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Key Responsibilities:Serves as the primary point of contact at the front desk during business hours, greeting members and guests with warmth and professionalism while ensuring all visitors comply with guest policies. The Guest Experience Associate ensures the building runs smoothly, members feel valued, and guests experience the exceptional hospitality that defines our community hub.

<p>Ledger is a bikeable office building designed for flexibility and interaction, serving as a catalyst for community engagement. It is a space that cultivates shared experiences, fosters human connections, and is a hub for innovation. Anchored in Downtown Bentonville, the Ledger is the perfect balance of work and play.</p><p><strong>About The Role: </strong>The Guest Experience Associate serves as the welcoming face of The Ledger, creating the first impression for every member, guest, and community visitor who walks through our doors. This role is the heartbeat of our front desk operations, responsible for delivering warm, professional service that reflects The Ledger's commitment to community and connection. The Guest Experience Associate ensures the building runs smoothly, members feel valued, and guests experience the exceptional hospitality that defines our community hub. This position requires someone who genuinely enjoys people, thrives in a dynamic environment, takes pride in the details, and proactively seeks opportunities to enhance every interaction. The ideal candidate brings enthusiasm, strong organizational skills, and a commitment to creating meaningful connections within our community.</p><p>This is an hourly, non-exempt position.</p><p><strong>Benefits & Perks for Full-Time Team Members</strong></p><ul><li>Employee Health, Dental, and Vision Insurance</li><li>Company paid Life Insurance, Short-Term and Long-Term Disability</li><li>401(k) Plan & Company Match</li><li>PTO + Company Paid Holidays</li><li>Parental & Bereavement Leave</li><li>Wellness Reimbursement Benefit</li><li>Bicycle Incentive Program</li></ul><div><strong>Key Responsibilities:</strong></div><ul><li>Serves as the primary point of contact at the front desk during business hours, greeting members and guests with warmth and professionalism while ensuring all visitors comply with guest policies.</li><li>Build and maintain relationships with members and guests by learning names, anticipating needs, and using gathered information to personalize and enhance their experience at The Ledger.</li><li>Responds to member and guest questions, comments, and concerns with knowledge and care, including wayfinding assistance, policy explanations, and recommendations for local restaurants, services, and community resources.</li><li>Ensures efficient daily operations by monitoring building systems, processes, and amenities to maintain a fully functional, welcoming environment throughout the day.</li><li>Manages access control including tracking, auditing, and organizing key fobs and keycards, maintaining inventory, and requesting new stock as needed.</li><li>Handles all mail and package operations including receiving, processing, sorting, organizing deliveries, notifying members of arrivals, and investigating and resolving lost package issues.</li><li>Cultivates community engagement by identifying and executing opportunities to connect members with each other, promoting The Ledger's offerings, and staying informed about happenings in downtown Bentonville and member companies.</li><li>Plans, promotes, and supports community events including creating and distributing event information, posting weekly event calendars, and facilitating experiences that strengthen member connections.</li><li>Escalates concerns, suspicious behavior, or building issues swiftly and directly to the Guest Experience Lead or appropriate parties to ensure prompt resolution.</li><li>Celebrates member successes and milestones through thoughtful gestures, gifts, and personal recognition that demonstrate genuine care for our community.</li><li>Maintains organized, clean team storage areas and common spaces to support efficient operations and professional presentation.</li><li>Make recommendations regarding best practices for community management, hospitality, operations, events, and member experience that benefit the broader organization.</li><li>All other duties as assigned by Manager.</li></ul><div><strong>Qualifications:</strong></div><ul style="list-style-type:disc"><li>Associate's or bachelor's degree in hospitality, communications, business, or related field preferred</li><li>2+ years of customer service, hospitality, front desk, or reception experience</li><li>Experience in coworking, property management, hospitality, or member-based organizations</li><li>Familiarity with CRM and access control systems or property management software</li><li>Knowledge of the Bentonville/NWA community, local businesses, and resources preferred</li><li>Proficiency with basic office technology (email, scheduling software, Google Workspace or similar)</li><li>Strong verbal and written communication skills</li><li>Ability to work a full-time schedule</li><li>Must be able to sit and stand for extended periods and lift packages (up to 20 lbs) </li></ul><div><strong>Work Environment:</strong><br/> This role involves sitting for extended periods of time in an open-concept environment with varying noise levels. </div><div> </div><div><em>Blue Crane is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.  </em></div>

Blue Crane

Guest Experience Associate at Ledger

Access Control

Auditing

Best Practices

Building Design

Building Systems

Communication Skills

Community Support

Customer Experience

Customer Relationship Management (CRM)

Customer Support/Service

Data Collection

Dental Insurance

Email Software

Email Technology

Housekeeping/Cleaning

Incentive Programs

Inventory Management

Life Insurance

Lift/Move 20 Pounds

Medical Office Administration

Operational Strategy

Operational Support

Operations

Operations Management

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Professional Services

Property Management

Reimbursement

Restaurant

Vision Plan

Writing Skills

Trinet ATS Feed

You'll greet guests, take orders, process transactions, prepare and serve food, and maintain a clean workspace. This part-time position offers an opportunity to work in a lively, fast-paced restaurant environment focused on high-quality, made-to-order fast food.

<p>This part-time position offers an opportunity to work in a lively, fast-paced restaurant environment focused on high-quality, made-to-order fast food. <br/><br/>You'll greet guests, take orders, process transactions, prepare and serve food, and maintain a clean workspace. <br/><br/>Ideal candidates are energetic, dependable, and team-oriented with strong communication skills and the ability to thrive in a busy setting. <br/><br/>Previous restaurant experience is a plus but not required. <br/><br/>Benefits include dental, health, and vision insurance, employee discounts, and flexible scheduling. <br/><br/>If you're enthusiastic and dependable, apply today to join a growing local brand!</p>

Muse Fresh Burgers

Guest Services Team Member

Cook Dishes

Fast Food

Hospitality and Tourism

Order Processing

Team Player

Transaction Processing/Management

Waitressing

Hire Recruits

Qualifications include a positive attitude, reliable transportation, a high school diploma or equivalent, a valid driver’s license with a clean record, and the ability to work flexible hours including some weekends. Responsibilities include driving vehicles within the dealership, greeting and assisting customers, maintaining a clean environment, and performing additional duties as needed.

<p>Join a dynamic team as a Porter / Safety Sensitive. <br/>Enjoy benefits such as medical, dental, vision plans, 401(k) with employer match, paid time off, and opportunities for advancement. <br/>Responsibilities include driving vehicles within the dealership, greeting and assisting customers, maintaining a clean environment, and performing additional duties as needed. <br/>Qualifications include a positive attitude, reliable transportation, a high school diploma or equivalent, a valid driver’s license with a clean record, and the ability to work flexible hours including some weekends. <br/>Candidates must maintain an acceptable driving record, be free from substance influence during work, and demonstrate professionalism and excellent customer service. <br/>We are an equal opportunity employer committed to a diverse and inclusive workplace.</p>

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