48 Results for

Senior Customer Service Jobs in Kalamazoo, MI

Jobs

New!

Kalamazoo, MI5 days ago

Join our client as a Senior Tax Manager and play a key role in delivering high-quality tax compliance and consulting for closely held businesses while helping strengthen processes and mentor a growing team. This role will have a significant impact as the firm continues to invest regionally, with opportunities to collaborate and leverage deep technical resources through existing alliances.

New!

Kalamazoo, MI2 days ago

New!

Kalamazoo, MI5 days ago

With over 140 years of combined public accounting experience, their locally owned practice integrates traditional services with forward-looking planning in wealth management, estate strategy, business consulting, and succession planning. Join a team that blends deep technical expertise with proactive guidance, serving as strategic partners to their clients rather than just compliance providers.

New!

Kalamazoo, MI3 days ago

$18–$21 Per Hour

Fawley Overhead Door is a leading garage door company in Southwest Michigan, providing quality residential and commercial overhead door services. You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.

Kalamazoo, MI30+ days ago

Here's what we're seeking: GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting.

New!

Battle Creek, MI3 days ago

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Portage, Michigan30+ days ago

To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.

Kalamazoo, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Lance Greer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Wayland, MI30+ days ago

Full-time

In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.

Galesburg, MI29 days ago

For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Your mornings will start with checking in on customer emails and voicemails, you'll respond with care, offering solutions that genuinely help.

New!

Kalamazoo, MI3 days ago

Battle Creek, MI30+ days ago

Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.goheeter.com.

Hastings, MI30+ days ago

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Dowagiac, MI11 days ago

The Kyle Lott Agency is looking for a friendly, organized, and customer-focused professional to join our team as a Customer Service Representative. In this role, you’ll play an important part in helping customers feel supported, informed, and confident about their insurance coverage.

Union City, MI16 days ago

As a Customer Service Representative - State Farm Agent Team Member with Jason McBride - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Springfield, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Tim Harvey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Battle Creek, MI3 days ago

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.

Kalamazoo, MI30+ days ago

$135,100–$225,100 Per Year

This role is managing managers and leads the DPMT (Drug Product Manufacturing Technology) team supporting all technical aspects of finished dosage forms manufactured at the PGS-Kalamazoo plant which includes sterile injectables, non-sterile liquids/semi-solids, biologics, combination products, and medical devices. Key accountabilities include product/process technical stewardship, people leadership, technical problem solving, financial oversight, safety and compliance leadership, and customer service to assure the best service provided to site operational teams and global teams.

Kalamazoo, MI19 days ago

$80–$88 Per Hour

As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. NTT DATA's Client is seeking a highly motivated IT Senior Program Manager with strong technical expertise and executive-level leadership communication skills to deliver customer experience for our global Healthcare Devices/Life Sciences clients, based out of Kalamazoo, MI.

Battle Creek, MI30+ days ago

$22–$25 Per Hour

You will provides oversight at the direction of management on-site to coordinate routine work activities of service employees engaged in food operations, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes. Location: WK KELLOGG UPA, BATTLE CREEK - 63661001 Workdays/shifts: Varying shifts, days/hours (open availability preferred).

Kalamazoo, MI30+ days ago

$19.57–$30.85 Per Hour

The Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring youre fairly rewarded for your expertise and dedication.

New!

Kalamazoo, MI3 days ago

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Print and Tech Expertise: Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.

kalamazoo, MI30+ days ago

External certification preferred (ISA, ASQ, etc.)Experience & Education Required for Senior Calibration Technician:A four-year degree in Life Sciences, Engineering, Electronics, other related technical field OR equivalent military training and four plus years of applicable (Metrology, Instrumentation, Calibration) experience OR the equivalent combination of education and experience. Responsibilities/Assignments:Senior Calibration TechnicianOversees and supervises calibrations, qualifications, and PMs with accurate and timely GxP documentation, ensuring all Team members follow PCI or client specific policies and procedures, and in a safe manner.

Kalamazoo, MI30+ days ago

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Works to continually develop personal selling skills and product knowledge through sales and service tools provided, which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.

Kalamazoo, MI30+ days ago

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Print and Tech Expertise: + Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.

Battle Creek, Michigan16 days ago

$22.80–$22.80

One year specialized training or experience in treating or working with a person who lives with a Mental Health Diagnosis (QMHP) and/or with a person who lives with a Intellectual Developmental Disability (QIDP), required for those applicants who have a bachelor’s degree in a human services related field. Provides services such as assessments, planning, linkage, advocacy, coordination, and monitoring to assist customers in gaining access to needed services and natural supports developed through person-centered planning process.

New!

Kalamazoo, MI3 days ago

If you like a fast-paced environment where individuals can stretch and be challenged with a diverse set of projects, we offer a great deal of variety and empower our staff to take on as much responsibility as they can handle, offering a helping hand and experienced-based coaching and the support of a highly competent team. Collaborate with new product development teams consisting of other design engineers, industrial designers, CAD specialists, quality engineers, production engineers, project managers, and more .

Kalamazoo, MI30+ days ago

Adhere to Know Your Customers Rules & Bank Policies & Procedures for the prevention of loss due to fraud, counterfeiting, money laundering, or defalcation; Identify and report suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering. Participate in Administration of loans - Reconcile draw packages (sworn statements & AIAs), order & review inspections, order date down endorsements & title updates, and interact with clients as necessary.

New!

Kalamazoo, MI4 days ago

Portage, MI9 days ago

$30–$32 Per Hour
Temporary

Responsibility will be initially scoped to limited number of products /segments of the portfolio and during development phase the individual would be closely monitored and coached into supply planning Work under the supervision of the Supply Planning manager in Setting of the correct levels of inventory (safety stocks) within the supply plan by understanding the demand volatility and supply chain lead times Tracking of the execution of the supply plan with production scheduling and buying ensuring that the plan is fully operationalized and tracked for performance deviation including mitigation on back orders and pro-active communication of future supply risks. Job Overview: Support the creation of a Master Resource Plan based on the latest demand signal to cover what needs to be produced or purchased as a finished product and to ensure that within the process there is sufficient raw materials and components to support the required supply plan up to a 24-month time horizon Support the creation of capacity plans based on the latest demand signal to identify where there are potential bottlenecks or risks to supply and to develop and recommend appropriate proposals to mitigate and to ensure that the plant or 3rd party can meet the future demand.

Portage, MI30+ days ago

Remote

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Prepare comprehensive and clear SOX status reports that succinctly summarize scope, testing status, milestones and delivery, issues, and agreed action plans to be shared within the ARA team as well as to business stakeholders on a regular cadence.

Battle Creek, Michigan11 days ago

As part of this exciting transition, we are actively looking to expand our team with dedicated and compassionate professionals who are passionate about making a difference in the lives of our seniors, especially those with dementia. We are particularly seeking individuals with dementia caregiving experience, as we strive to provide the highest quality of specialized care to our residents with cognitive challenges.

Battle Creek, MI30+ days ago

Remote

Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display, and merchandising solutions for over 1,800 brands, both in-store and online. Reusable containers, pallets, dunnage, bulk systems, and metal racks improve the flow of products all along the supply chain to reduce costs, enhance profitability, and add sustainability.

New!

Kalamazoo, MI3 days ago

$135,600–$225,900 Per Year

Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. This role combines deep technical expertise in electrical system design-including PCBA, motor control, and vacuum pump systems-with strong leadership, mentorship, and cross-functional collaboration.

New!

Portage, Michigan3 days ago

$31.03–$31.03 Per Hour

The role will interface with production scheduling, procurement, and customer service to ensure an integrated approach to supply planning within the franchise and take the lead in responding to the demand requirements from the business and ensuring that there is supply plan in place to communicate what needs to be produced and purchased to the manufacturing and supply base within the franchise. * Support the creation of capacity plans based on the latest demand signal to identify where there are potential bottlenecks or risks to supply and to develop and recommend appropriate proposals to mitigate and to ensure that the plant or 3rd party can meet the future demand.

New!

Kalamazoo, MI3 days ago

Remote

Account Manager – Greater Chicago (REMOTE)Job Category : SalesRequisition Number : SRACC001556Posted: April 17, 2026Full-TimeRemoteLocationsShowing 1 locationIllinois 3713 West Main Street Kalamazoo, MI 46006, USAThe Senior Account Manager is responsible for protecting and growing assigned customer accounts through consultative, strategic selling and proactive business development. This role focuses on driving new, large-volume sales across Kalsec's product portfolio by navigating complex buying environments, influencing key decision-makers, and clearly demonstrating value through end-application presentations, technical demonstrations, and commercial negotiations.

kalamazoo, MI30+ days ago

Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we're leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products.

Battle Creek, MI10 days ago

Kalamazoo, MI30+ days ago

Full-time

Warner is a full-service corporate law firm with 220+ attorneys practicing in nine offices throughout Michigan: Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon. Advise clients regarding the tax implications of estate planning and the ability to minimize tax liabilities for clients through strategies like gift and estate tax planning.

New!

Kalamazoo, Michigan3 days ago

Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors.

Kalamazoo, MI30+ days ago

Part-time

Job Summary:The Product Change Management Leader leads end‑to‑end governance, evaluation, and execution of product‑related changes across Kalsec’s global product portfolio and all manufacturing locations, ensuring that every modification—whether driven by innovation, supply continuity, cost optimization, or regulatory shifts—is thoroughly evaluated, assessed for global risk, and supported by clear, timely decision‑making and disciplined implementation. Qualifications:RequiredBachelor’s degree with 5+ years related experience as an individual contributor and 3+ years of people/process managerial experience, or equivalent combination of education and experience in manufacturing, R&D, quality, regulatory, or supply chain roles.

New!

Kalamazoo, MI3 days ago

required* Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support* Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.* This position is located at The Kalamazoo Airport (AZO) - 5235 Portage Rd Rm 140, Portage, MI 49002.The seasonal window starts May 2026 and will end on or before October 31, 2026 and cannot exceed 180 days.

Kalamazoo, MI15 days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

New!

Kalamazoo, MI3 days ago

The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. THE COMPANY: Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations.

New!

Kalamazoo, MI3 days ago

CONDITIONS OF EMPLOYMENT: High school diploma or GED equivalent; Bachelor's degree in business or a related area preferred; 2 - 3 years of prior experience managing others in a wholesale/retail environment; A valid driver's license is a requirement of this position (MVR Report must be obtained by applicant and submitted for approval prior to hire date) and satisfactory MVR must be maintained; Successfully complete a pre-employment drug test; ASE Certification preferred, but not necessary at time of hire; Acknowledgement of and adherence to all Company policies and procedures as contained within the Fisher Auto Parts Employee and Driver's Handbooks, which will be provided at the time of hire; WORK SCHEDULE: Must be able to work a flexible schedule that would allow you to work an assortment of days, evenings and/or weekends (as needed) designed to provide quality service, while successfully growing the business with profitability and integrity. Familiar in the use of computerized systems and applications to include, electronic parts catalog, inventory control, time calculation, cash, invoicing and credit systems; Ability to write an effective work schedule that ensures appropriate store coverage to improve results and provide high levels of customer service; Ability to monitor all activity within the store and outside sales/delivery program, thus ensuring safe, effective and productive results while driving key business objectives including the reduction or elimination of at-fault accidents; Ability to manage time effectively; Working knowledge of automotive systems; Requirements.

New!

Kalamazoo, MI3 days ago

$22–$23 Per Hour

Required Education and Experience* High school diploma or equivalent* 1 - 3 years' experience in similar rolePreferred Education and Experience* Culinary school certificate or degree* Microsoft Office SuiteRequired Eligibility Qualifications* ServSafe Certification* Choke Safety Certification* Allergen Awareness Certification (MA) Work Environment This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives.

New!

Kalamazoo, MI3 days ago

The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the day-to-day operations of the store, and in the absence of the Store Manager, is responsible for directing the activities of all employees. Position Summary: Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures.

Kalamazoo, MI30+ days ago

Remote

We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. Follow our Sales Training and use communication skills to help residential customers with their home organizational needs.

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Senior Customer Service Jobs in Kalamazoo, MI

Senior Tax Manager Gables Search Group

Senior Tax Manager Welsh & Associates, Inc.

Tax Senior Welsh & Associates, Inc.

Customer Service Representative - CSR Fawley Overhead Door

Senior Customer Success Manager Level Data LLC

Customer Service Representative Circle K

ADO Field Trainer/Customer Service Representative Michigan Farm Bureau Family of Companies

Customer Service Representative - State Farm Agent Team Member Lance Greer - State Farm Agent

Customer Service Representative (Teller) UNITED BANK OF MICHIGAN GROUP

Sales and Customer Service Represent Naturescape

Customer Service Representative Circle K Stores

Customer Service Representative - State Farm Agent Team Member Chad Heeter - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Dan Simmons - State Farm Agent

Customer Service Representative Kyle Lott Agency - Farm Bureau

Customer Service Representative - State Farm Agent Team Member Jason McBride - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Tim Harvey - State Farm Agent

Customer Service Rep01295 Capital Ave Domino's Franchise

Sr Mgr/Team Lead, Drug Product Manufacturing Technology Pfizer

IT Senior Program Manager NTT DATA

Senior Food Supervisor Sodexo SA

Automotive Senior Technician Bridgestone Americas Inc

Retail Part Time Sr. Store Associate Office Depot

Senior Calibration Technician Applied Industrial Technologies Inc

Retail Part Time Sr. Store Associate The ODP Corp

Retail Part Time Sr. Store Associate The ODP Corporation

Care Manager - Senior Behavior Health Summit Pointe Job Board

Senior Design Engineer Re:Build Manufacturing

Sr. Commercial Loan Officer Horizon Bancorp

Tax Senior Gables Search Group

Business Professional - Senior Coordinator, Supply Planning - Skilled Jobs in USA, MI, Portage | Rose International Job Rose International

Senior Risk Analyst, Assurance & Risk Advisory (Internal Audit) - Remote - EST and CST preferred Stryker Corp

Med Tech for Senior Living Bridgeway Park Battle Creeek

Sr. IT ERP Functional Analyst (Remote Eligible) Menasha Packaging Co LLC

Senior Principal Electrical Engineer Stryker

Senior Coordinator, Supply Planning - Onsite Roth Staffing Companies

Sr. Account Manager - Greater Chicago (REMOTE) Kalsec

Senior Systems Engineer Re:Build Manufacturing, LLC

Med Tech for Senior Living Homestead Home Health

Trusts + Estates Senior Associate Warner Norcross & Judd LLP

Senior Process Technician Novolex

Sr. Manager, Product Change Management Kalsec, Inc.

Seasonal Customer Experience Representative - Kalamazoo Airport Enterprise Rent-A-Car

Seasonal Customer Experience Representative - Kalamazoo Airport Enterprise Holdings

Automotive Service Technician LaFontaine Mercedes-Benz Kalamazoo

Store Manager Fisher Auto Parts

Sous Chef NexDine

Assistant Store Manager J & H Family Stores

Sales Design Consultant Closets By Design W Michigan

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