6,695 Results for

Senior Customer Service Jobs in Ashland, MA

Jobs

Senior Director, Customer Success Housecall Pro

Boston, MA

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

1 day ago

Senior Director, Customer Support Celigo

Boston, MA

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

18 days ago

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Needham, MA

$127,500–$170,000 / year

We're looking for a Senior Manager of R&D Biomechanical Engineering who wants to be at the center of that: leading the technical direction of breakthrough products, building a team of exceptional engineers, and shaping how Shark's next generation of skincare technology gets made. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.

30+ days ago

Tax Senior Manager, International Tax Services Bdo Consulting

Boston, MA

$99,750–$262,500 / year

Work with Specialized Tax Services and International Tax Partners, Local Office Managing Partner and local and regional Business Development Managers to develop and execute an effective marketing plan. Additionally, the International Tax Senior Manager is a critical part of the office’s / region’s Tax Services leadership team and in this capacity will act as source for guidance on international tax questions and issues.

20 days ago

Senior Vice President, Tax Reporting & Compliance Manager BNY

Westborough, MA

In this role, you’ll make an impact in the following ways: Lead multiple teams of Regulatory Administration and Filings staff providing clients with legal guidance on SEC filings such as prospectuses, proxy statements, and board minutes. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

14 days ago

Senior Director, Performance Marketing Housecall Pro

Boston, MA

Mastery of major advertising distribution networks, mobile attribution models, cross-channel web analytics, and automation suites (i.e. Google Ads, Meta Ads Manager, GA4, GTM, Funnel.io). • Drive innovation across the function by leveraging AI to inject intelligence into workflows and automate processes and continuously implementing emerging marketing platforms, ad models, and tech configurations.

1 day ago

Tax Senior Manager, Private Client Services Bdo Consulting

Boston, MA

$146,000–$200,000 / year

A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.

26 days ago

Senior Director, Product Management (Fintech) Housecall Pro

Boston, MA

A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity. You are accountable for the outcomes that define this domain, including attach and usage, payments GMV, net take and losses, and you lead by prioritizing the solutions our Pros and internal customers actually need over delivering features.

1 day ago

Senior Director, Mid-Market Sales & Account Management - Remote Motive

Boston, MA

Remote

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey.

1 day ago

Sr. Preconstruction Manager - Commercial Construction - MA Michael Page

Boston, MA

$130,000–$160,000 / year

Preconstruction Manager - Commercial Construction should have: 10+ years of construction estimating, preconstruction, or project management experience. Our client is a well-established, growth-oriented construction management and general contracting firm with a strong reputation for quality, collaboration, and community involvement.

Today

Senior Vice President (Large Deals) - Remote SoftServe

Boston, MA

Remote

$211,000–$333,000 / year

The Senior Vice President – Large Deals is an executive leadership role responsible for building relations with the indirect deal channels: Deal advisors, Management consulting companies, PE firms and any other channel to drive deal pipeline generation of large deals (>25M). Build, deepen, and sustain relations with the indirect deal channels: Deal advisors, Management consulting companies, PE firms and any other channel to drive deal pipeline generation of large deals (>25M).

1 day ago

Senior Product Specialist, ePCR & Fire Software Sarnova

Boston, MA

This role serves as a key operational partner to Product Management, Development, QA, and Support teams by maintaining product documentation, coordinating release readiness activities, tracking deliverables, and ensuring customer-facing communications remain accurate and current. The role helps maintain alignment across teams throughout the software development lifecycle while supporting product adoption through knowledge management, customer documentation, and training resources.

1 day ago

Senior Solutions Architect Celigo

Boston, MA

$140,000–$165,000 / year

Be assigned to consulting projects to work directly with customers on their short- and long-term integration projects to provide high-level architecture designs, roadmaps, and be the subject matter expert on how best to utilize Celigo products. • Provide design documents, business process assessments, change orders, and other deliverables during customer projects in the Solution Architect role, working with a project team and project manager.

18 days ago

Dining Server – Senior Living Community Sunrise Senior Living Mgmt Inc

Wayland, MA

$15.92–$19.90 / hour
Quick Apply

Server – Provide Food Service and Customer Experience in a Senior Living Community Server | Waitstaff | Food Service Worker | Restaurant Server | Customer Service | Dining Services. See Sunrise Senior Living Mgmt Inc Privacy Policy at https://www.sunriseseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/privacy and Terms of Use at https://www.sonicjobs.com/terms.

1 day ago

Senior Developer Celigo

Boston, MA

$125,000–$150,000 / year

This role focuses on implementing and optimizing integrations between ERP systems (such as NetSuite, SAP, or Microsoft Dynamics) and modern cloud-based applications (such as Amazon, Shopify, Salesforce, and HubSpot), while leveraging emerging capabilities like Celigo agentic services and MCP servers to enable intelligent automation and orchestration. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

18 days ago

Senior Systems Engineer - GSI VAST Data

Boston, MA

Strong expertise in enterprise infrastructure, cloud architecture, AI infrastructure, storage, networking, virtualization, and modern data platforms, with hands-on knowledge of technologies and protocols including Linux, Kubernetes, Docker, VMware, NFS, SMB/CIFS, S3, NVMe/TCP, RDMA, InfiniBand, Ethernet, and distributed systems. A consultative, self-driven mindset with a track record of building scalable programs, technical frameworks, and strategic partnerships that deliver lasting business impact, while maintaining a passion for emerging technologies in AI, cloud infrastructure, containers, networking, and distributed systems.

23 days ago

Senior Machine Learning Data Scientist Extend

Boston, MA

$135,000–$165,000 / year

Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extends best-in-class fraud detection. As a Senior ML Data Scientist, you will own the development of cutting-edge machine learning models based on signals and transactions from hundreds of millions of users to detect and prevent fraud, assess risk, and unlock business value.

21 days ago

Senior Director, MSP Channel Sales Sophos

Boston, MA

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. • Drive revenue and partner productivity: Own MSP bookings, recurring revenue, pipeline, forecast accuracy, partner-sourced and co-sell performance, product adoption, retention, churn management, and expansion across the MSP portfolio, protecting and growing the existing monthly recurring revenue base while accelerating new revenue.

18 days ago

Senior Pre-Sales Systems Engineer, Enterprise - Massachusetts Everpure, Inc.

Boston, MA

Remote

$141,400–$212,100 / year

Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces. Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems.

1 day ago

Senior Application Security Engineer Starburst

Boston, MA

$175,000–$215,000 / year

Own vulnerability management for everything we ship across our self-managed enterprise platform and SaaS product — container images, third-party dependencies, and first-party code — automating detection, triage, and routing, and advancing remediation through reachability/exploitability analysis and attack-surface reduction. This is deep, hands-on engineering work: youll build secure-by-default patterns into how our engineers design and ship, embed security controls earlier in the development lifecycle, and create the automation that lets you cover a large engineering organization.

30+ days ago

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Senior Customer Service Jobs in Ashland, MA

Senior Director, Customer Success Housecall Pro

Senior Director, Customer Support Celigo

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Tax Senior Manager, International Tax Services Bdo Consulting

Senior Vice President, Tax Reporting & Compliance Manager BNY

Senior Director, Performance Marketing Housecall Pro

Tax Senior Manager, Private Client Services Bdo Consulting

Senior Director, Product Management (Fintech) Housecall Pro

Senior Director, Mid-Market Sales & Account Management - Remote Motive

Sr. Preconstruction Manager - Commercial Construction - MA Michael Page

Senior Vice President (Large Deals) - Remote SoftServe

Senior Product Specialist, ePCR & Fire Software Sarnova

Senior Solutions Architect Celigo

Dining Server – Senior Living Community Sunrise Senior Living Mgmt Inc

Senior Developer Celigo

Senior Systems Engineer - GSI VAST Data

Senior Machine Learning Data Scientist Extend

Senior Director, MSP Channel Sales Sophos

Senior Pre-Sales Systems Engineer, Enterprise - Massachusetts Everpure, Inc.

Senior Application Security Engineer Starburst

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