Typical Work: Investigate complaints of disturbance, accidents, stolen property, or criminal activity; Collaborate with Associate Director of Emergency Management and Transportation on parking enforcement management; Patrol campus buildings and grounds on foot or by vehicle to maintain security; Issue citations for violations of campus regulations; Maintain surveillance of an area suspect for criminal activity; Provides professional customer service when dealing with stressful situations and utilizes a proactive approach to identifying safety and security hazards by communicating with staff; Functions as a working supervisor at the scenes of incidents, calls for service and special events; Provides maintenance assistance such as: alarm testing, check life safety equipment, automated external defibrillators (AEDs), access control, badging, door integrity checks, etc. Other: Ability to be an effective and courteous team member; Assist in the development and implementation of training on safety, security, and emergency management procedures for faculty, staff, and students including such special populations as international students, persons with limited English knowledge, and disabled persons; Effective, engaging communication with students, employees and visitors, consistently modeling excellent customer service, appreciation for diversity, respect and compassion; Perform other related duties as assigned.