Responsibilities Answer customer questions about products, pricing, and availability Recommend products based on customer needs and interests Contact regular and prospective customers to demonstrate products and solicit orders Perform follow-up calls to ensure customer satisfaction Estimate or quote prices, credit or contract terms, warranties, and delivery dates Consult with clients after sales or contract signings to resolve issues and provide ongoing support Build and maintain strong customer relationships Prepare drawings, estimates, and bids tailored to customer needs Collaborate with design to provide product samples Identify prospective customers using various outreach methods Arrange and direct product deliveries Monitor market conditions, product innovations, and competitor activity Perform administrative duties such as preparing sales reports, maintaining records, and filing expense reports Obtain credit information for prospective customers Qualifications Knowledge of selling principles and customer service practices Understanding of the paper industry, design, and departmental capabilities Awareness of industry trends and changing market conditions Skilled in marketing and sales presentations Experience conducting meetings and collaborating with cross-functional teams to support sales efforts . Company Overview Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility.