UNKNOWN

ADAPTED_NOW

Scheduling: Obtains and accurately inputs all required data elements for scheduling, including patient demographic, financial information, and relevant notes associated with the encounter. Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required.

Description Summary:Centralized Scheduling Representatives prepare paperwork for the medical chart and billing folder. Determines financial status and obtains requirements for self-pay patients. Obtain and appropriately route the orders received from various physicians, patients, and Document Delivery. Adhere to a high standard of customer service. Schedulers will perform all other duties as assigned to promote efficient and effective operations. Enter all demographic information from patients, physician offices, posting sheets, Document Delivery, etc., when scheduling procedures. Schedulers are the dispositions for Document Delivery. The schedulers will monitor the documents that are faxed into Document Delivery and are required to disposition them in the appropriate queues for scheduling. Required to email all late add-ons or changes to the schedule to all appropriate parties. Responsibilities:Scheduling:<ul><li>Obtains and accurately inputs all required data elements for scheduling, including patient demographic, financial information, and relevant notes associated with the encounter.</li><li>Data fields include but are not limited to: Patient Phone number, insurance plan, written admitting diagnosis, working diagnosis, and physician information.</li><li>Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner.</li><li>Ensures each patient is assigned only one medical record number.</li><li>Selects appropriate patient type based on the department and services required.</li><li>Documents in account notes.</li><li>Ensures orders are received and are consistent with tests/procedures.</li><li>Prepares account/patient folder with necessary forms completed and signed.</li><li>Gives patient documents that he/she needs to take with him/her to other departments.</li></ul>Document Delivery:<ul><li>Ensure documents are dispositioned accurately.</li><li>Access appropriate documents necessary to complete the scheduling process.</li><li>Monitor documents to ensure all procedures are scheduled.</li><li>All procedures will be scheduled daily.</li><li>Demonstrates accuracy in selecting insurance plans (I-plans).</li></ul>Customer Focus:<ul><li>Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty.</li><li>Answers phone patients in a courteous and professional manner.</li><li>Calls patients by name.</li><li>Asks patients if they may have special needs.</li><li>Represents the Patient Access / Pre-Access/Centralized Scheduling department in a professional, courteous manner at all times.</li></ul>Errors:<ul><li>Makes minimal errors in performing admissions / scheduling / insurance verification / pre-registration. See Error Policy and Procedure for target error rate percentage.</li><li>Utilizes education information to reduce error rates.</li><li>Requests additional education information when necessary.</li><li>Demonstrates ability to select correct insurance plans.</li></ul>Other:<ul><li>Required to assist the hospital in the event of an internal or external disaster.</li><li>Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.</li><li>Supports the department in achieving established performance targets.</li><li>Completes required training as needed.</li><li>Performs all other duties as assigned.</li><li>Demonstrates reliability and dependability by reporting to work when scheduled.</li><li>Business Literacy - Understands the health care environment with its challenges and opportunities. Demonstrates comprehensive job knowledge and skills and understands the impact of personal actions on the organization. </li><li>Interpersonal Relations - Promotes collaboration, open communication and team spirit. </li><li>Innovation and Change - Develops individual knowledge and new skills. Improves CHRISTUS’ processes, systems and performance. Resourceful and enthusiastic in responding to new challenges </li><li>Adaptability - Maintains effectiveness during stressful situations; adjusts effectively to process changes. Flexible to meet the needs of the department and community. </li><li>Personal Effectiveness- Performs quality work, takes initiative and accepts responsibility. Meets established timelines through effective time management; seeks feedback to improve performance, and demonstrates a positive, “can do” attitude. </li><li>Decision Making - Takes action that is consistent with available facts, constraints, and probable consequences. Takes action to achieve goals beyond what is required; is proactive. </li></ul>Requirements:Education/Skills:<ul><li>High school diploma or equivalent preferred. Associate degree preferred with emphasis in health/business related field. </li></ul>Experience:<ul><li>One year experience in hospital registration or a comparable position preferred.</li><li>Excellent communication and organizational skills</li><li>Demonstrate excellent customer service skills</li><li>Must be able to follow detailed instructions and perform repetitious tasks</li><li>45 wpm typing required</li><li>Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required</li><li>Proficient in office automation applications such as Microsoft Office preferred</li><li>Skilled in interpreting and analyzing data</li><li>Ability to read, comprehend and retain information</li><li>Perform mathematical calculations proficiently</li><li>Knowledge of basic medical terminology preferred</li></ul>Licenses, Registrations, or Certifications:<ul><li>Genesis modules completed by assigned date.</li><li>Complete Associate Self-evaluation and give to Supervisor by assigned date.</li><li>Maintain licensure or certification without lapse, if required for the position.</li><li>Maintain BCLS/ACLS certification, if required for the position.</li></ul>In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.Work Schedule: 5 Days - 8 HoursWork Type: Full Time

In 1999, two historic Catholic charities became one, forming CHRISTUS Health and creating a unique purpose in the modern health care market - to take better care of people. To extend the healing ministry of Jesus Christ, the mission that the Sisters of Charity Health Care system and Incarnate Word Health system shared for more than a century, is now also the mission of CHRISTUS Health. Ranked among the top 10 Catholic health systems in the United States by size, the CHRISTUS Health system includes more than 40 hospitals and facilities in seven U.S. states, Chile and six states in Mexico, with assets of more than $4.6 billion. Whether seeking care in Alexandria Louisiana, or Coahuila, Mexico, patients discover that the healing spirit is alive at CHRISTUS Health.

CHRISTUS Health

Scheduler - Scheduling

Automation

Business Skills

Communication Skills

Customer Relations

Customer Satisfaction

Customer Support/Service

Data Analysis

Data Entry

Data Formats

Demographics

Establish Priorities

Healthcare

Hospital

Insurance

Interpersonal Skills

Mathematics

Medical Billing

Medical Office

Medical Records

Medical Terminology

Microsoft Office

Organizational Skills

Patient Charts

Performance Management

Process Improvement

Schedule Development

Telephone Skills

Time Management

Typing

OTHER

FEED

Works closely with all CFO physicians to ensure that patients are scheduled appropriately and accurately according to each physicians' preferences. Assists callers in problem solving and finding the correct person to resolve any issues they may have other than appointment needs.

JOB TITLE: Patient Access Representative- Centralized Scheduler GENERAL SUMMARY OF DUTIES:Serves as multi-line operator and centralized scheduler. SUPERVISION REQUIRED: Office Manager SUPERVISION EXERCISED:None ESSENTIAL FUNCTIONS:<ol><li>Answers all incoming calls to the operator desk and transfers them accordingly.</li><li>Takes consultations from the hospitals and get the information to the physician.</li><li>Answers all incoming calls to the scheduling department. Schedules appointments as requested by patients or based on incoming referral from another provider.</li><li>Confirms that all patient demographic data is correct and screens patient insurance data for billing purposes. Monitors patient accounts for credit status of delinquent accounts prior to scheduling appointment.</li><li>Works closely with all CFO physicians to ensure that patients are scheduled appropriately and accurately according to each physicians' preferences.</li><li>Ensures that patients are given accurate information prior to their appointment regarding necessary information required.</li><li>Advise patients of delinquent or outstanding balances prior to scheduling appointment.</li><li>Reschedules patients when necessary.</li><li>Works closely with the insurance verification specialist to ensure that all patients scheduled have insurance that we are in network with or in some cases that we have an out of network authorization.</li><li>Obtain out of network authorizations if necessary for new patients.</li><li>Assists callers in problem solving and finding the correct person to resolve any issues they may have other than appointment needs.</li><li>Must have a knowledge of the different insurance carriers.</li></ol>

Center for Orthopaedics

Centralized Scheduler

Billing

Calendar Management

Centralized Operations/Management

Head of Finance

Office Management

Past Due Accounts

Problem Solving Skills

Talent Acquisition

Will be responsible for scheduling appointments, taking payments, answering phones, problem solving and any additional task needed to be a team player. The right candidate will be able to multi task, very organized and an excellent communicator.

Receptionist / Scheduler - Must be professional and have a great attitude and personality.  The right candidate will be able to multi task, very organized and an excellent communicator.  Will be responsible for scheduling appointments, taking payments, answering phones, problem solving and any additional task needed to be a team player.Someone with an associates degree is Preferred.Must have prior clerical, Admin or Scheduler experience Must be able to pass a drug screen and backgroundMust be able to work the hours neededHours - Mon 7:45 am - 5pm , Tues 7;45am - 5pm  Wed 7:45 am 3:30pm Thur 7:45 am -5pm Fri 7:45 am 12:30pm

CS Professional Employment LLC

Experienced Scheduler

Administrative Skills

Multitasking

Team Player

HiringThing

Under the regular supervision of the Radiology Diagnostic Chief Technologist, performs a variety of secretarial and clerical duties in the Radiology Department, utilizing knowledge of Radiology systems, hospital regulations, and interdepartmental functions. Ability to concentrate on detailed work with constant interruption; to understand and relate to specific ideas generally, several at a time, and remember multiple tasks given to self and others over long periods of time.

DESCRIPTION OF POSITION:<ul><li>Under the regular supervision of the Radiology Diagnostic Chief Technologist, performs a variety of secretarial and clerical duties in the Radiology Department, utilizing knowledge of Radiology systems, hospital regulations, and interdepartmental functions. The main function is to provide Radiology scheduling. Must learn all of the Radiology procedures for scheduling purposes. Must learn the prep included in each procedure. The scheduler has to be competent in ICD 11 terminology for scheduling and pre-cert purposes.</li></ul>SUPERVISION: Reports directly to Radiology ManagerRESPONSIBILITIES AND DUTIES:<ul><li>Communicates in writing and orally.</li><li>Organizes work</li><li>Demonstrates Accuracy in Typing</li><li>Practices Information Management</li><li>Protects Patient Rights</li><li>Practices Professionalism</li><li>Provides Age Specific Care For Patients Served</li><li>Participates in Performance Improvement</li><li>Controls Costs</li><li>Practices Safety Management</li><li>Satisfies Patients/Customers</li><li>Performs Assessment</li><li>Practices Infection Control</li></ul>The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.EDUCATION AND WORK EXPERIENCE <ul><li>High School graduate or equivalent, some college preferred.</li><li>Previous clerical work experience with computer knowledge and basic typing skills.</li><li>Ability to communicate with patient, family, peers and medical personnel.</li><li>Basic Math Skills</li><li>Requires emotional stability and resilience.</li><li>Must be adaptable to change, be decisive, and demonstrate foresight.</li><li>Exhibits organizational and leadership ability. Shows ability to gain and maintain support and respect.</li><li>Ability to concentrate on detailed work with constant interruption; to understand and relate to specific ideas generally, several at a time, and remember multiple tasks given to self and others over long periods of time.</li></ul>Physical Demands/Work Environment<ul><li>Work requires a variety of physical activities, including moving about within and outside of all hospital properties for long periods of time.</li><li>Must be able to respond quickly and effectively to emergency and non-emergent situations.</li><li>May be required to assist in controlling disorderly conduct or combative patients.</li><li>Must be able to exchange accurate information with patient, family, peers and medical personnel.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.Working at Lake Charles Memorial Health System | Great Place To Work®

Scheduler Jobs in Moss Bluff, LA

Resume Resources

Get noticed by top employers!

Scheduler Jobs in Moss Bluff, LA

Scheduler - Scheduling CHRISTUS Health

Centralized Scheduler Center for Orthopaedics

Experienced Scheduler CS Professional Employment LLC

Radiology Scheduler/Pre-Authorization Specialist Lake Charles Memorial Health System

Resume Resources