management Risk, part of Fidelity’s Risk organization and aligned with Asset Management’s Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
Managers, Risk Management American Express Travel Related Services Company, Inc.Managers, Risk ManagementNew York, NY$126,963–$150,250 / yearFull timeAny interested candidate should send resume and cover letter identifying the job opportunity by title to Michael A Biedermann, Vice President Recruitment, American Express (headquarters), 200 Vesey Street, New York, NY 10285, MAIL CODE 01-35-01, or visit https://www.americanexpress.com/en-us/careers/ and enter keyword 26009238 when prompted. American Express Travel Related Services Company, Inc. seeks Managers, Risk Management to develop business strategies and risk management solutions, leveraging commercial or consumer bureau data.
Senior Managers, Risk Management American Express CompanySenior Managers, Risk ManagementNew York, NY$126,963–$174,750 / yearFull timeExperience must include 1 year of experience with each of the following: statistical modeling techniques, clustering analysis, data mining, and segmentation; analyzing large datasets, performing data visualization, and deriving business intelligence; qualitative data analysis; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams to analyze data-based problems and identify business solutions; and data cleaning and manipulation; and MS Excel for data reporting and modeling, PowerBI, Python, R, SQL, and Tableau. Any interested candidate should send resume and cover letter identifying the job opportunity by title to Michael A Biedermann, Vice President Recruitment, American Express (headquarters), 200 Vesey Street, New York, NY 10285, MAIL CODE 01-35-01, or visit https://www.americanexpress.com/en-us/careers/ and enter keyword [26008445] when prompted.
NewAssociate Director, Patient Safety and Risk Management - NYC Health + Hospitals/Kings County - Brooklyn, New York Physician Affiliate Group of New YorkAssociate Director, Patient Safety and Risk Management - NYC Health + Hospitals/Kings County - Brooklyn, New YorkBrooklyn, NYPAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Located in the heart of Brooklyn, Kings County Hospital accommodates more than 518,076 outpatient visits, more than 141,328 emergency room visits, 627 beds, and more than 25,000 inpatient admissions annually.
Key Inventory Manager – Investment Management Reed Smith USKey Inventory Manager – Investment ManagementNew York, New York$140,000–$160,000Full timeActing as the primary owner of the practice group's book of business, this position exercises significant independent judgment and discretion in establishing billing priorities, determining billable amounts and timing, and authorizing write-offs, with the objective of optimizing revenue realization, cash flow, and partner efficiency. The role supports and collaborates with other Key Inventory Managers and Revenue Accounting Operations personnel to maintain an optimal revenue cycle and serves as a pivotal point of accountability for a large, complex portfolio of Investment Management matters.
Project Management Coordinator Reed Smith USProject Management CoordinatorNew York, New York$62.09–$76.92Full timeTake ownership of own tasks and projects, as well as organization of team tasks and projects, keeping status updated in team tracking documents, and contributing to team meetings and team communications with key updates and status information; demonstrate flexibility and ability to be nimble in the face of changing priorities as well as ability to juggle multiple tasks/projects simultaneously. Key drivers for success are strong organizational and project management skills, understanding of the clients and the legal projects in Private Equity for the clients, commitment to internal and external client service, and a high degree of drive, initiative and judgment.
NewSenior Project Manager - Change Management Vaco LLCSenior Project Manager - Change ManagementNew York, NY$110–$160Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewProgram Manager JobotProgram ManagerNew York, NY$100,000–$125,000 / yearA niche commercial insurer that partners with brokers to serve specialty business insurance needs with tailored solutions, supported by experienced management and reinsurance backing, is currently hiring a Program Manager for their Scottsdale, AZ or Manhattan, NY offices. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Audit Manager, CPA firm JobotSenior Audit Manager, CPA firmWoodbury, NY$140,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With multiple offices along the East Coast and an expanding client base, we offer professionals the opportunity to join a collaborative organization with strong leadership, growth potential, and a forward-thinking vision.
Quality Systems Manager JobotQuality Systems ManagerParsippany, NJ$130,000–$160,000 / yearThis role is ideal for a hands-on, detail-driven quality leader who has successfully implemented ISO 13485 certification and managed FDA Establishment Registration and device listing activities for manufacturing sites. They are looking to add a Quality Systems Manager who will be responsible to lead, maintain, and continuously improve our Quality Management System (QMS) in alignment with ISO 13485, 21 CFR Part 820, and global medical device regulatory expectations.
NewVice President, Operational Risk Auditor BNP Paribas RCCVice President, Operational Risk AuditorJersey City, NJMust have any demonstratd exp (DE) w/: performg risk assessents, planng & conductg audt assignmnts, supervisg auditrs, formg audt opinions, & presentg them effectivey in audt reprts; managg Risk Mgmt transformatn or remediatn projcts for financl institutns; auditg operationl risk mgmt processes; usg operatnal risk identificatn, assessmnt, & measuremnt tools; & assessg risks & controls implementd by 1st & 2nd lines of defense functns. Supprt the internl audit team to independntly assess the effectivenss of the operatnal risk mgmt framewrk, incl govrnance, operatnal risk identificatn, assessmnt & measuremnt tools, risk & control self-assessments, key risk indicatrs, externl loss data, bus procss mappg, monitorg, & reportg.
Tax Manager (Hybrid) JobotTax Manager (Hybrid)Woodbury, NY$85,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Tax Manager, you will be responsible for managing a diverse portfolio of clients, including C-corps, S-corps, and high net-worth individuals, and providing them with a broad range of tax services.
Project Manager JobotProject ManagerNew York, NY$90,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join a respected and growing construction organization where you'll lead high-profile projects from award through completion, own client relationships, influence business growth, and have the opportunity to build your own team and customer base.
Hybrid International Tax Manager JobotHybrid International Tax ManagerNew York, NY$160,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our new team member will be responsible for managing various aspects of international taxation, including but not limited to, tax compliance, tax planning, and tax accounting.
CFO JobotCFOBrooklyn, NY$275,000–$300,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Reporting to the CEO and ownership group, the CFO is responsible for financial reporting, controls, systems, compliance, and team leadership to support company growth and performance.
Associate Corporate Counsel (Legal, Risk & Compliance) Airwallex US, LLCAssociate Corporate Counsel (Legal, Risk & Compliance)PECK SLIP, NY$146,000–$250,000 / yearMust also have experience in the following: 2 years of professional experience providing legal advice on financial services regulation and corporate law matters; 2 years of professional experience drafting, reviewing, and negotiating commercial and partnership agreements; 2 years of professional experience advising marketing, advertising, and promotional compliance; 2 years of professional experience collaborating with cross-functional teams; 2 years of professional experience handling capital markets related legal matters; 2 years of professional experience in deal management and transaction execution; 2 years of professional experience in transactional legal work, including advising companies on IPO and capital markets transactions, mergers and acquisitions, and financing matters; and 2 years of professional experience in corporate governance, including advising public and private U.S. companies on securities law compliance, reporting obligations, or internal governance matters. or U.S. equivalent in Law., plus 2 years of professional experience as an Associate, Counsel, Corporate Attorney, or any occupation, job title, or position involving financial services and corporate law within a technology company or international law firm.
Manager, Scientific Affairs Company ConfidentialManager, Scientific AffairsParsippany, NJ$100,000–$130,000 / yearFull timeDirectly and effectively partner and collaborate with DSA and DSI Supply Chain, Field Support, Training, Marketing, Quality and Legal to strengthen relationships and mutual trust. Develop, with Director of Market Access, key metrics for staff to ensure project timeliness and manage staff adherence to timelines.
NewHR Manager JobotHR ManagerNew York, NY$115,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As the Human Resources Manager, you would be responsible for serving as the primary human resources contact for all employees based in our New York office, covering employee relations, performance management, training, policy implementation, and local compliance.
NewInvestment Tax Manager - ASC 740 Kforce Inc.Investment Tax Manager - ASC 740New York, NY$125,000–$150,000Kforce's leading organization is seeking an experienced Investment Tax Manager - ASC 740 professional to lead tax provision, compliance, and investment-related tax activities across a diversified portfolio. Oversee workflows across tax team members supporting various asset classes (fixed income, partnerships, derivatives, real estate).
NewAudit Manager Kforce Inc.Audit ManagerNew York, NY$137,700–$186,300Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Kforce's client, a leading national CPA firm, is seeking an Audit Manager for their growing Financial Services in New York City.
Account Manager II Weichert, RealtorsAccount Manager IIMorris Plains, NJ$55,000–$65,000 / yearThe Account Manager II is responsible for providing excellent customer service to a growing group of clients in multiple states, responding to inbound service requests in all lines of personal lines insurance. The rate of pay offered will be dependent upon several factors including but not limited to the candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications.
NewRevenue Manager (AI/Tech) Vaco LLCRevenue Manager (AI/Tech)New York, NY$150,000–$180,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Industry Tenure: Minimum of 3 years of direct experience in revenue management, pricing strategy, or asset performance roles within multifamily, real estate, or related sectors.
NewTax Manager Vaco LLCTax ManagerNew York, NY$110,000–$150,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. The ideal candidate will bring strong technical knowledge of indirect tax regulations, including U.S. sales and use tax and Canadian GST/HST, PST, and QST, along with experience supporting business operations in a multi-jurisdictional environment.
NewTreasury Manager Vaco LLCTreasury Managergreenwich, CT$140,000–$150,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSr Technical Lead Project Manager HTC Global Services IncSr Technical Lead Project ManagerIselin, NJFull timeThis role requires a combination of technical expertise, data domain knowledge, and business analysis skills to ensure the successful implementation of data technology solutions. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together.
NewGlobal Regulatory Compliance Manager JouléGlobal Regulatory Compliance ManagerMontville, NJ$115,000–$155,000 / yearSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Conduct global risk assessments, interpret complex multi-regional requirements, and develop strategies to mitigate regulatory risks.
Project Manager Remedial Construction Services, L.PProject ManagerNewark, NJ$90,000–$130,000 / yearDirect project execution in full compliance with contractual scope and requirements, including responsibilities related to pre-bid planning, proposal development, project startup, contract administration, resource allocation, cost control, material procurement, subcontractor coordination, cash flow management, and change order negotiations. Analyze physical progress and financial performance data to develop accurate, data-driven forecasts, supporting timely and comprehensive performance status reports that include projected completion dates, budget adherence, and overall financial outcomes.
Dialysis Nurse Manager Dialysis Clinic, Inc.Dialysis Nurse ManagerStaten Island, NY$93,600–$130,000 / yearDCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
Senior Associate, Project Accounting HITT ContractingSenior Associate, Project AccountingNew York, NY$84,700–$123,200 / yearOversee risk management for each project, specifically regarding subcontractors, lien waiver documentation, joint check agreements, subcontractor bonding and proper insurance requirements to mitigate risks, exposure, etc . Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewCare Manager Sunrise Senior LivingCare ManagerStaten Island, NY$18–$22.52 / hourSee Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.
NewLPN Med Care Manager Sunrise Senior LivingLPN Med Care ManagerEdgewater, NJAdminister, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
NewProgram Director Resilience and Business Continuity NewYork-PresbyterianProgram Director Resilience and Business ContinuityManhattan, NY$130,000–$150,000 / yearThe Program Director will work in tandem with business units to include risk and business impact analysis, recovery strategies, plans/playbooks, training, and testing/exercising, all to set up and maintain an overall resilience capability supported by a culture that provides the Board and executive level support to implement a successful capability. We are seeking a dynamic Program Director for Resilience and Business Continuity to lead the development, implementation, and maintenance of a comprehensive set of Enterprise-wide capabilities ranging from crisis management and business continuity to the integration of and collaboration with information technology resilience and recovery, emergency management, business interruption insurance considerations and enterprise risk management.
NewRestaurant Assistant Manager - LGBT bar & Lounge Pride Entertainment GroupRestaurant Assistant Manager - LGBT bar & LoungeNew York, NY$57,000–$69,000 / yearThe successful candidate will work closely with the General Manager to ensure excellent guest experience, efficient staff management, compliance with liquor laws, and smooth nightly operations in a fast‐paced, high‐volume environment. The Assistant Manager will transition into the role of supporting daily operations of our high‐energy multi level bar and lounge.
Insurance Sales Agent NYL - Nassau GOInsurance Sales AgentUniondale, NYImplement social media and other marketing tools to identify, seek, and generate prospects with whom you can foster strong, long-term relationships as a reliable financial service professional. Maintain a portfolio of existing customers and pursue insurance sales with new clients by using sales strategies that may include cold calling and networking.
IT Problem Manager BC ForwardIT Problem ManagerJersey City, NJ$46–$46.34 / hourFull timeThe ideal candidate will have strong experience in ITIL-aligned Problem, Incident, and Change Management and a proven ability to lead root cause investigations, implement permanent fixes, and reduce repeat incidents. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewConstruction Project Manager - MEP Infrastructure Solutions ABM IndustriesConstruction Project Manager - MEP Infrastructure SolutionsWoodbridge, NJ$74,200–$137,800 / yearThe Project Manager is responsible for overall Project Management of IS, BES, ESCO type commercial projects which may include, Lighting, Building Envelop, Roofing, Solar, Field Replacements, HVAC/mechanical system installation, equipment repair, retrofits & replacements, commissioning & re-commissioning, control upgrades, energy audits, and chillers & plant equipment. The Project Manager will work independently to lead the planning, scheduling, control, and effective coordination of all parallel activities related to the management of multiple projects of moderate to high complexity from concept through close-out.
Program Manager III - NPI BC ForwardProgram Manager III - NPINew York, NY$71–$74 / hourFull timeThe ideal candidate will have strong experience in cross-functional program management, timeline ownership, and risk management and a proven ability to drive operational integrity across New Product Introduction timelines and enable leadership decisions. Own the Milestone Master NPI section as the canonical tracker of all NPI milestones, dates, owners, and status across workstreams; update at least twice per week based on inputs actively pulled from workstream leads.
Banking - VP of Risk Management - fintech-bank relationships Beta-Search, IncBanking - VP of Risk Management - fintech-bank relationshipsNew York, NY$180,000–$200,000 / yearFull timeReporting to the Director of Enterprise Risk Management, this individual will serve as the primary owner of vendor oversight across the bank’s full portfolio of third-party relationships — with particular emphasis on fintech partners, BaaS providers, and payments processors. This is a hands-on leadership role requiring deep subject matter expertise, direct vendor engagement, and the ability to author and maintain the frameworks that govern how bank manages third-party risk.
Crisis & Incident Management Consultant EclaroCrisis & Incident Management ConsultantNew York, NYFull timeECLARO's client is one of the largest mutual life insurance companies and provides long-term care insurance, mutual funds and retirement-plan services across the US. Position Overview:Experienced Enterprise Resilience consultant to provide targeted, execution-focused support across a visible and high-priority initiative.
Quality - Cell Therapy Project Manager EclaroQuality - Cell Therapy Project ManagerMadison, NJ$87.50–$92.81 / hourFull timeThe Project Manager is the primary point of contact for the project and manages all project activities including project kickoff meetings, recurring status meetings, executive sponsor meetings, reporting, and risk tracking. The PM will deliver the following activities for this project:Leads to planning, executing, controlling, and closing the Project to ensure the Project is delivered to scope and meets time, cost, and quality objectives.
NewSAP Supply Chain Program Manager VBeyond CorporationSAP Supply Chain Program ManagerParsippany-Troy Hills, NJ$85–$91.54 / hourContractorJob Description: The Project Manager, Program Management – SAP S/4HANA Business Transformation, supports a multi-year enterprise SAP S/4HANA business transformation by coordinating a portfolio of initiatives across Business Owners, SAP/IT teams, and third-party partners. Operating within the Transformation Management Office (TMO), this role ensures initiatives are aligned to business priorities, governed consistently, integrated across workstreams, and supported by strong business readiness and adoption planning.
Problem Manager BC ForwardProblem ManagerJersey City, NJ$40–$40.82 / hourThe ideal candidate will have strong experience in ITIL-aligned Problem, Incident, and Change Management and a proven ability to lead root cause investigations, implement permanent fixes, and reduce repeat incidents. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.