1,258 Results for

Senior Customer Service Jobs in Malden, MA

Jobs

New!

Norwood, MA2 days ago

$45–$50 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles while providing top-tier customer service.

North Chelmsford, MA14 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Nashua, NH13 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

New!

Boston, MA3 days ago

$146,000–$200,000 Per Year

Significant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

New!

Boston, MA2 days ago

$150,000–$200,000 Per Year

With a wide range of services provided, they represent national, international, and foreign companies, local and regional institutions, public entities and municipalities, closely held businesses, regulated industries, educational institutions, and individuals & families. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Wakefield, MA4 days ago

$20–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Boston, MA16 days ago

Reporting directly to the CIO, this high-impact leadership role will be instrumental in shaping and executing our internal AI strategy and elevating business processes by designing innovative AI-driven solutions to increase productivity, reduce operational overhead, and unlock new value. The ideal candidate brings a strong background in hands-on engineering, technical depth, architectural judgement, business analysis, deep knowledge of emerging AI technologies and a proven ability to translate strategy into scalable, secure, and measurable services that are used across the company daily.

New!

Peabody, MA3 days ago

$40,000–$50,000 Per Year

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New!

Boston, MA2 days ago

$180,000–$250,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a Boston-based law firm with a distinguished Banking & Finance practice representing financial institutions, corporate clients, and public entities on complex commercial and finance matters.

Bedford, MA8 days ago

$90,220–$170,000 Per Year

The Air Force Program Execution Office for PEO Electronic Systems (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Command and Control portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. Serve as a representative of the program office to international customers, including the partner nation Ministry of Defense (MOD), Office of Defense Cooperation (ODC), and Air Force stakeholders, and respond to programmatic questions related to acquisition, cost, schedule, and performance.

Concord, MA7 days ago

$115,000–$135,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

Lynnfield, MA30+ days ago

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. Cross-Functional Collaboration: Work closely with electrical, software, controls, manufacturing, and quality engineering teams to ensure seamless integration and product success.  .

Boston, MA9 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Boston, MA18 days ago

$30–$50

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

Boston, MA14 days ago

Remote

$110,000–$140,000 Per Year

This is a highly visible role for a strategic marketer who enjoys connecting the dots, influencing stakeholders, and turning complex offerings into clear, compelling value for customers. Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.

New!

Boston, MA3 days ago

$124,000–$212,000

A strong understanding of programmatic advertising is a plus, as this role will be responsible for key clients, developing forward-thinking, data-driven media strategies that seamlessly integrate programmatic direct and epocrates' custom digital advertising solutions. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

New!

Littleton, MA4 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

New!

Bedford, MA1 day ago

$84,137–$115,000 Per Year

The Air Force Program Execution Office for PEO Digital (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Digital portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. Possess comprehensive knowledge of principles, policies, and practices of systems acquisition defined in DoDI 5000.02 and 5000.75, including an understanding of roles and relationships within the DoD and the Air Force.

New!

Boston, MA4 days ago

$25–$35

New!

Boston, MA4 days ago

$50,000–$80,000

Nashua, NH10 days ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Bedford, MA14 days ago

$96,757–$120,000 Per Year

The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise, including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. EPASS support is required to execute the major GNS programs in support of the C2ISR Division, to include AF DCGS Network Infrastructure Transformation (NIT), Extended Tether Program (ETP), and Global Command and Control System – Air Force Infrastructure (GCCS-AF (I)).

Andover, MA26 days ago

$55,000–$55,000 Per Year
Full-time
Employee

Join a high-performing recruiting team at FootBridge, where you'll match top-tier talent with leading clients across industrial, engineering, and construction sectors nationwide. This senior recruiter role offers significant earning potential and clear paths for growth in a fast-paced, performance-driven environment.

New!

Wilmington, MA2 days ago

$91,500–$170,500 Per Year

With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Direct front-end support to users, first level support for desktop and server related items such as application issues and other IT related issues to include application, voice (phone) and data access issues.

New!

Boston, MA3 days ago

$146,000–$200,000 Per Year

The Core Tax Services (“CTS”) Senior Manager – ASC740 is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex corporate tax and ASC 740 tax issues. Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.

New!

Boston, MA3 days ago

$99,750–$262,500 Per Year

A Tax Senior Manager, State and Local Tax - Sales & Use Tax is responsible for advising clients of the sales & use tax implications relating to their business objectives, recommending alternate courses of action, as well as identifying different methods of complying with sales & use tax statutes and regulations. In this role, the SALT Sales & Use Tax Senior Manager will be charged with marketing, networking and business development within his/her area of experience and specialization and recognizing potential changes in sales & use tax policy and applying new policies to tax compliance.

New!

Bedford, MA4 days ago

$96,757–$140,000 Per Year

The Aerospace Management Systems Division develops, delivers, and sustains air traffic management, CNS/ATM avionics expertise, and weather sensing and forecasting capabilities enabling military, civil, allied, and foreign military sales customers to achieve their mission. Support management functions and processes using analytical methods to gather, analyze, and evaluate information related to organizational structures, resource requirements, manning, human resources, and DoD and Air Force program and project analysis.

Nashua, NH12 days ago

$70,000–$80,000 Per Year

Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms. You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).

Bedford, MA8 days ago

$90,220–$160,000 Per Year

In this Advisory and Assistance Services (A&AS) role, you will provide expert-level support to Department of Defense (DoD) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle. DCS is recruiting for a Senior General/Interdisciplinary Engineer, in support of the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB).

Quincy, MA11 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Boston, MA19 days ago

This leader serves as the senior clinical authority for NAM education, ensuring programs meet the needs of practicing clinicians while supporting business priorities, product adoption, and long term customer trust. • Oversee planning and execution of clinical educational events (e.g., courses, workshops, symposia, webinars), ensuring end-to-end operational excellence (logistics, faculty coordination, attendee experience) and alignment to learning objectives.

New!

BRAINTREE, MA1 day ago

$17.98–$32.12 Per Hour

Administrative Duties: Responsible for routine and basic front and back-office duties, to include answering phones, scheduling, and confirming appointments, preparing schedules, data entry (including referral contracts, post appointment information), prefill, document retrieval, filing, performing data entry, and assisting in the examination process of patients under the direction of a physician or other licensed provider. Direct individual patient care activities and coordination including interviewing patients, measuring vital signs and records information on patient's charts, drawing and collecting blood samples from patients, preparing specimens for laboratory analysis/ complete lab requisitions, and conducting a variety of diagnostic tests.

Boston, MA30 days ago

Remote

$157,675–$265,000 Per Year

We’re seeking a talented Senior Security Engineer with hands-on experience deploying, managing, leading and performing Threat Models In this role, you’ll work alongside technical product managers and engineers across the company to maintain Samsara’s security and de-risk software security concerns to better protect our customers. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

Boston, MA30 days ago

Remote

You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

New!

Boston, MA1 day ago

The externally managed private credit portfolio has investments across a very wide range of styles and strategies, across investment grade, higher yielding and other opportunistic investments including, but not limited to, asset backed, direct lending, distressed, special situations strategies. This is a mid to senior level role, working closely with VP, Private Alternative Investments and collaborating with colleagues, including other mid to senior level Investments staff, especially with Fixed Income, Asset Allocation, and Investment Operations.

Boston, MA17 days ago

Remote

$127,219–$190,828 Per Year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

Boston, MA16 days ago

Reporting to the Assistant General Counsel, Corporate Transactions, this Senior Counsel role supports the Company’s Investments group by providing end-to-end strategic guidance and legal support for a wide range of investment transactions. Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners.

Boston, MA30 days ago

Develop AI-powered products and agents that drive revenue pipeline and improve GTM operational efficiency - whether thats enhancing lead scoring models, automating content generation and multi-step GTM workflows, enriching data, or building smarter seller-facing tools. • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

Boston, MA30 days ago

Remote

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

Boston, MA15 days ago

Win-Team Leadership: Coordinate cross-functional teams of internal specialists to lead high-stakes Proof of Concepts (PoCs) and deliver authoritative responses to complex RFI/RFP technical requirements. • Executive Technical Consultation: Partner with C-level stakeholders and Enterprise Architects to articulate the ROI of an "API-First" strategy, focusing on security, scalability, and the productization of data.

New!

Boston, MA2 days ago

$146,000–$200,000 Per Year

The Digital Assets Tax Senior Manager assists in providing tax compliance & consulting services to the following clients: Lab companies doing protocol launches NFT creators, stablecoins, infrastructure companies that do mining and staking, exchanges, fintech companies, and corporations now engaging with crypto/blockchain solutions. In addition, the Digital Assets Tax Senior Manager is a critical member of the office / region leadership team and actively participates in the marketing, networking and business development within an area of expertise and specialization while maintaining client relationships and acting as the primary contact for complex questions.

New!

Needham, MA1 day ago

$86,300–$165,800 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.

New!

Andover, MA5 days ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Boston, MA29 days ago

Senior Directors will work with other senior project team members to develop the approach to projects, or parts of large projects, and are responsible for anticipating, identifying and resolving issues and keeping the senior project team members informed of progress. We provide critical insight and advisory support in the context of strategic decision-making, financial and operational restructuring, due diligence, transaction advisory, merger integration, business carve-outs and performance improvement.

Boston, MA29 days ago

Hands on Finance and Accounting Delivery: Execute complex projects for our CFO clients that leverage data enablement to deliver bespoke solutions in functional areas that include, but not limited to, technical accounting, accounting close & reporting, billing & collections, A/P management and FP&A reporting and planning. Background in delivering ERP and EPM Solutions with a Finance & Accounting led approach: The candidate will have functional knowledge and understanding of the data structure for one or more ERP and EPM solutions and ability to leverage ERP and EPM data sets to drive data-drive insights.

Sharon, MA8 days ago

$19.75–$19.75

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries.

New!

Boston, MAToday

Primary Focus: We are seeking qualified individuals to join our Corporate Finance Healthcare Team, including individuals with experience in: Turnaround and Restructuring Operational Performance Improvement, such as revenue cycle, supply chain, labor management and clinical operations Finance Excellence, including finance processes, system effectiveness and FP&A Merger Integration Operational Diligence Responsibilities: Contribute to the day-to-day activities of BRG Corporate Finance client service teams executing on business improvement initiatives for our Health Care clients. Utilize business, finance, accounting, and analytical skills to prepare and execute transactions using financial modeling and analysis, financial and operational process optimization, data management, analytics and visualization, business plan assessments, financial technology enablement, transaction support, and finance transformation.

New!

Boston, MAToday

$80,000–$135,000 Per Year

Position Title: Senior Associate - Corporate Finance - Turnaround & Restructuring Location: Boston, MA Position Type: Full time Requisition ID: JR100105 Description: We do Consulting Differently The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. The ideal candidate will have skills in the following areas: Three-statement financial modeling, including scenario planning Financial planning & analysis 13-week cash flow modeling Chapter 11 process Transactions, including sale of assets or businesses Responsibilities Support the day-to-day activities of BRG Corporate Finance – Turnaround & Restructuring client service teams on engagements.

New!

Boston, MAToday

$80,000–$135,000 Per Year

Position Title: Senior Financial Analyst Location: Boston, MA Position Type: Full time Requisition ID: JR100086 Description: We do Consulting Differently The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. The ideal candidate will have skills in the following areas: Three-statement financial modeling, including scenario planning Financial planning & analysis 13-week cash flow modeling Chapter 11 process Transactions, including sale of assets or businesses This position offers advancement opportunities within a rapidly growing, dynamic and fast-paced consulting firm in an entrepreneurial environment.

Boston, MA15 days ago

This role focuses on building and operating scalable, high-quality data infrastructure that powers agentic AI systems, including LLM-based agents, multi-agent workflows, and tool-using AI systems. • Architect and build scalable, secure, and observable data infrastructure to power LLM-based agents, multi-agent systems, and tool-using AI workflows.

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Senior Customer Service Jobs in Malden, MA

Jobs

Sr. Automotive Service TechnicianJobot

Customer Service RepresentativeHajoca Corporation

Senior Manager, Service DeliveryTTEC

Tax Senior Manager, Core Tax Servicesbdo consulting

Senior Trusts and Estates AssociateJobot

Customer Service RepresentativeVaco LLC

Senior Director, IT - AI Innovation and ServicesElastic

Medicare Sales and Customer Services ManagerBrooksby Village by Erickson Senior Living

Senior Attorney, Commercial BankingJobot

FMS Program Manager, Senior - SecretDCS Corporation

Tax SeniorKforce Inc.

Senior Mechanical EngineerSymbotic

Customer Service RepresentativeBeacon Hill Staffing Group

Senior Refrigeration Service Technician - Commercial & IndustrialCoolSys

Senior Marketing Manager - RemoteCorpay

Senior Market Leader, Strategic Accounts - epocratesAthenahealth

Customer Service RepresentativeFranklin Professionals

Logistics Manager, Senior - TSDCS Corporation

Senior Billing SpecialistVaco LLC

Senior Sales Executive - Accounting & FinanceVaco LLC

Senior Sales ManagerTTEC

Test Manager, Senior - TSDCS Corporation

Sr. RecruiterFootBridge

Senior Specialist, System Administration - Secret Security Clearance : Sign-on bonus ($20K max)L3Harris Technologies

Tax Senior Manager, ASC740bdo consulting

Tax Senior Manager, State and Local Tax - Sales & Use Taxbdo consulting

Executive Business Process Specialist, Senior - SecretDCS Corporation

Senior AV EngineerTTEC

General/Interdisciplinary Engineer, Senior - SecretDCS Corporation

Office & Csr ManagerTrust 1 Services

Senior Director, Clinical Education and EventsDentsply Sirona

Senior Medical Assistant - Braintree, MAOptum

Senior Security Engineer - Threat ModelingSamsara

Senior Software Engineer - Route ExecutionSamsara

Senior Director - External Investment Management – Private CreditFM

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteAgios Pharmaceuticals

Senior Counsel InvestmentsFM

Senior Software Engineer, GrowthSamsara

Senior Mobile Software Engineer - BLE / ConnectivitySamsara

Senior Presales Solutions Engineer - API ManagementBoomi

Tax Senior Manager, Digital Assetsbdo consulting

Sr. Product Developer - OutdoorSharkNinja

Customer Service Representative- Andover, MANesco Resource

Senior Director, Power, Renewables & Energy TransitionFti Consulting

Senior Director, Finance Technology & Data EnablementFti Consulting

Part Time Sr. Shift Supervisor in CostcoCDS (Club Demonstration Services)

Senior Managing Consultant - Corporate Finance - HealthcareBerkeley Research Group, LLC

Senior Associate - Corporate Finance - Turnaround & RestructuringBerkeley Research Group, LLC

Senior Financial AnalystBerkeley Research Group, LLC

Senior Data Engineer - Agentic AI EngineeringBoomi

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