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Jobs

Best Buy logo

Outlet Customer Experience Specialist, Warehouse Best Buy

Outlet Customer Experience Specialist, Warehouse
Manassas, VA
  • $16–$20.80 / hour

As the Sales Consultant- Appliance Outlet you will: Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. The Sales Consultant- Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services.

18 days ago

Clinical Patient Support Representative United Urology Group

Clinical Patient Support Representative
Bethesda, Maryland

We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. The Clinical Patient Support Representative plays a vital role by combining the responsibilities of a Medical Assistant and Front Desk Receptionist.

30+ days ago
3 Day Blinds LLC logo

Customer Care Resolution Associate 3 Day Blinds LLC

Customer Care Resolution Associate
Baltimore, MD
  • $18–$19.50 / hour

Over the last 40 years we've successfully helped transform our clients'' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.

29 days ago
Fidelity logo

Financial Services Representative - Washington, DC Fidelity

Financial Services Representative - Washington, DC
Washington DC, District of Columbia
Remote

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

23 days ago

Full-Time Loss Prevention Service Specialist KDS Kohl's

Full-Time Loss Prevention Service Specialist
Waldorf, Maryland

You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates. As Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft.

30+ days ago
Kennedy Services logo

Customer Service Representative Kennedy Services

Customer Service Representative
Baltimore, Maryland
  • $20–$22 / hour

A reputable loan portfolio servicing agency has an immediate career opportunity for an experienced Customer Service Rep to join their Baltimore team. Vision - Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

18 days ago

Customer Service Representative Ultimate Staffing Services

Customer Service Representative
Baltimore, Maryland
  • $20.50–$21.50

Accurately process purchase orders and invoices using systems such as Ross, Sage50, TrueCommerce, and EDI platforms (iTrade, Ariba, etc.). · Collaborate with Production and cross-functional teams to resolve order issues and meet urgent customer needs.

30+ days ago
New

Customer Service Representative - State Farm Agent Team Member Tom Troyano - State Farm Agent

Customer Service Representative - State Farm Agent Team Member
Washington, DC
  • Full time

As a Customer Service Representative - State Farm Agent Team Member with Tom Troyano - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

3 days ago
Nordstrom logo
New

Customer Service Representative - The Mall in Columbia Nordstrom

Customer Service Representative - The Mall in Columbia
Columbia, Maryland

In this role, you'll be at the heart of the Nordstrom customer experience by providing friendly service, resolving returns, supporting order pickup, processing transactions accurately, and even mentoring new employees on the register. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.

5 days ago

Remote Travel Customer Service Representative Rudybtravel

Remote Travel Customer Service Representative
Baltimore, Maryland
Remote

In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

30+ days ago
New

Customer Service Representative Crunch

Customer Service Representative
Berwyn Heights, MD

Job Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.

4 days ago

Customer Service Representative - Victor Stanley PlayCore Careers

Customer Service Representative - Victor Stanley
Dunkirk, Maryland

The Customer Service Representative will work together with the Business Development and the Inside Business Development teams as well as other staff members to grow the existing customer base, create new customer base and meet or exceed sales expectations while increasing customer satisfaction. Benefits options include paid time off, 11 paid holidays, health (single and family), vision, dental, life, disability, accident, critical illness, hospital indemnity, identity protection, and pet insurance on the first day of full-time employment.

30+ days ago

Customer Service Representative Caliber Holdings

Customer Service Representative
Arlington, Virginia

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision , one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

19 days ago

Splish Splash Guest Support Specialist Palace Entertainment

Splish Splash Guest Support Specialist
Calverton, Maryland

As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! The Guest Support Specialist is a fast-paced customer service job that MUST always have an upbeat and positive attitude toward customers with the ability to answer the phones in a cheerful way with each call.

30+ days ago
New

Benefits Customer Service Representative (Call Center) Johns Hopkins Medical Management Corporation

Benefits Customer Service Representative (Call Center)
Hanover, Maryland
Remote

Overview: Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Responsibilities: The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders.

3 days ago

Delivery Services Driver ODP Business Solutions

Delivery Services Driver
Jessup, MD
  • $23–$25 / hour

About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Ensure safe, efficient completion of daily delivery tasks, including, but not limited to, package scanning and delivery/pickup, collecting required proof of deliveries/pickups, and escalation of any barriers that prevent successful deliveries/pickups.

16 days ago
New

Customer Service Representative (Call Center) Johns Hopkins Medical Management Corporation

Customer Service Representative (Call Center)
Hanover, Maryland
Remote

Overview: Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Responsibilities: The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders.

5 days ago
New

Field Service Technician Blm Group Usa Corporation

Field Service Technician
Washington, DC

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds.

3 days ago
New

Lead Generator / Customer Service Representative - Brand Ambassador Carroll Water

Lead Generator / Customer Service Representative - Brand Ambassador
Chantilly, VA
  • $20 / hour

Carroll Water is looking for enthusiastic Lead Generation / Customer Service Representatives to represent our brand in big box retail locations. You’ll be the first point of contact with potential customers, sparking interest in our whole home water systems and gathering leads for our sales team.

5 days ago

Customer Experience Specialist Bray & Scarff

Customer Experience Specialist
Laurel, Maryland

Essential Duties · Serve as the primary owner for escalated customer complaints referred in from sales associates, delivery teams, service staff, and other leadership · Investigate and lay out a timeline for how escalations begin, notating points of failure · Negotiate and authorize resolutions within defined limits, including replacements, repairs, refunds, pricing adjustments, or expedited services · De-escalate frustrated customers, leading with empathy and professionalism · Partner with the operational departments to ensure ownership falls in the right category · Coordinate with manufacturer partners when applicable · Maintain accurate records of all escalations and communications within applicable CRM systems · Conduct post-resolution check-ins on major escalations to confirm the fix, and customer satisfaction · General office duties · Any other duties as assigned by the Customer Experience Manager. Qualifications · Previous experience in Customer Service, Escalations, or Complaint Resolution · Strong verbal and written communication skills, with the ability to show compassion and empathy through both outlets · Intermediate computer skills and the ability to interact with a CRM system and Excel · Strong attention to detail when navigating an escalated customer’s path · Ability to work in a fast-paced environment · Ability to follow established procedures · Willingness to learn departmental processes, and offer improvements to them over time.

10 days ago
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