At least 2 years of guest-facing experience in upscale hospitality : a luxury or boutique hotel (front desk, concierge, guest services or front office leadership), private club, fine-dining restaurant, wedding planner, premium residential concierge, or executive/VIP hospitality. OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations.