484 Results for

Senior Customer Service Jobs in Matthews, NC

Jobs

Charlotte, NC8 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

New!

Charlotte, NC4 days ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Charlotte, NC4 days ago

$85,000–$105,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our team works closely with high-net-worth individuals and business owners, providing tailored tax planning, compliance, and advisory services.

New!

Charlotte, NC4 days ago

Remote

$100,000–$110,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Location: Remote with occasional travel to trade shows/conferences (must be in NC, Florida, Illinois, Indiana, South Carolina, Ohio, Rhode Island, Missouri, Colorado, or Virginia).

New!

Charlotte, NCToday

$24.05–$28.55 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

New!

Charlotte, NC3 days ago

Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.

Charlotte, NC7 days ago

$83,000–$83,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Matthews, NC4 days ago

Remote

$75–$95 Per Hour

This consultant will work closely with engineering, analytics, and AI-focused stakeholders to enhance and optimize existing machine learning models focused on sentiment analysis, natural language processing, and large-scale data interpretation within a cloud-native GCP environment. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Charlotte, NY7 days ago

$100,000–$150,000

New!

Charlotte, NC5 days ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Charlotte, NC10 days ago

Remote

$50,000–$60,000 Per Year
Full-time
Employee

In this role, you will support members who have requested information about their benefit options by scheduling brief virtual appointments and guiding them through a simple, user-friendly online process. You will manage a mix of inbound and outbound communication, respond to member inquiries, update account details, and assist with completing straightforward digital forms.

Fort Mill, SC7 days ago

$45–$55

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Charlotte, NC7 days ago

$60,000–$100,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Charlotte, NC13 days ago

Senior Engineering Project Manager is responsible for:Strategic Leadership: Provide vision and direction for project staff while assuming full accountability for budget compliance, schedule adherence, and the quality of all technical deliverables. Large-Cap Management: Lead mid-to-large capital power projects, specifically Combined Cycle Power Plants, with a Total Installed Cost (TIC) of $100MM+.

New!

Charlotte, NC6 days ago

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The IT Support Specialist SR play a vital role in supporting the IT Field Infrastructure and Projects Manager by assisting with onsite technology deployments, hardware relocations, asset inventory, and routine troubleshooting for associates throughout First Horizon Bank.

New!

Charlotte, NC1 day ago

Use a selection of sales techniques to identify, counter and resolve objections and uses a range of influencing skills to achieve closure of the deal and achieve personal targets, whilst knowing when to compromise to gain the most equitable solution without damaging future relationships. Manage, track and close complex or large sales that may cover multiple products/services within agreed timescales, using judgment to know when to influence key decision makers to achieve timely closure of deals.

Fort Mill, SC22 days ago

$17.75–$23.72 Per Hour

Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. Position Responsibilities: Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups.

New!

Fort Mill, SC3 days ago

$17.75–$23.72 Per Hour

Charlotte, NC7 days ago

$70,000–$80,000 Per Year

Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms. You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).

New!

Gastonia, NC2 days ago

Understanding of company’s intent to be the first choice of customers, needs of the business, and the related Customer Care Operations need to deliver on that intent. Basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).

Fort Mill, SC22 days ago

$130,315–$179,183.40 Per Year

Position Responsibilities: Manage Sales commission programs/processes as well as the development of ongoing and new plans as required for a subset of Sunbelt's outside sales force (current scope ~2,000 sales reps and 40 distinct plans). Manager, Commission Programs will balance management of Sunbelt's extensive scope of commission programs and plans with strategic direction to advance and modify sales strategy through plan architecture.

Charlotte, NC8 days ago

$58–$62

Summary: The client is looking for a Senior AI Engineer to lead IVR and Conversational AI initiatives, designing scalable LLM and NLP solutions for high-volume customer interactions. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

Concord, NC7 days ago

Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States.

Charlotte, NC14 days ago

products, technology, legal, compliance, marketing, training, field implementation, etc.) and vendors, participate in the execution of projects aimed at developing investment products, ensuring compliance, enhancing the quality of the performance data, and improving the front-end experience. As a Senior Analyst on the Investment Performance team, you will serve a critical function in advancing initiatives within the broker dealers Advice & Wealth Management (AWM) segment, specifically those related to investment performance reporting.

New!

Gastonia, NC2 days ago

$20–$22 Per Hour

You'll also play a key role in helping customers navigate difficult situations, including credit challenges, all while using your communication skills and attention to detail to deliver a positive experience. This role is the frontline connection between our company and the customers we serve- answering questions, resolving issues, and providing guidance on billing, payments, service requests, and more.

Charlotte, NC14 days ago

Additionally, you will collaborate with business partners to research and resolve issues accurately and promptly and work closely with Compliance and Risk teams to monitor guidelines, regulatory policies, procedures, and trade corrections. • Respond to advisors or internal business partners related to, but not limited to, cash available, buying power, option calculations, margin day trading, trade through violations and disbursement approvals.

Charlotte, NC8 days ago

Lead or contribute to end-to-end analysis tasks like scoping, estimation, planning, work allocation, resource management, progress tracking, status reporting, UAT support, and production deployment. Nuveen Operational Technology Team seeks an experienced professional with expertise in Investment Performance and GIPS measurement and reporting using Eagle STAR and Eagle Performance module.

Charlotte, NC7 days ago

$100,000–$120,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Charlotte, NC14 days ago

$88.70–$95.89 Per Hour

Bachelor's degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician's license). 5+ years of Electrical Project Management for large scale, complex IT/Telecommunications Infrastructure projects, including Data Centers installations.

Charlotte, NC14 days ago

The Retirement Plans Sales Specialist is an internal sales support position whose primary responsibility is to use their technical retirement plan expertise to help advisors with sales strategies, plan selection, rules/regulations and appropriate solutions via consultative inbound calls to drive sales. • Ensure a high level of advisor satisfaction by responding to inbound calls and emails from advisors to provide technical expertise on sales strategies, rules/regulations, and solutions to drive retirement plan sales.

Charlotte, NC9 days ago

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The role partners with Origination Officers, Relationship Managers, credit, legal, and operations to deliver efficient, market-competitive outcomes for our clients across corporate, middle market, sponsor-backed, and specialty segments.

Charlotte, NC8 days ago

This role oversees payroll processing functions, supervises daily workflows, and partners with internal and external stakeholders to resolve tax issues, drive process improvements, and maintain compliance. The Senior Payroll Tax Compliance Specialist supports the Client Payroll Operations team by ensuring accurate payroll tax setup, timely tax filings, and compliance with all regulatory requirements.

Fort Mill, SC14 days ago

$85,680–$117,810 Per Year

Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind, or excessive temperatures and/or night and weekend work. * Act as the lead auditor in the performance of designated audits, related assignments special projects of varying complexity and business focus as directed by Internal Audit Function leadership.

New!

Charlotte, NY1 day ago

$180,000–$240,000
Full-time
Employee

This position is responsible for understanding how today’s customers and members engage across physical retail, ecommerce, CRM-driven engagement, and in-store activation—and who can integrate those elements into a single, coherent operating system. The VP & General Manager of Scouting America Outfitters serves as the day-to-day execution leader —owning operational performance, systems delivery, inventory discipline, and cross-functional coordination.

Charlotte, NC7 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Pay Range: Up to $150,000 per year (based on Technician skill levels, OEM automotive certifications, and job performance) - Top Producers average 70+ hours per week!

Monroe, NC7 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.

Fort Mill, SC7 days ago

$115,000–$110,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

Charlotte, NC7 days ago

$115,000–$130,000

Charlotte, NC7 days ago

$125,000–$150,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role is primarily compliance-focused and requires strong technical expertise, attention to detail, and the ability to manage complex filings while mentoring staff and maintaining client relationships.

Fort Mill, SC7 days ago

$115,000–$110,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. The Accounting Manager will play a key leadership role overseeing accounting operations, financial reporting, and internal controls across general and administrative functions and contract accounting.

New!

Charlotte, NC4 days ago

$80,000–$90,000

Identifies training needs of staff and facilitates delivery of a regular training program to ensure that HVAC technicians are properly trained on the latest service techniques and safety procedures for equipment and general working conditions. Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues.

New!

Charlotte, NC2 days ago

Remote

As the Consumer Engagement Manager, you will create & communicate incentive plans for the sales associates & leaders, manage the incentive budget, lead huddles to drive excitement & reiterate contests & important topics of focus, and engage with the employees heavily in chat. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Concord, NC7 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.

Huntersville, NC7 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.

Charlotte, NC10 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.

Charlotte, NC10 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.

New!

Charlotte, NC6 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.

Concord, NC12 days ago

In this vital role at Hendrick Chrysler Dodge Jeep Ram FIAT, your expertise as a Diesel Technician will keep customer vehicles, trucks, and commercial fleet vehicles operating smoothly, supporting our operational excellence! Candidates should possess diesel repair expertise across various systems including transmissions, hydraulics, suspension, HVAC, air brakes, electrical systems, and tire service to be successful in this role.

New!

Monroe, NC1 day ago

$65,000–$120,000

Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. · Conduct in-home sales presentations to educate customers while developing customized security and automated alarm systems based on their needs.

Charlotte, NC30+ days ago

Full-time
Employee

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers. Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.

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Senior Customer Service Jobs in Matthews, NC

Jobs

Senior Manager, Service DeliveryTTEC

Senior Project Manager - Data Center ConstructionJobot

Tax SeniorJobot

Senior Account Executive (SaaS)Jobot

Sr. Equipment Rental SpecialistSunbelt Rentals

Customer Service Representative – Financial ServicesTTEC

Senior AccountantVaco LLC

Senior AI/ML Engineer (GCP / Sentiment Analysis)Jobot

Senior Accountant Financial ReportingVaco LLC

Senior Sales ManagerTTEC

Customer Service Representative - RemoteSpade Recruiting

Sr. IT AnalystVaco LLC

Sr. Tax PreparerVaco LLC

Senior Engineering Project ManagerSystem One

IT Support Specialist Sr.First Horizon Bank

Vice President, Senior Sales ManagerHsbc Private Bank

Bilingual (English & Quebec French) - Customer Service RepresentativeSunbelt Rentals

Customer Service Representative (Onsite - EN/ESP Bilingual Preferred) (Evergreen)Sunbelt Rentals

Senior AV EngineerTTEC

Customer Service Representative IIAxelon Services Corporation

Sr. Manager, Commission ProgramsSunbelt Rentals

Senior AI Engineer - BilingualKforce Inc.

PT Senior Sales Associate Store 4210Music & Arts

Senior Analyst, Investment PerformanceAmeriprise

Customer Service Representative IIIndotronix International Corporation

Senior Margin ProfessionalAmeriprise

Senior BA/BSA (Hybrid)Axelon Services Corporation

Senior- Transaction AdvisoryVaco LLC

Sr. Project Manager - Data Center ConstructionNesco Resource

Senior National Retirement Plan ConsultantAmeriprise

Syndications Portfolio Manager SeniorFirst Horizon Bank

Sr Payroll Tax Compliance SpecialistAxelon Services Corporation

Sr Internal AuditorSunbelt Rentals

Vice President and General Manager, Scouting America OutfittersScouting America

Honda Service Technician (Line Tech)Hendrick Automotive Group

Service TechnicianHendrick Automotive Group

Accounting Manager - Advisory RevenueVaco LLC

Advisory Revenue Accounting ManagerVaco LLC

Tax ManagerVaco LLC

Accounting Manager - Corporate AccountingVaco LLC

HVAC/R Branch Manager Light CommercialCoolSys

Temporary Consumer Engagement Manager - RemoteTTEC

Chrysler Pre-Owned/Used Car TechnicianHendrick Automotive Group

Technician, AutomotiveHendrick Automotive Group

Automotive TechnicianHendrick Automotive Group

Automotive Technician - Sign-on bonuses and relocation assistance available for well-qualified, experienced techniciansHendrick Automotive Group

TechnicianHendrick Automotive Group

Diesel Technician (Chrysler Dodge)Hendrick Automotive Group

Outside Sales Rep- Paid Weekly- Paid TrainingSafe Haven Security

Senior Account Sales Representative (Bilingual Spanish)Charter Communications

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