Customer Service Representative Schweitzer Engineering LabsCustomer Service RepresentativeNashua, NH$26.75–$32 / hourWe recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay. As a Customer Service Representative, a typical day might include the following: Provide world-class customer care to both internal and external customers.
Customer Support & Social Engagement Specialist 143 Studios LLCCustomer Support & Social Engagement SpecialistBoston, MAThe goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.
Patient Care Representative - Phone Center MFM HealthPatient Care Representative - Phone CenterMiddleton, MA$19–$22 / hourWe pride ourselves on ourcommitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-sitespecialty teams and ancillary services. Patient Care Representative - Phone Center MFM Health is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Call Center.
NewCustomer Service Team Leader ZopaCustomer Service Team LeaderManchester, NHBecause customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.
NewCustomer Service Manager (Full Time) The Michaels Companies IncCustomer Service Manager (Full Time)Everett, MA$16–$22.20 / hourThe Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Retail Sales Associate / Customer Service Elements MassageRetail Sales Associate / Customer ServiceHingham, MassachusettsOverview: Elements Massage in Hingham is looking for an engaging and outgoing personality to lead the sales and customer service of potential clients and our current members. Prior retail sales or client care in a spa-like or similar environment preferred; selling memberships or services in-person to potential clients.
Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeSouthborough, Massachusetts$20–$23 / hourWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
NewCustomer Service Representative Sila ServicesCustomer Service RepresentativeStoneham, MassachusettsWe are looking for a friendly, organized Customer Service Representative who can handle a busy phone, solve problems, and make sure every customer feels taken care of. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
CSR PeakziCSRMarlborough, MassachusettsWhat We Offer • Competitive pay • Full benefits package • Consistent full-time, in-office schedule • Supportive, team-oriented work environment • Opportunity to grow within the company What You'll Do • Answer incoming calls and assist customers with scheduling and inquiries • Book appointments and update records in our scheduling system • Provide a warm, professional experience on every customer interaction • Follow up with leads and customers to ensure satisfaction • Collaborate with the dispatch and service team to coordinate schedules • Handle customer concerns with professionalism and care What We're Looking For • Friendly, upbeat personality with excellent phone communication skills • Organized, detail-oriented, and able to multitask in a busy environment • Comfortable with scheduling software and computer systems • Reliable, punctual, and professional • Prior customer service experience preferred (home services is a plus) Ready to Join Our Team? If you genuinely enjoy helping people and excel in a busy, team-oriented office environment, we want to hear from you.
Customer Engagement Specialist Renewal by Andersen | Esler CompaniesCustomer Engagement SpecialistNorthborough, Massachusetts$60,000–$80,000 / yearFull timeRenewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. That means clear communication, real accountability, strong coaching, and a shared commitment to doing right by homeowners and teammates.
Ambulatory Services Trainer, Customer Service (Per diem) Beth Israel Lahey HealthAmbulatory Services Trainer, Customer Service (Per diem)Boston, MassachusettsEssential Responsibilities including but not limited to: Under the direction of the Ambulatory Services Program Manager, designs and facilitates trainings and orientations, both virtually and in person, with a particular focus on patient experience and communication skills. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
Remote Customer Service Representative SweetepictravelsRemote Customer Service RepresentativeBoston, MassachusettsRemoteJoin our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies.
Customer Service Representative Vicar Operating dba VCACustomer Service RepresentativeSouth Weymouth, MassachusettsAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
NewRetail Store Specialist - (Customer Service/ Merchandising) - Part Time - must have weekend availability! External Ocean State Job LotRetail Store Specialist - (Customer Service/ Merchandising) - Part Time - must have weekend availability!Avon, MassachusettsOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Retail Customer Service Store Specialist - Part Time External Ocean State Job LotRetail Customer Service Store Specialist - Part TimeNorth Reading, MassachusettsOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Customer Service Representative ServiceMaster RestoreCustomer Service RepresentativeWilmington, MAAs the hub of all claims, CSR is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. Ensure that uploading photos, and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call.
Customer Support & Social Engagement Specialist 143 StudiosCustomer Support & Social Engagement SpecialistBoston, MassachusettsThe goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.
Director, Customer Service Direct Hire Newton, MA Ultimate Staffing ServicesDirector, Customer Service Direct Hire Newton, MAWest Newton, Massachusetts$100,000–$120,000This role oversees customer service representatives and dispatch coordinators responsible for handling inbound service calls, creating work orders (technician visits), and managing customer communications. The Director will drive call center performance, reduce downtime through effective triage and dispatch, improve first-contact resolution, and ensure a professional, consistent experience for property managers, property residents, and commercial clients.
Customer Service Representative SBM Management ServicesCustomer Service RepresentativeLexington, MassachusettsFor information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM . Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Customer Service Representative SBM ManagementCustomer Service RepresentativeLexington, MA$23–$24 / hourFor information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers - SBM. Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.