Required Skills/Abilities: Must possess a high degree of emotional intelligence and integrity, driven and focused work ethicSelf-starter with the ability to think creatively and work effectivelyAbility to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadershipStrong communicator that is customer-orientedExcellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defectsExperience with claims/quality reports and analytical software packagesSkills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation softwareAbility to travel on occasion for company meetings. Education and Experience: High school diploma or equivalent education (GED) requiredGraduation from a nationally accredited Licensed Practical Nurse programA current, active LPN license in desired state of employmentA minimum of 1 year of work experience as an LPN, preferably in a clinic settingBLS for Healthcare Providers requiredExperience working with geriatric patients is a pluseClinicalWorks experience preferred, or similar EHRExcellent analytical, strategic thinking, and creative thinking skills.