4,928 Results for

Senior Customer Service Jobs in Medford, MA

Jobs

Norwood, MA

$45–$50 / hour

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4 days ago

Boston, MA

$148,000–$222,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond.

7 days ago

Boston, MA

$148,000–$222,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.

7 days ago

Boston, MA

$148,000–$222,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. As a Senior Engineer, you’ll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward.

7 days ago

Boston, MA

Remote

$93,600–$159,328 / year

Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.

7 days ago

Boston, MA

$146,000–$200,000 / year

Significant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

7 days ago

Boston, MA

$30–$50

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

4 days ago

Roxbury Crossing, MA

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. Cross-Functional Collaboration: Work closely with electrical, software, controls, manufacturing, and quality engineering teams to ensure seamless integration and product success.  .

30+ days ago

Waltham, MA

Remote

$60,000–$70,000 / year

Client is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).

5 days ago

Waltham, MA

$150,000–$180,000

Summary: The Senior Tax Manager is an important leadership role responsible for overseeing the preparation and review of complex tax returns for partnerships (with a focus on real estate), S-corporations, individuals, and trusts. You will guide operational excellence, help grow the tax practice, mentor the tax team, and provide strategic solutions to deliver quality client service.

5 days ago

Boston, MA

$25–$35

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

4 days ago

Concord, MA

$115,000–$135,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

5 days ago

Pembroke, MA

$90,000–$127,500

13 days ago

Boston, MA

$50,000–$80,000

4 days ago

Boston, MA

$71,000–$121,000

We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

1 day ago

Burlington, MA

$105,000–$160,000

Create, oversee, and maintain detailed process SOP documentation, including work instructions, process flow diagrams, and technical reports, using tools like Microsoft Office Suite and ERP systems (e.g., Oracle). We deliver high-performance products that meet the rigorous demands of quality, durability, and precision required for next-generation turbine engines while helping reduce greenhouse gas emissions.

4 days ago

Boston, MA

Remote

$99,153.60–$158,631.20

Perform advanced Epic builds, configurations, customizations, and modifications including security changes, order sets, templates, scheduling logic, provider setup, and integrated workflows. Serves as a senior Epic application subject matter expert responsible for the design, build, testing, implementation, integration, and ongoing support of Epic applications and related operational processes.

1 day ago

Boston, MA

$156,000–$234,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust.

7 days ago

Boston, MA

Strong hands-on knowledge of LAN/WAN protocols and technologies including Carrier Ethernet, T1, DS3, optical, DWDM, NTP, Spanning Tree, VLAN's, 802.1q, VFR, LFA, SMTP, SNMP v1-v3, OSPF, BGP, MPLS, VPLS, Ethernet, TCP/IP, SSL, SSH, SIP, H.323, QoS, Multicast, Anycast, 802.1x, Radius, NAC, DHCP, DNS, F5 Wide-IP, VRRP, HSRP, GLBP, PBR, VPC, LACP, SGT, SGACL, SXP, VxLAN, OTP, LISP, SPAN, WCCP, PfR, IPSLA, iWAN, VPN, IPSec, Wi-Fi 6, 6E, 7. Proven experience and success with planning, installing and managing networks including LAN, MAN, WAN, Optical Networking, DWDM, Wi-Fi, Silverpeak SDWAN or Riverbed WAN Optimizers, F5 Load Balancers, F5 GTM Global Traffic Manager, Cisco Catalyst Center, and security (firewalls, VPN, DMZ, IDS/IPS, WebProxy, content filter, FireEye, NAC and Cisco TrustSec) infrastructure.

12 days ago

Bedford, MA

$60,467–$100,000 / year

The Air Force Program Execution Office for PEO Electronic Systems (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Command and Control portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. Serve as a representative of the program office to international customers, including the partner nation Ministry of Defense (MOD), Office of Defense Cooperation (ODC), and Air Force stakeholders, and respond to programmatic questions related to acquisition, cost, schedule, and performance.

4 days ago

Newton, MA

$130,000–$150,000 / year

The Senior Structural Engineer will play a crucial role in overseeing various projects as project manager; the technical mentorship of local staff; supporting business development efforts; delivering consistent technical quality, successful project delivery, and client satisfaction. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.

4 days ago

Newton, MA

$150,000–$175,000 / year

To fuel our ability to grow and focus on strategic investments, The LiRo Group joined Global Infrastructure Solutions, Inc., an employee owned, global family of companies that deliver value in the built and social environment for our clients and the communities we serve. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

3 days ago

Woburn, MA

$20–$23

This role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. ● Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.

4 days ago

Bedford, MA

$90,220–$170,000 / year

Conduct systems architectural analyses to include system design/design feasibility and state-of-the-art assessment to Produce architectures, document planned and existing systems, determine deficiencies, develop alternatives, recommend solutions, and support development of a plan to implement the chosen solution per acquisition and sustainment system engineering processes. Analysis of Alternatives (AoA), Systems Engineering Plan (SEP)…), systems review and analysis with written reporting, briefing, and artifact development as required for all of the technical specialty areas defined in this section; and the planning and execution of all necessary technical reviews, assessments, and interchange meetings (e.g.

4 days ago

Bedford, MA

$96,757–$120,000 / year

The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise, including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. EPASS support is required to execute the major GNS programs in support of the C2ISR Division, to include AF DCGS Network Infrastructure Transformation (NIT), Extended Tether Program (ETP), and Global Command and Control System – Air Force Infrastructure (GCCS-AF (I)).

1 day ago

Framingham, MA

$92,300–$166,850

Clients requiring subject matter expertise consulting could include private equity, infrastructure and hedge funds, investment and commercial banks, private developers, legal and financial advisors, original equipment manufacturers, DOE, and EIA, among others. Our services include engineering, planning, project management, construction management, and commissioning for electric power substations and transmission and distribution lines; protection and controls design; and electrification programs.

4 days ago

Waltham, MA

The new hirewill be responsible for leading and managing a team of tax professionals, preparing and reviewing complex federal, state, and local tax returns for individuals, businesses, and organizations. Provide tax planning and advisory services to clients, including reviewing and analyzing financial statements, accounting records, and relevant documentation.

12 days ago

Boston, MA

$216,000–$324,000 / year

As a Senior Lead Software Engineer on Amplify, you will: Independently own and drive high-impact objectives that span multiple Amplify teams and align with company priorities, defining the technical roadmap that ensures our internal applications, APIs, data and event pipelines, and AI-powered workflows can scale with Klaviyo and continue delivering measurable business outcomes. Independently lead the end-to-end lifecycle of large, multi-team initiatives with clear technical direction, architectural leadership, and active workstream curation, from discovery and design through implementation, rollout, and long-term ownership of complex programs that span internal customers across the company.

7 days ago

Arlington, MA

$21–$24.25

Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. 4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being.

1 day ago

Bedford, MA

$84,137–$120,000 / year

The selected candidate will provide acquisition logistics and sustainment support throughout the system lifecycle, assisting program leadership in developing and executing logistics strategies that ensure operational readiness, mission effectiveness, and long-term sustainment of critical airborne command and control capabilities. The Air Force Program Executive Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) manages the modernization, development, testing, production, fielding, and sustainment of over 200 programs supporting the United States Air Force and allied partners worldwide.

4 days ago

Bedford, MA

$90,220–$130,000 / year

Support configuration control by processing, tracking, and recommending dispositions for change notices, ecps, deviation/waiver requests, service bulletins, deficiency reports, Airworthiness Directive Notes, and qcps. Provide integrated logistics support, including provisioning, source coding, maintenance data collection, configuration management data, QDR analysis, and identifying alternate sources of supply for DMS/MS issues.

5 days ago

Boston, MA

$65–$75

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. You will work closely with the technical lead, business development, client services and UX design teams to build intuitive and functional user interfaces.

13 days ago

Boston, MA

$216,000–$324,000 / year

You’ll own architecture and execution for complex, distributed backend systems; guide other engineers through design and implementation; and partner closely with product, machine learning, and data science to turn AI ideas into reliable, scalable production capabilities. You’ve built and shipped generative or agentic AI applications (e.g., LLM‑backed flows, tool‑using agents, retrieval‑augmented systems) and are comfortable with prompt design, few‑shot approaches, fine‑tuning, and evaluation.

7 days ago

Boston, MA

Remote

$136,000–$204,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This role sits at the intersection of Platform Integrity & Protection area (PAA) and the Accounts teams, partnering closely with Identity & Access Management (IAM), Security, Compliance, and Core Platform teams.

7 days ago

Boston, MA

$148,000–$222,000 / year

Partnering closely with product managers, data scientists, and other platform teams, you’ll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

7 days ago

Boston, MA

$146,000–$200,000 / year

The Core Tax Services (“CTS”) Senior Manager – ASC740 is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex corporate tax and ASC 740 tax issues. Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.

7 days ago

Boston, MA

Remote

$136,000–$204,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. From improving data modeling and computed properties to enabling enterprise-scale ingestion and supporting global compliance needs, this team plays a critical role in making Klaviyo’s platform intelligent and reliable at scale.

7 days ago

Boston, MA

Remote

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey.

7 days ago

Boston, MA

With nearly 20 years of experience, gained from supporting hundreds of thousands of startups, the AWS Startups team helps founders prove that their world-changing ideas are possible, at any stage of growth, and any level of funding. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

1 day ago

Boston, MA

$99,750–$262,500 / year

A Tax Senior Manager, State and Local Tax - Sales & Use Tax is responsible for advising clients of the sales & use tax implications relating to their business objectives, recommending alternate courses of action, as well as identifying different methods of complying with sales & use tax statutes and regulations. In this role, the SALT Sales & Use Tax Senior Manager will be charged with marketing, networking and business development within his/her area of experience and specialization and recognizing potential changes in sales & use tax policy and applying new policies to tax compliance.

7 days ago

Boston, MA

Remote

By driving the development of intelligent, connected devices, the Senior Full Stack IoT Developer directly supports strategic initiatives in product innovation, operational efficiency, and customer experience. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.

7 days ago

Boston, MA

Remote

$245,000–$307,500 / year

You will oversee commercial deal execution across a wide range of segments and products, while collaborating cross-functionally to design and scale activation and growth programs that maximize value for Circle and our partners. Reporting to the VP of Business Development, Americas, you will serve as a senior leader responsible for developing, owning, and managing high-profile strategic partnerships that drive Circle’s growth across the region.

7 days ago

Boston, MA

$224,000–$336,000 / year

Director of Product Marketing to lead positioning, messaging, and go-to-market across Klaviyos largest and most strategic product portfolio, Marketing, Data Platform, and AI - and to lead the GTM PMM team that translates our innovation into impact for the field and our customers, from the entrepreneur scaling their first store to the worlds largest global enterprises. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

7 days ago

Boston, MA

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

7 days ago

Boston, MA

$148,000–$222,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.

7 days ago

Boston, MA

$196,000–$294,000 / year

You will own multiple product areas critical to our Enterprise initiatives—including unifying customer data, powering AI-driven automation, and expanding our ecosystem integrations—while partnering closely with Product, Engineering, Design, Go-to-Market and Partner teams. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

7 days ago

Boston, MA

$116,000–$174,000 / year

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The ideal candidate is a data-driven PMM who thrives in fast-moving environments, independently owns complex GTM initiatives, and turns customer insight into compelling narratives that drive pipeline and revenue.

7 days ago

Boston, MA

$80,000–$135,000 / year

The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.

4 days ago

Boston, MA

$80,000–$135,000 / year

Comprised of experienced, hands-on professionals that are results-oriented and data-driven, the market leading BRG Corporate Finance practice collaborates as partners with management teams and sponsors to focus on strategic options that maximize value for stakeholders. The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition.

4 days ago

Boston, MA

Remote

You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

7 days ago

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Senior Customer Service Jobs in Medford, MA

Sr. Automotive Service Technician Jobot

Senior Software Engineer - Customer Agent Klaviyo

Senior AI Engineer - Customer Agent Klaviyo

Senior Full Stack Engineer - Customer Agent Klaviyo

Sr. Product Engineer – Web Services Esri

Tax Senior Manager, Core Tax Services bdo consulting

Senior Refrigeration Service Technician - Commercial & Industrial CoolSys

Senior Mechanical Engineer Symbotic

Senior Inside Sales Representative (REMOTE) - Direct Placement TalentBurst, Inc.

Senior Tax Manager Kforce Inc.

Senior Billing Specialist Vaco LLC

Tax Senior Kforce Inc.

Staff & Sr Accountants (Hybrid Pembroke or Natick) Kforce Inc.

Senior Sales Executive - Accounting & Finance Vaco LLC

Senior Associate, Commercial Training & Enablement Athenahealth

Senior Manufacturing Engineer Poly6

SR IT EPIC ANALYST Cadence/Referrals Boston Children's Hospital

Sr. Manager of GTM Incentive Compensation Klaviyo

Sr. Network Architect ECLARO

FMS Program Manager, Senior - Secret DCS Corporation

Senior Structural Engineer The LiRo Group

Senior Associate Civil Engineer The LiRo Group

CSSR - Customer Service Sales Rep - Part Time Craft Massachusetts

General/Interdisciplinary Engineer, Senior - Secret DCS Corporation

Test Manager, Senior - TS DCS Corporation

Senior Civil/Structural Engineer Leidos

Senior Tax Professional (CPA Firm) ProPivotal

Senior Lead AI Software Engineer Klaviyo

Senior Concierge Brightview Senior Living, LLC

Logistics Manager, Senior - Secret DCS Corporation

Equipment Specialist, Senior - Secret DCS Corporation

Senior Front End Engineer Kforce Inc.

Sr. Lead AI Engineer Klaviyo

Senior Product Manager, Platform Integrity Klaviyo

Senior Software Engineer - Profiles, Lists and Segments Klaviyo

Tax Senior Manager, ASC740 bdo consulting

Senior Product Manager, Profiles Platform Klaviyo

Senior Director, Mid-Market Sales & Account Management - Remote Motive

Senior Portfolio Growth Manager, HCLS, AWS Worldwide Startups Amazon Web Services, Inc.

Tax Senior Manager, State and Local Tax - Sales & Use Tax bdo consulting

Senior Full Stack IoT Software Developer Sarnova

Senior Business Development Director - Remote Circle

Senior Director, Product Marketing Klaviyo

Senior Product Manager - Remote PAR Technology

Senior Software Engineer, Agent Platform Klaviyo

Senior Lead Product Manager, Enterprise Klaviyo

Senior Product Marketing Manager - Verticals Klaviyo

Senior Associate - Corporate Finance - Turnaround & Restructuring Berkeley Research Group, LLC

Senior Financial Analyst Berkeley Research Group, LLC

Senior Software Engineer - Route Execution Samsara

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