What You’ll Do Location: Onsite 4-days a week out of our Boston, MA, Scottsdale, AZ, or Atlanta, GA office (must be available to work weekends) Reports to: Manager of Technical Support Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.