Skills, Knowledge, Abilities: Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.), Computer literate in usage of (Word, Excel, Outlook, etc), Excellent Customer service, excellent communication skills, Verbal and written skills and the ability to deal with difficult and stressful situations in a calm and professional manner. Job Description: Education: Required: High school diploma, GED or higher level degree Preferred: Bi-Lingual Licensure/Certification: N/A Experience: Preferred: Two (2) years of experience in healthcare setting or customer service.