417 Results for

Senior Customer Service Jobs in Kentwood, MI

Jobs

Grand Rapids, MI

$140,000–$165,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will bring both technical expertise and strategic insight, mentoring junior engineers and working closely with clients to deliver innovative, high-performance building solutions.

4 days ago

Dorr, MI

Remote

$73,450–$132,775

February 5, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

2 days ago

Grand Rapids, MI

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Serve as a key member of the executive leadership team by aligning quality strategies and initiatives with overall business objectives. .

Develop, monitor, and communicate key quality performance indicators (KPIs), metrics, and trends to leadership teams. .

11 days ago

Grand Rapids, MI

Full time

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19 days ago

Grand Rapids, MI

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11 days ago

Ionia, Michigan

Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

2 days ago

Grand Rapids, MI

$86,000–$129,000 / year

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Track, measure and report on important data that provide a comprehensive view of customer outcomes including customer happiness, solution adoption and long-term value.

Dematic is actively seeking multiple talented, passionate and strategic Senior Customer Success Managers in our Lifecyle Solutions & Services (LSS) organization.

13 days ago

Grand Rapids, MI

$86,000–$129,000 / year

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Track, measure and report on important data that provide a comprehensive view of customer outcomes including customer happiness, solution adoption and long-term value.

Dematic is actively seeking multiple talented, passionate and strategic Senior Customer Success Managers in our Lifecyle Solutions & Services (LSS) organization.

13 days ago

Grand Rapids, Michigan

Track, measure and report on important data that provide a comprehensive view of customer outcomes including customer happiness, solution adoption and long-term value. Dematic is actively seeking multiple talented, passionate and strategic Senior Customer Success Managers in our Lifecyle Solutions & Services (LSS) organization.

10 days ago

Grand Rapids, Michigan

The position also requires attention to inventory tracking and close communication on paint usage and trends with the account FTS Specialist, Technical Account Coordinator, and/or Account Manager. Tracks and communicates inventory levels with the FTS Specialist/Technical Account Manager and Sales representatives for effective stock management.

7 days ago

Kentwood, Michigan

p style="margin: 0px; padding: 0px; color: windowtext;">Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. .

Proficiency in using phones, POS system, Microsoft Office, and other computer systems. .

15 days ago

Grand Rapids, MI

$124,000–$335,000 / year

Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

30+ days ago

Grand Rapids, MI

$146,000–$200,000 / year

The PCS-FOS Senior Manager is responsible for providing exceptional client service and supervising the work products of other professionals on the client relationship team; developing new business and working with the business development and marketing team as opportunities move through the pursuit process; mentoring and developing the interpersonal and technical skills of the other client relationship team members; and responsibly managing the PCS-FOS practice through mitigating risk and managing the financial performance of their respective client portfolio.

Facilitates effective discovery meetings with clients; uses open ended questions to identify what their objectives are, what financial information they value for management/decision making and why, as well creating a map of their current internal finance and accounting structure; looks for root causes and does not take information at face value; understands the complexity that can lie behind data.

13 days ago

Kentwood, MI

p>The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

14 days ago

Grand Rapids, MI

$72,000–$184,440 / year

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

30+ days ago

$124,000–$280,000 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.

16 days ago

$77,000–$214,000 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

30+ days ago

Grand Rapids, MI

$124,000–$280,000 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

16 days ago

Grand Rapids, MI

$99,000–$232,000 / year

Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.

7 days ago

Grand Rapids, MI

$77,000–$202,000 / year

Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.

7 days ago

Grand Rapids, MI

$77,000–$202,000 / year

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.

30+ days ago

Grand Rapids, MI

$146,000–$200,000 / year

p>Job Summary:

The Core Tax Services Senior Manager is responsible for advising clients on the tax implications of their business objections, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex tax issues. In addition, the Core Tax Services Senior Manager will be critical member of the office / region leadership team and actively participate in the marketing, networking and business development within an area of expertise and specialization while maintaining client relationships and acting as the primary contact for complex questions.

14 days ago

Grand Rapids, MI

$91,000–$321,500 / year

Leading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.

30+ days ago

$135,000–$175,000 / year

li>Reviews and develops policies and procedures related to accounting, contracts, and pricing for the client initiatives to secure new business, including but not limited to participating in Business Development meetings, developing relationships with clients and networking activities. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.

14 days ago

Grand Rapids, MI

$77,000–$202,000 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You are expected to focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations and growing your personal brand and technical proficiency.

30+ days ago

Grand Rapids, MI

Remote

$31.75–$63.55 / hour

p>As a trusted advisor and escalation resource, the Senior Field Service Engineer ensures optimal instrument performance, regulatory compliance, and high levels of customer satisfaction while representing the organization at the highest technical level. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

2 days ago

Grand Rapids, MI

$84,000–$110,000 / year

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Manages projects by planning the tax process and the procedures to be performed with quality;

Answers preparer questions, and coordinates engagement from onset by communicating expectations and procedures with preparers;

Conducts detailed reviews on all returns and appropriate review notes for preparers; raises potential tax issues;

Meets internal deadlines to match the client expectations for timely delivery of service;

Identifies book-to-tax differences.

Identifies consulting opportunities to reduce client's tax liability;

Provides efficient and effective support for client consulting projects;

Gathers relevant information for controversy work, efficiently and effectively;

Documents all significant tax positions, clearly, correctly, and in accordance with Firm and office policies (by creating memorandums to the files - Tax issues Memos) and ensures that proper documentation is archived to GoFileRoom.

14 days ago

Grand Rapids, MI

$84,000–$110,000 / year

p>A Tax Senior, Private Client Services is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.

14 days ago

Kentwood, MI

14 days ago

Grand Rapids, MI

$95,000–$125,000 / year

li>Assists Partners with client proposals, which includes but is not limited to providing and negotiating equitable adjustment and termination claims as well as providing strategic pricing assistance, analyzes Requests for Proposals (RFPs), and prepares cost volumes.

Aids in firm development activities and other marketing initiatives including but not limited to attending trade shows, networking, developing internal and external practice development opportunities and identifying cross servicing opportunities.

7 days ago

Grand Rapids, Michigan

Your contributions in this role have a direct impact on both high-quality care and the effectiveness of the team around you; you'll be responsible for cleaning and disinfecting assigned work areas, removing medical waste, trash, and linens, and maintaining the appearance and condition of our floors, carpets, and upholstery. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

10 days ago

$113,800–$208,300 / year

p>The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

15 days ago

Grand Rapids, MI

$120,200–$145,000 / year

p>The Quality Managed Services Senior Consultant will Lead and contribute to end-to-end delivery for TrackWise, TrackWise Digital, and ComplianceWire platforms - including requirements gathering, solution design, system configuration, workflow development, and user acceptance testing.

Configure and administer quality management workflows including CAPA, deviation management, change control, audit management, complaint handling, and OOS/OOT investigations in TrackWise or TrackWise Digital.

7 days ago

$113,100–$208,300 / year

Your responsibilities will include:

Leveraging your own subject matter expertise as an economics and finance editor, as well as your overall business understanding and content skills when collaborating with Deloitte business leaders, internal and external thought leaders, economists, financial services research professionals, and publishing and marketing colleagues to strategize, develop, and execute research and insights stories on prioritized topics.
Serving as a storytelling strategist, advising on optimal ways to communicate the given insights-including determining the right content type(s) for the given insights, and leveraging multimedia or multimodal storytelling and communication skills to develop copy to suit the medium (reports, articles, infographics, videos, dashboards, etc.).

13 days ago

Grand Rapids, Michigan

li>Collect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care.

Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.

23 days ago

Grand Rapids, MI

p>Because our Healthcare Advisors are active members of leading healthcare associations and organizations, we are dedicated to understanding the day-to-day challenges of the industry and providing trustworthy advice and guidance that take the stress out of challenge and change.

We are seeking an experienced advisor to join our Southeast Michigan Healthcare practice, where you will use your unique skills, talents, values and expertise in taxation, accounting and consulting to achieve great things.

2 days ago

Grand Rapids, MI

$28–$38 / hour

With multiple office locations across the Lower Peninsula, we continue to grow while delivering high-end residential and commercial projects, including multi-million-dollar custom homes and commercial buildings.

We may share applicant information with service providers that help us run recruiting and hiring (for example, an applicant tracking system, interview scheduling, and—where permitted—background check, drug testing, credential verification, or similar providers).

18 days ago

Grand Rapids, MI

Remote

Full time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

30+ days ago

Grand Rapids, MI

$146,000–$200,000 / year

p>A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.

14 days ago

$120,200–$140,000 / year

Lead and contribute to end-to-end delivery for Generis CARA and associated regulatory technology platforms - including requirements gathering, solution design, system configuration, content template development, and user acceptance testing. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

10 days ago

Grand Rapids, MI

p>As a Customer Service Representative with more than a couple of years under your belt, you've probably seen plenty of help-wanted ads looking for a "rockstar Customer Service Rep" who can do the work of ten people and multitask in a fun, fast-paced environment. They promise opportunities that sound sketchy, businesses that like to "work hard, play hard," and have opportunities to "network in the industry," or offer "free" trips and salaries you know are based on impossible-to-meet commission sales.

30+ days ago

Grand Rapids, MI

This role combines clinical expertise and sales support to promote technology solutions, support product launches, and help surgeons and clinical teams successfully implement upper extremity technologies.

The representative partners closely with sales teams, surgeons, and hospital staff to ensure effective training, strong customer relationships, and consistent growth in technology utilization.

16 days ago

Grand Rapids, MI

Remote

$110,000–$132,000 / year

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).

30+ days ago

Grand Rapids, MI

p>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

2 days ago

Grand Rapids, MI

Remote

In partnership with specialists and internal experts, this role drives thought leadership and delivers innovative cybersecurity solutions powered by an ecosystem of people, products, and partners. Design and deliver comprehensive security solutions across technology and services, including: Leading new client discussions using industry and peer networks.

21 days ago

Greenville, Michigan

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Senior Helpers of Greater Grand Rapids is an independently owned and operated franchise of SH Franchising LLC servicing the western and northern suburbs of Grand Rapids, MI.

Record daily hours worked and daily services performed on the Weekly Time Sheet and Service Log, review with client, and submit the signed form weekly by the required deadline.

30+ days ago

Holland, MI

We are seeking a passionate, hands-on Senior Quality Engineer who thrives in fast-paced manufacturing environments and is energized by solving complex challenges, leading critical launches, and driving continuous improvement across the organization.

We're looking for someone who is highly energized, resourceful, analytical, and driven to make an impact - a leader who embraces challenges, thrives under pressure, and is passionate about building robust quality systems that support operational excellence.

22 days ago

Holland, MI

Well-developed written and verbal communication skills; presentation skills with demonstrated ability to successfully interact and influence members of the Executive Leadership Team, senior leadership as well as production-floor employees. Communications: Develop and lead organizational communication plan including setting expectations for effective information exchange in shift meetings, MBX, plant-wide quarterly and annual meetings.

30+ days ago

Grand Rapids, MI

strong>Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

1 day ago

This role serves as the primary subject matter expert for the platform, partnering with cross-functional stakeholders to ensure product data is accurate, complete, and delivered efficiently across all downstream channels. The ideal candidate brings deep technical knowledge of PIM systems, integration architecture, strong analytical skills, and the ability to translate complex business requirements into scalable system configurations.

30+ days ago

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Senior Customer Service Jobs in Kentwood, MI

Mechanical Engineer, Senior Management Jobot

Senior Transmission Line Engineer Leidos

Senior Manager of Quality Amphenol Borisch Technologies

Sr. CNC Operator - 2nd Shift - $500 Sign On Bonus! Amphenol Borisch Technologies

Strategic Sourcing Specialist Amphenol Borisch Technologies

Sr. Customer Assistance Representative - Ionia Enterprise Holdings

Senior Customer Success Manager Dematic Corp

Senior Customer Success Manager KION Group AG

Senior Customer Success Manager KION

Senior Field Technical Service Rep. (Grand Rapids, MI) NPAA

Customer Service Representative Community Choice Financial Family of Brands

Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLP

Tax Senior Manager, Private Client & Family Office Services BDO USA PC

Customer Service Representative TMX Finance Family of Companies

Managed Services - Controllership & Accounting - Senior Associate PricewaterhouseCoopers LLP

Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLP

Financial Services Tax - Real Estate Senior Associate PricewaterhouseCoopers LLP

Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLP

Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLP

Managed Services - Data Engineer - Senior Associate PricewaterhouseCoopers LLP

Managed Services - Data Quality Engineer - Senior Associate - PricewaterhouseCoopers LLP

Tax Senior Manager, Core Tax Services BDO USA PC

Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLP

Unanet Senior Manager, Industry Specialty Services BDO USA PC

Managed Services - Data Engineer (Databricks & Kafka) - Senior Associate PricewaterhouseCoopers LLP

Senior Field Service Engineer (Metro Detroit, Michigan) Abbott Laboratories

Tax Senior, Core Tax Services BDO USA PC

Tax Senior, Private Client Services BDO USA PC

Customer Service Representative Community Choice Financial Inc.

Senior, Industry Specialty Services BDO USA PC

Environmental Services Senior Corewell Health

Oracle Field Service Functional Senior Consultant Deloitte Touche Tohmatsu Ltd

TrackWise Managed Services Sr. Consultant Deloitte Touche Tohmatsu Ltd

Senior Editor, Economics & Financial Services Deloitte Touche Tohmatsu Ltd

Senior Patient Service Representative – Coverage Mary Free Bed Rehabilitation Hospital

Senior Manager - Healthcare CFO Services Team Rehmann LLC

Senior HVAC Service Technician Moore Mechanical

Senior Manager of Proposal Writing (US State & Local Health and Human Services) Maximus

Tax Senior Manager, Private Client Services BDO USA PC

Managed Services Sr. Consultant Deloitte Touche Tohmatsu Ltd

Customer Service Associate - DC Equity Lifestyle Properties Inc

Upper Extremities Clinical Sr Sales Rep Zimmer Biomet Holdings Inc

Senior Clinical Specialist - Pelvic Health- Grand Rapids, MI Medtronic Plc

Sr. Clinical Effectiveness Specialist - CardioVascular Surgery, Grand Rapids Medtronic Plc

Sr. Security Advisor | Remote, USA Optiv Security Inc

Senior Caregiver Senior Helpers of Greater Grand Rapids

Sr Quality Engineer Motus Integrated Technologies

Senior Operations Manager - Midwest Distribution Center (Shipping/receiving) MillerKnoll Inc

Senior Logistics Manager Ryder System

Senior Technical Analyst MillerKnoll Inc

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