43101 Used Car Sales Manager Automotive Dealership43101 Used Car Sales ManagerOlympia, WAFull timeAs an Automotive Used Car Sales Manager , you will be responsible for the sales success of the dealership by effectively managing the staff, planning and developing short and long term goals. Used Car Sales Managers oversees monthly financial statements to ensure they are complete, accurate and submitted on time to upper management/dealership owners.
43101 Sales Representative Rainier Dodge43101 Sales RepresentativeOlympia, WAFull timeComplete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork. Complete extensive training regarding the product line (Chrysler, Jeep, Dodge & Ram).
NewSales Account Manager - Packaging/Food JobotSales Account Manager - Packaging/FoodCentralia, WARemote$75,000–$90,000 / yearAs a customized solution provider and by working through a vast network of distributors, we quickly and efficiently serve many end use markets, including food service, healthcare, agriculture, commercial properties, manufacturing, education, governmental agencies and more. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewReal Estate Sales Agent Weichert, RealtorsReal Estate Sales AgentTumwater, WAWhether you’re new to real estate or a seasoned closer, we provide proven sales training, advanced technology, and ongoing support to help you grow your pipeline, close more deals, and maximize your income. Backed by the Weichert® brand, we combine local market expertise with national resources, proven systems, and powerful sales tools to help our agents close more deals and deliver exceptional client experiences.
Inside Sales Representative JobotInside Sales RepresentativeTacoma, WA$65,000–$80,000 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As demand grows, we’re expanding our Inside Sales team with a service-driven professional who thrives on helping customers get exactly what they need—quickly, accurately, and with a great attitude.
Urgently Hiring - Sales Representative Indoor MediaUrgently Hiring - Sales RepresentativeTacoma, WA$85,000–$105,000 / yearWe are seeking motivated Sales Representatives to sell multi-channel advertising solutions to local businesses within a protected territory close to home. You will represent a well-established advertising platform with over 30 years of industry success, helping local businesses grow through: Grocery store advertising placements .
Sales Account Representative UlineSales Account RepresentativeLacey, WA$65,000–$70,000 / yearUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on !
Internet Sales Coordinator Lennar CorporationInternet Sales CoordinatorFederal Way, WA$95,000–$125,000 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
NewSales Director - Pacific Northwest UlineSales Director - Pacific NorthwestLacey, WA$165,000–$300,000 / yearAs Uline's Sales Director covering the Pacific Northwest, you’ll guide and develop the fast-growing sales team that helps drive Uline’s success as a top distributor of shipping, industrial and packaging materials. Conduct monthly check-ins throughout the region, evaluating and coaching Sales Representatives and Account Managers on their calls and their post-call work.
NewInside Sales Rep United RentalsInside Sales RepTacoma, WA$24.05–$36.05 / hourAs an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives.
NewOutside Sales Rep- Paid Weekly- Paid Training Safe Haven SecurityOutside Sales Rep- Paid Weekly- Paid TrainingKent, WA$65,000–$120,000Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Internet Sales Coordinator Lennar HomesInternet Sales CoordinatorFederal Way, WA$95,000–$125,000 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Sr. Sales Recruiter ESRI SYSTEMS INCSr. Sales RecruiterOlympia, WA$86,528–$142,792 / yearFull timeWe are seeking a Senior Sales Recruiter with a successful track record of identifying, engaging, and closing executive level candidates; someone to grow and drive recruitment efforts across multiple sales teams. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sales Rep - Large Format - Tumwater, WA Columbia DistributingSales Rep - Large Format - Tumwater, WATumwater, WA$43,000–$43,500 / yearFull timeActual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. Each rep is responsible for advancing and securing beverage sales in the market, performing functions to secure new business accounts and facilitating the needs of the existing sales accounts.
Sales Rep - South Sound - Tumwater, WA Columbia DistributingSales Rep - South Sound - Tumwater, WATumwater, WA$49,000–$50,000 / yearFull timeActual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. Each rep is responsible for advancing and securing beverage sales in the market, performs functions to secure new business accounts and facilitates the needs of the existing sales accounts.
Sales Rep Chain - Wine & Spirit South Sound - Tumwater, WA Columbia DistributingSales Rep Chain - Wine & Spirit South Sound - Tumwater, WATumwater, WA$55,000–$55,050 / yearFull timeActual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. Each rep is responsible for advancing and securing beverage sales in the market, performing functions to secure new business accounts and facilitating the needs of the existing sales accounts.
Sales Rep - Small Format - Kent, WA Columbia DistributingSales Rep - Small Format - Kent, WAWoodmont Beach, WA$45,300–$67,000 / yearFull timeActual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. Each rep is responsible for advancing and securing beverage sales in the market, performs functions to secure new business accounts and facilitates the needs of the existing sales accounts.
Sales Rep - On Prem - Kent, WA Columbia DistributingSales Rep - On Prem - Kent, WAWoodmont Beach, WAFull timeActual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. Each rep is responsible for advancing and securing beverage sales in the market, performs functions to secure new business accounts and facilitates the needs of the existing sales accounts.
Sales Rep - On Prem - Wine & Spirits - Kent, WA Columbia DistributingSales Rep - On Prem - Wine & Spirits - Kent, WAWoodmont Beach, WA$50,000–$51,000 / yearFull timeActual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. Each rep is responsible for advancing and securing beverage sales in the market, performs functions to secure new business accounts and facilitates the needs of the existing sales accounts.
Outside Sales Representative - Temporary Containment Wall Sunbelt Rentals, Inc.Outside Sales Representative - Temporary Containment WallWoodmont Beach, WATemporaryContractorFull timeDevelop and execute territory sales plans to expand existing customer base and to develop new customers within assigned territory and markets segment to "grow the business". This includes developing the assigned territory, implementing sales plans to grow business and maintain current customer base, and by helping to build the national Sunbelt branding identity.
Outside Sales Representative (In-Plant Specialist) Rite-Hite Holding Corp.Outside Sales Representative (In-Plant Specialist)Woodmont Beach, WAFull timeThis position is responsible for selling capital equipment lines including machine guarding equipment, industrial fans, modular wall and curtain systems, mezzanines, lift tables, in-plant offices, and related equipment. Successful candidates will bring: A bachelor's degree (or equivalent experience) and at least 3 years of proven outside sales success in an industrial or commercial setting, preferably withinmaterial handling.
Division Sales Manager- West FedEx FreightDivision Sales Manager- WestTumwater, WAFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Responsible for managing the company's independent contracting relationships with sales professionals, administers strategic customer pricing programs, and collaborates with Field National Accounts.
Outside Sales Representative - Medical Equipment - Olympia, WA Lincare HoldingsOutside Sales Representative - Medical Equipment - Olympia, WAOlympia, WAFull timeLincare offer's competitive base salary and unlimited commission potential * Comprehensive benefits package with flexible options to fit individual needs * Inclusive, open, and friendly environment focused on associates and their success * Ample training and development opportunities that foster personal and professional growth Job Responsibilities * Utilize data-driven sales strategies to identify and pursue prospective leads * Meet and exceed monthly sales goals by engaging with new and existing referral sources * Maintain a consistent and impactful sales presence throughout designated territory * Facilitate educational in-services with referral sources to highlight and promote Lincare's comprehensive product categories * Deliver comprehensive clinical followup and patient reporting to existing referral sources 1st year total compensation (base + commission) is expected to be $60,000 - $70,000. This employee will be responsible for generating leads, fostering lasting relationships with physicians and healthcare professionals, and achieving monthly sales targets within your local market.
Rental Sales Representative TEC Equipment, Inc.Rental Sales RepresentativeFife, WAFull timeThis role owns the front end of the rental business by sourcing new customers, expanding existing accounts, and protecting rate integrity through value-based selling. The Rental Sales Representative operates using the IMPACT Selling Methodology, applying professional preparation, structured discovery, and persistent follow up to win business in competitive markets.
Sales Operations Intern - Auburn, WA Raymond Handling Concept CorporationSales Operations Intern - Auburn, WAAuburn, WAInternPart timeThe Intern, Sales Operations serves as an excellent starting point within the professional sales career path, providing the opportunity to gain comprehensive knowledge of the material-handling sales industry. Document observations from each department rotation and prepare a comprehensive final report and presentation summarizing findings at the end of the internship.
Outside Sales Consultant ALSCO, INCOutside Sales ConsultantWoodmont Beach, WA$90,000–$90,000.01 / yearFull timeAfter your 13-week training period, you will be ready to identify and secure new customers, build relationships, and deliver customized solutions for all types of businesses in food & beverage, industrial and healthcare industries that use linen, uniforms, and facility services like first aid and restroom supplies. At Alsco Uniforms, we don't just sell uniforms and linen laundry services - we offer solutions to help businesses maintain a safe and clean environment for their employees and customers.
Manager, Talent Acquisition (Americas - Sales) InfobloxManager, Talent Acquisition (Americas - Sales)Olympia, WARemoteFull timeHere, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025 & 2026, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running - and what we build is world-class: recognized as CybersecAsia's Best in Critical Infrastructure 2024 -evidence that when first-class technology meets empowered talent, remarkable careers take shape. Collaborating closely with sales leadership, hiring managers, HRBPs, and finance, you will drive the talent strategy that fuels our Americas go-to-market engine, ensuring we attract, assess, and hire the high-caliber sales professionals who power our growth.
Sales Relief - C Store The Odom CorporationSales Relief - C StoreOlympia, WAFull timeRequired to regularly stand, walk, lift product floor to waist, shoulder to overhead, use hands to finger, handle, or feel objects tools or controls; reach with hands and arms; and talk or hear. The Sales Representative is responsible for knowing which products each account sells and for keeping all products properly rotated, dusted, rebated, cleaned, and stocked at appropriate levels.
Sales Representative (Grocery Wine & Spirits) The Odom CorporationSales Representative (Grocery Wine & Spirits)Woodmont Beach, WAFull timeRequired to regularly stand, walk, lift product floor to waist, shoulder to overhead, use hands to finger, handle, or feel objects tools or controls; reach with hands and arms; and talk or hear. Maximize sales results through effectively pre-planning and executing daily, weekly, and monthly objectives and developing a sound knowledge of the products and a working knowledge of competitive products.
Sales Associate LUXOTTICA OF AMERICA INCSales AssociateJoint Base Lewis Mcchord, WA$17.13–$20.68 / hourPart timeIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sales Associate LensCrafters LUXOTTICA OF AMERICA INCSales Associate LensCraftersTacoma, WA$17.60–$24.62 / hourPart timeIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Inside Counter Sales BFS Group LLCInside Counter SalesLakewood, WAFull timeActively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction. Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
Sales Associate Tacoma Sunglass Hut LUXOTTICA OF AMERICA INCSales Associate Tacoma Sunglass HutTacoma, WA$17.13–$20.68 / hourPart timeIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sales Associate- Tacoma Sunglass Hut LUXOTTICA OF AMERICA INCSales Associate- Tacoma Sunglass HutTacoma, WA$17.13–$20.68 / hourPart timeIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sales Associate - Red Bull - Kent, WA Columbia DistributingSales Associate - Red Bull - Kent, WAKent, WA$21.50–$23.50 / hourFull timeActual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. Submit all required reporting, preplans, trackers, surveys, market surveys (MVPs), expense report, mileage log, etc.
SupplySight Sales and Service Representative - Spokane, WA R.S. Hughes Co., Inc.SupplySight Sales and Service Representative - Spokane, WAWoodmont Beach, WAFull timeThe individual will manage a small but strategically important book of business where they will serve as the primary sales contact responsible for developing relationships, identifying growth opportunities, and expanding product penetration across key industrial categories. The representative will ensure operational excellence, product availability, and continuous improvement of the inventory program while identifying opportunities to expand the scope of service and drive incremental revenue.
Team Vision - Eyecare Sales Associate LUXOTTICA OF AMERICA INCTeam Vision - Eyecare Sales AssociateOlympia, WA$17.13–$22.48 / hourFull timeIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more.
Sales Engineer, San Francisco/Seattle Cribl, IncSales Engineer, San Francisco/SeattleTumwater, WARemoteFull timeAt Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As a Solutions Engineer, you'll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments.
IT Business Systems Analyst - Sales Focus - Wilsonville, OR Columbia DistributingIT Business Systems Analyst - Sales Focus - Wilsonville, ORWoodmont Beach, WA$70,000–$75,000 / yearFull timeExperience: Minimum 3 years: Experience working as a business analyst, similar role or alternatively relevant Columbia distributing experience as a super-user in targeted area of responsibility. This role plays a critical part in translating business needs into scalable technology solutions, improving efficiency, and enabling data-driven sales execution across the organization.
Inside Sales Representative - Auburn Sonepar USA Inc.Inside Sales Representative - AuburnAuburn, WAFull timeGet to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
Retail Sales Associate (Full Time) - Maple Valley Recology CleanscapesRetail Sales Associate (Full Time) - Maple ValleyWilderness Village, WAFull timeWorks with the Store Manager and Call Center to set up retail stores for long-term profitability by selling brand-appropriate products, providing customer service support, and building relationships with customers. Educates customers about waste reduction and sustainability, and sells products which are reusable, recycled, or refurbished.
Sales Director - Pacific Northwest ULINE INCSales Director - Pacific NorthwestLacey, WA$165,000–$300,000 / yearFull timeAs Uline's Sales Director covering the Pacific Northwest, you'll guide and develop the fast-growing sales team that helps drive Uline's success as a top distributor of shipping, industrial and packaging materials. Conduct monthly check-ins throughout the region, evaluating and coaching Sales Representatives and Account Managers on their calls and their post-call work.
Sales Director ULINE INCSales DirectorLacey, WA$165,000–$215,000 / yearFull timeAs Sales Director, you'll guide and develop the fast-growing sales team that helps drive Uline's success as a top distributor of shipping, industrial and packaging materials. Conduct monthly check-ins throughout the region, evaluating and coaching Sales Representatives and Account Managers on their calls and their post-call work.
Oncology Sales Specialist - S1 - (Tacoma, WA) (field based) EisaiOncology Sales Specialist - S1 - (Tacoma, WA) (field based)Tacoma, WAFull timeExperience working withkey laws and regulations impacting the pharmaceutical industry (e.g., PhRMA Code; Federal Food, Drug, Cosmetic Act; Anti-Kickback Statute; False Claims Act, OIG/DOJ Guidance; Foreign Corrupt Practices Act; and federal and state transparency and disclosure laws) preferred. Collaborates appropriately with internal cross functional partners including but not limited to Associate Director Regional Marketing, Oncology Field Reimbursement Managers, and other specialty roles to facilitate aligned, coordinated efforts with Customers in a compliant manner.
Divisional Vice President- Sales Agiliti IncDivisional Vice President- SalesKent, WA$273,570.38–$409,278.52 / yearFull timeActive in the health industry and viewed as experts as it relates to healthcare industry trends, reimbursement, legislation, and other key issues impacting customers (understand customer profile who is their GPO, IDN affiliation, regional presence. Ensure that new prospect (CRM Management) data base contains current information on revenue potential, close probability, etc. for all prospects.
Seasonal Rental Sales Agent Avis Budget Car Rental ServicesSeasonal Rental Sales AgentSeaTac, WATemporaryContractorFull timeThis includes processing rental contracts, actively listening to customer needs, and recommending products and services that enhance their travel experience. a great way. to get started at Avis Budget Group and may lead to future opportunities beyond the peak season.
District Sales Manager LUXOTTICA OF AMERICA INCDistrict Sales ManagerTacoma, WA$111,867.44–$179,689.04 / yearFull timeWe offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
Outside Sales Representative - Evertt, WA R.S. Hughes Co., Inc.Outside Sales Representative - Evertt, WAKent, WAFull timeTeamwork and collaboration are key for the Outside Sales Representative to work closely with sales support in multiple departments. The Outside Sales Representative is responsible for ongoing opportunity analysis, demonstrations, and value proposition presentations, as well as working closely with the assigned territory teams.
Staff Professional Services Consultant Cribl, IncStaff Professional Services ConsultantOlympia, WAFull timeWe're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. * Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.
Senior Professional Services Consultant Cribl, IncSenior Professional Services ConsultantTumwater, WAFull timeWe're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. * Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.