A day in a life…* Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service* Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion* Be a great team player by doing your part of keep the department "runway ready," including straightening up, lightly cleaning and restocking the cash wrap area and sales floor* Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary* Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program* Flexible to support other areas of the store including order fulfillment and order pick-upYou own this if you have…* The ability to prioritize multiple tasks and requests from customers in a fast-paced environment* Excellent communication and interpersonal skills* Strong organization and follow-through* A knack for problem solving* Proficiency with computers and an interest in learning new computer applications* The ability to work a flexible schedule based on business needs* Physical Requirements:* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.* For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.