Troubleshoot complex controls, network, software, instrumentation, data, and integration issues; perform root cause analysis; manage changes; maintain backups and disaster-recovery plans; and train Operations, Maintenance, Engineering, Quality, and IT/OT support personnel. Create process and capacity models, dashboards, visual management displays, and scheduled reports for batch cycle time, yield, throughput, OEE, downtime, quality trends, material consumption, schedule attainment, and packaging output.