p>Conduct joint sales calls with vendors as directed; Present product demonstrations as necessary;
Track and timely respond to all customer sales inquiries and concerns and resolve by any means necessary to ensure a high level of customer service satisfaction and customer relationships;
Participate in sales and marketing events;
Provides education to existing and prospective customers regarding the variety of products and services that Acme provides;
Maintain awareness of company pricing, service opportunities and sales guidelines;
Take all necessary steps to ensure customer satisfaction and store profitability by proactively identifying and recommending additional items a customer may need and/or promotions that might interest them;
Promote surplus, sale, discounted and obsolete inventory to customers for consideration to purchase;
Proactively communicate any discovered inventory or pricing discrepancies directly to management;
Develop and maintain new and existing product and inventory knowledge by participating in all necessary training, including independent study of product features and benefits;
Participate in educational opportunities, including those offered by vendors such as Evergreen and/or other resources.
Physical:
The employee is regularly required to sit; walk; use hands to finger, handle, or feel a computer mouse or other computer equipment; reach with hands and arms; talk and hear; use hands and arms to reach for, grasp and manipulate objects;
The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl;
May be required to remain in a stationary position for extended periods of time while on the telephone, or while operating or using office equipment and computers, or while writing;
May be required to move or traverse considerable distances in the facility during the course of a workday;
Must be able to safely operate a motor vehicle.
