UNKNOWN

FEED

OTHER

This position is an excellent fit if you are fluent in both Spanish and English, love helping families, have the best experience in soccer, love taking care of people, are highly organized, are future-oriented, and enjoy people. The bi-lingual Customer Service / Administrative duties include answering phones and emails of customer registrations and inquiries, running company reports, and publishing the future seasons of Soccer Shots on our online platform.

Who We Are:Soccer Shots East County San Diego, LLC, is a team of passionate individuals who love what they do and work with children aged 18 months - 10 years old.  We are on a mission to positively impact our San Diego community through the love of soccer. Our high-quality and high energy soccer classes run weekly throughout San Diego County. We proudly serve and partner with Preschools, Elementary schools, and Public Parks; from Imperial Beach to Escondido we serve thousands of families every week. We care deeply about our brand, our teammates, and our students as we represent San Diego and soccer development. Summary:Soccer Shots East County San Diego, LLC is seeking an experienced, bi-lingual Customer Service / Administrative Professional to support our families, children, and coaches both in the office and on the field. This position requires innovative problem-solving skills, excellent verbal and written communication skills in a fast-paced environment. The bi-lingual Customer Service / Administrative duties include answering phones and emails of customer registrations and inquiries, running company reports, and publishing the future seasons of Soccer Shots on our online platform. This position is an excellent fit if you are fluent in both Spanish and English, love helping families, have the best experience in soccer, love taking care of people, are highly organized,  are future-oriented, and enjoy people.  You also enjoy creating and organizing spreadsheets, and want to learn new programs/tech platforms.Job Summary: Duties & Responsibilities (not limited to)  <ol><li>Accountable for a first class customer experience the primary Soccer Shots East County email and phone lines,  representing the company in all correspondence verbally and written in both English and Spanish.</li><li>Sell and advocate for the program and enroll families online and over the phone</li><li>Problem solve customer accounts and communicate clearly the results </li><li>Upload seasons on the tech platforms </li><li>Accountable for declines collections</li><li>Maintains office </li><li>Maintain and order office supplies </li></ol>Requirements: <ul><li>Morning to mid-afternoon availability, with Wednesday and Saturdays being mandatory</li><li>Must complete on field training to understand our products </li><li>1 year of customer service experience </li><li>Bilingual in Spanish required</li><li>Minimum of a 1-year commitment </li><li>Reliable car & driver's license </li><li>Ability to provide a cleared background check </li></ul>Benefits:<ul><li>401K match within 90 days</li><li>Quarterly coach performance bonus</li><li>4 weeks off per year</li><li>$30/month cell phone reimbursement </li></ul>Hours and Pay: <ul><li>Part-time position (20-28 hours per week)</li><li>Starting rate of $18-$22/hr DOE for administrative shifts, $17.25/hr for training</li></ul>Opportunities for advancement include an annual raise and bonus for team members who are interested in expanding their skill sets and education.  Could also be promoted to full time for the right candidate.

Soccer Shots East and South SD

Part-time Customer Service/Admin Professional

Administrative Skills

Background Investigation

Cellular Telephone

Coaching

Communication Skills

Credit and Collections

Customer Experience

Customer Support/Service

Driver's License

English Language

Multilingual

Order Supplies

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Publishing

Reimbursement

Resolve Customer Issues

Sales

Soccer

Spanish Language

Spreadsheets

Telephone Skills

United States Department of Energy (DOE)

Writing Skills

BreezyHR

This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers.

JOB TITLE: Customer Service Associate (Cashier) FLSA STATUS: Non-Exempt, Hourly SHIFT SCHEDULE: Varies DEPT/LOCATION: Shell, 2505 Morena Blvd, San Diego, CA 92110 REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be able to work various schedules • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS• Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements)

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