326 Results for

Senior Customer Service Jobs in Fall River, MA

Jobs

Providence, RI13 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

New!

North Providence, RI2 days ago

$80,000–$115,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a well-established public accounting and advisory firm based in Rhode Island, recognized for our commitment to professional excellence, client service, and employee development.

New!

Warwick, RI2 days ago

$85,000–$110,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Warwick, RI18 days ago

$35–$50

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

Providence, RI10 days ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Providence, RI12 days ago

$70,000–$80,000 Per Year

Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms. You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).

New!

Lincoln, RI1 day ago

$26–$26 Per Hour

Support customers with credit cards, lending solutions, checking accounts, and savings accounts. Responsibilities: Assist clients through inbound calls regarding credit and short-term lending needs.

New!

Lincoln, RI1 day ago

$26–$26 Per Hour

Minimum 2 years of customer service, call center, retail, hospitality, sales, or banking experience preferred . Responsibilities: • Handle inbound customer calls regarding banking products and account services .

New!

Lincoln, RI2 days ago

$26–$26 Per Hour

A leading financial services organization is seeking motivated and customer focused Bilingual Customer Service Representatives to support clients with banking, lending, and financial service needs. Support and fulfill banking products including credit cards, checking accounts, savings accounts, and lending solutions .

Sharon, MA8 days ago

$19.75–$19.75

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries.

New!

Lincoln, RI5 days ago

$26–$26 Per Hour

This role is responsible for handling inbound customer inquiries, identifying financial needs, recommending appropriate products and services, and delivering an exceptional client experience. Educate clients on available financial products including checking accounts, savings accounts, credit cards, and lending solutions .

New!

Plymouth, MA3 days ago

$31.90–$42.60 Per Hour

See Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication AdministrationProvide the highest degree of quality care and services by administering medication and treatments in a safe organized manner.

New!

Providence, RI2 days ago

The Manager ensures investigative quality, regulatory timeliness, and effective collaboration with law enforcement, internal stakeholders, and peer institutions while continuously strengthening fraud detection and prevention controls. This role provides strategic direction, operational oversight, and subject matter leadership across fraud investigations, SAR referral governance, regulatory adherence, and loss recovery efforts.

Plymouth, MA12 days ago

The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Housekeeping and Laundry ServicesMaintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.

Providence, RI7 days ago

Remote

As the Consumer Engagement Manager, you will create & communicate incentive plans for the sales associates & leaders, manage the incentive budget, lead huddles to drive excitement & reiterate contests & important topics of focus, and engage with the employees heavily in chat. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Warwick, RI1 day ago

$20–$20 Per Hour

Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.

Warwick, RI30+ days ago

Full-time

Prior Call Center experience is highly preferred Strong computer/keyboard skills as well as analytical and problem-solving skills Quickly grasps information and efficiently solves verbal challenges with strategic thinking Communicates complex verbal and written concepts with ease A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment Professionally demonstrate empathy to others Preferred Skills: High School diploma, GED, some college experience, trade, or professional certification A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference Efficiently process transactions and refer requests for other policy modifications to appropriate areas Support special product and/or service campaigns as needed, or as requested by the customer Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customers inquiry Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal, and high-quality service skills Requirements: Must live within one hour commute of Warwick, RI Training will be in-office for a designated duration.

New!

New Bedford, MA5 days ago

$45,200–$52,000

In addition to working and speaking with the customer base, frequent, proactive, communication with Operations, Planning, Quality, Accounting, and Technical (Engineering/Chemistry) will be required in order to deliver the highest level of customer satisfaction and care. · Follow up with Customer Service Manager, Sr Customer Service Rep., or Sales & Marketing on address changes/additions and customer perm note changes or additions.

Providence, Rhode Island7 days ago

$102,740–$117,009

JOB SUMMARY:Reporting directly to the Executive Director for Labor Relations & Employee Services, the SENIOR EMPLOYEE SERVICES PARTNER will be responsible for managing a team to support key employee related functions around substitute teacher application, hiring, selection and placement, employment verifications, employee leaves and general updates and maintenance of employee records. The Senior Employee Services Partner’s responsibilities will include, but not be limited to, the following: GENERAL:Responsible for managing a team of Employee Services Representatives and allocating work, monitoring productivity and compliance, and ensuring customers receive high-quality service in a timely manner.

Providence, RI30+ days ago

$15–$22.58 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Providence, RI30+ days ago

$15.75–$18.50 Per Hour

Taunton, MA14 days ago

The Customer Service Representative is responsible for ensuring smooth day-to-day excellent service to customers. Prepare reports, documents, and presentations working with Senior team members to support location activities.

Providence, RI30+ days ago

$15–$22.57 Per Hour

Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity._.

Providence, RI30+ days ago

$68,500–$88,020 Per Year

This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on insights, working closely with User Experience Design professionals. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.

Providence, RI30+ days ago

Remote

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Please note: Actual location may vary., RI13 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Foxborough, MA21 days ago

$130,000–$155,000 Per Year

The Senior Customer Success Manager will also help shape and strengthen our customer success program by developing customer journey maps, leading a structured QBR/QBR-style business review program, and advancing our CSAT strategy to better measure and improve the client experience. The ideal candidate brings a blend of customer success, consultative selling, and industry knowledge, along with experience in life sciences and/or digital systems, and is excited by the opportunity to help build and scale customer success within an entrepreneurial, high-growth organization.

New!

Hanover, MA4 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Foxboro, MA30+ days ago

Full-time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

Providence, RI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Abington, MA30+ days ago

Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays). SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide.

New!

Massachusetts2 days ago

In this role, you'll have the opportunity to provide technical expertise on Waters' innovative product suite (LC, LC/MS, HPLC/UPLC, SFC) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance.

Providence, RI30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

Providence, RI12 days ago

Director will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the company’s strategic and financial objectives. This role owns the enterprise‑wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verint’s position across AMER, EMEA, and APAC.

Providence, RI30+ days ago

This includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to progress partner‑delivered engagements, and optimizing sales motions to maximize revenue across defined customer segments and Ideal Customer Profiles (ICPs). Close collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and close Services opportunities.

New!

New Bedford, MA4 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Bristol, RI7 days ago

$18–$20 Per Hour

We are looking to hire a motivated candidate for an in-office, full time customer service representative / receptionist position in a high paced environment with a focus on professionalism and the customer experience. Verify phone numbers, addresses and email addresses with each customer contact and update customer information in our client management system.

Johnston, RI30+ days ago

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.

Pembroke, Massachusetts19 days ago

$22–$24 Per Hour

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers.

Stoughton, MA30+ days ago

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Warwick, RI30+ days ago

Care New England Health System (CNE) and its member institutions;Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. The Intake Customer Service person ensures intake information meets established admission criteria and is processed accurately and efficiently to the appropriate team in order to service the patient in a timely manner.

North Kingstown, RI30+ days ago

As a front-line team member, you'll be the first point of contact for passengers—handling ticketing, answering questions, and helping ensure a smooth travel experience. Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha's Vineyard, along with scenic lighthouse cruises on Narragansett Bay.

North Kingstown, RI30+ days ago

Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha's Vineyard, along with scenic lighthouse cruises on Narragansett Bay. We're a close-knit, high-energy team that takes pride in delivering a great customer experience from the moment passengers arrive to when they return.

Providence, RI30+ days ago

The ideal candidate will be willing to learn how to perform Respirator Fit Testing to ensure that respirator masks fit properly on hospital employees. Ability to commute up to a hour to different hospitals in Rhode Island and occasionally across the border in Massachusetts.

North Kingstown, RI30+ days ago

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment. The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

North Providence, RI30+ days ago

Fall River, MA30+ days ago

Warwick, RI30+ days ago

Lincoln, RI30+ days ago

Okay with a rotating schedule (including weekends/holidays) if it means stability, growth, and a strong team?. You’ll handle inbound calls, schedule service, document details, and work closely with dispatch to keep everything moving.

Johnston, RI29 days ago

$24–$30

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

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Senior Customer Service Jobs in Fall River, MA

Jobs

Senior Manager, Service DeliveryTTEC

Tax SeniorJobot

Senior Tax AccountantJobot

Senior Refrigeration Service Technician - Commercial & IndustrialCoolSys

Senior Sales ManagerTTEC

Senior AV EngineerTTEC

Bilingual Customer Service Representative – Banking {170179}A-Line Staffing Solutions LLC

Customer Service Rep - Banking Call Center -Lincoln RI {170180}A-Line Staffing Solutions LLC

Banking Customer Service(Spanish/Bilingual) {170179}A-Line Staffing Solutions LLC

Part Time Sr. Shift Supervisor in CostcoCDS (Club Demonstration Services)

Bilingual Banker CSR (Spanish/English) – Direct HireA-Line Staffing Solutions LLC

LPN Med Care ManagerSunrise Senior Living

Manager, Claims & Fraud OperationsSantander Holdings USA Inc

Care ManagerSunrise Senior Living

Temporary Consumer Engagement Manager - RemoteTTEC

Customer Service Rep - SeniorAxelon

Customer Service Rep - SeniorAxelon Services Corporation

Customer Service Representative (Manufacturing Industry)Precix

Senior Employee Services PartnerProvidence Public Schools

Representative. II, Customer Service Order ProcessingCardinal Health

Representative, Customer Service - New Patient CareCardinal Health

Customer Service RepAptyx

Representative II, Customer Service OperationsCardinal Health

Sr. Analyst, Customer SuccessCardinal Health

Senior Project Manager (Professional Services)Rocket Software

Coordinator III - Customer Service RepresentativeApidel Technologies

Senior Customer Success ManagerStellix Global Services

Storage Customer Service RepresentativeU-Haul

Senior Customer Support EngineerSchneider Electric USA, Inc

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service RepresentativeSchureMed

Senior Field Service SpecialistWaters Corporation

Senior Manager of Proposal Writing (US State & Local Health and Human Services)Maximus

Sr. Director, Global Services SalesVerint Systems, Inc.

Services Sales Sr. DirectorVerint Systems, Inc.

Customer Service RepresentativeU-Haul

Receptionist/ Customer Service RepresentativeBlaeser Insurance Agency

Servicing Ops Sr SpecialistCitizens

Customer Service RepresentativeWaltham Pest Services

Call Center Customer Service RepresentativeKelly Services

Intake Customer Service Representative (Per Diem)Care New England

Ticket Agent / Customer Service Representative (Seasonal)Rhode Island Fast Ferry

Lot Attendant / Customer Service Representative (Seasonal)Rhode Island Fast Ferry

Customer Service RepresentativeCareerNation

Seasonal Customer Service Representative -Middletown/North Kingstown, RIEnterprise Holdings

Seasonal Customer Service Representative - North Providence/Pawtucket/Woonsocket/Johnston, RIEnterprise Holdings

Seasonal Customer Service Representative - Fall River/Seekonk MassachusettsEnterprise Holdings

Seasonal Customer Service Representative -Warwick/West Warwick/Cranston, RIEnterprise Holdings

Customer Service RepresentativeHOMEX Services Group

Collections / Customer Service RepresentativeKforce Inc.

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