7,143 Results for

Senior Customer Service Jobs in Northbrook, IL

Jobs

Senior Director, Customer Success Housecall Pro

Chicago, IL

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

Today

Senior Director, Customer Support Celigo

Chicago, IL

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

17 days ago

Senior Staff Full-stack Engineer - Customer Platforms Discover Financial Services

Chicago, IL

$286,200–$326,700 / year

The ideal candidate will excel at both surveying broad business domains, crafting a technical strategy to support the many possible futures of the business, and diving deep into the details and personally delivering the highest-leverage projects from that roadmap. You will make credit decisioning & offers real time and intelligent, spanning dynamic credit offers, line, balance transfer, product upgrades, retention offers leveraging novel data sources and predictive models, as well as quantitative in-market testing and experimentation.

6 days ago

Senior Global Technical Consultant - Personal Care Ecolab Inc.

Chicago, IL

Remote

$128,600–$193,000 / year

The Senior Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify improvement opportunities related to cleaning, disinfection, plant hygiene, driving value through improved product quality, employee and operational efficiency while ensuring regulatory compliance. Conduct customer technical visits and site surveys, reviewing customer contamination control practices and the cleaning/disinfection products in place to ensure they are both compliant and efficient.

2 days ago

Global Employer Services Senior Manager-Employment Tax Bdo Consulting

Chicago, IL

$99,750–$262,500 / year

In this role, the GES Senior Manager will be charged with overseeing key metrics measurements with group performance, developing marketing material, networking and business development within their area of experience and for GES as a whole and specialization and recognizing potential changes in tax policy and applying new policies to tax compliance. This position provides review of written global payroll advice to clients, evaluates alternative courses of action to lessen global payroll burden and cost of compliance, and identifies potential changes in global payroll policy and regulations.

19 days ago

IT Senior Manager, Risk Advisory Services Bdo Consulting

Chicago, IL

$160,000–$190,000 / year

Working under the authority of a Principal, the Senior Manager, Risk Advisory Services is responsible for managing and delivering high value solutions to multiple clients in technology environments to analyze system security and access controls, backup recovery procedures and IS organization and administration practices. Ten (10) years of experience with a public accounting firm or Fortune 1000 company performing Risk Assessments, internal audits, Sarbanes-Oxley Readiness services, internal control assessments, management consulting as a Financial, Operational or Information Technology Subject Matter Expert, required.

22 days ago

Partnership Tax Senior Manager, Advanced Computational Services Bdo Consulting

Chicago, IL

$99,750–$262,500 / year

As a Tax Senior Manager, Partnerships, you will be responsible for advising clients on the tax implications of their business objectives and various partnership specific items including but not limited to section 704(b) and taxable income allocations, capital account maintenance, liability analysis and allocations, section 734(b) and 743(b) adjustment calculations and Tax Receivable Agreement (TRA) calculations. In addition, the Tax Senior Manager, Partnerships develops and drives process improvement and team-building initiatives, maintains client relationships, and acts as a source of guidance to other team members.

22 days ago

Sr. Product Engineer – Web Services Esri

Chicago, IL

Remote

$93,600–$159,328 / year

Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.

4 days ago

Senior Corporate Counsel Covista

Kenilworth, IL

$185,000–$205,000 / year

This role supports Covista’s five Title IV higher education institutions, including institutions located in the U.S. and the Caribbean and will handle a diverse array of legal matters arising from Covista’s corporate functions and higher education institutions with a combined enrollment of 100,000 students. Works collaboratively and advises institutional departments, including student affairs, deans and registrar, to provide legal research, writing (including policy writing) and guidance on higher education-related matters, such as, student conduct, academic integrity, disability accommodations, student records and academic policy requirements.

2 days ago

Senior Director, Sales Housecall Pro

Chicago, IL

$155,000–$190,000 / year

You are responsible for closing the critical gap between traditional operators and technical system architects, building an environment where advanced data feedback loops deliver real-time metrics directly to representatives while developing second-line leaders across a high-growth infrastructure. You possess a distinct RevOps mindset, deeply understanding how to analyze the end-to-end transactional funnel, coach automated systems, and execute rapid sales cycles while maintaining an uncompromising commitment to human leadership development.

Today

Senior Director, Performance Marketing Housecall Pro

Chicago, IL

Mastery of major advertising distribution networks, mobile attribution models, cross-channel web analytics, and automation suites (i.e. Google Ads, Meta Ads Manager, GA4, GTM, Funnel.io). • Drive innovation across the function by leveraging AI to inject intelligence into workflows and automate processes and continuously implementing emerging marketing platforms, ad models, and tech configurations.

Today

Tax Senior Manager, Private Client Services Bdo Consulting

Chicago, IL

$146,000–$200,000 / year

A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.

25 days ago

Senior Tax Expert – Retail Intuit

Chicago, IL

$28–$36 / hour
Quick Apply

As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).

30+ days ago

Senior Tax Professional – In-Store Intuit

Aurora, IL

$28–$36 / hour
Quick Apply

30+ days ago

Senior Director, Business Development Digital Realty Trust

Chicago, IL

$220,000–$250,000 / year

You will act as the global quarterback for financial services initiatives, working closely with enterprise customers, cloud providers, technology partners, and internal teams to define strategy, unlock new markets, and deliver differentiated solutions at scale. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

24 days ago

Senior Associate, Sales Performance Management KPMG

Chicago, IL

Help execute transformational projects with a scope of services that includes diagnostics/business cases, channel strategy and alignment, sales strategy, sales model and go-to market (GTM) design, sales through service process optimization, sales force skill building and development, sales performance measurement & rewards, sales tool and enablement that includes Customer Relationship Management (CRM)/SPM, sales culture and sales data and analytics. Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives and Comissions, Sales Tools Enablement, Building High Performing Sales Cultures and Sales Analytics/Insights.

30+ days ago

Senior Product Manager - Remote PAR Technology

Chicago, IL

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

Today

Senior Associate, ServiceNow - ITSM KPMG

Chicago, IL

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Lead presentations of key solution design, technology architecture concepts and demonstrations to client stakeholders as well as working as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories.

30+ days ago

Sr. Cloud Engineer Digital Realty Trust

Chicago, IL

$120,000–$140,000 / year

PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role partners closely with infrastructure, network, security, development, and operations teams to deliver scalable, highly available, and resilient cloud solutions that support critical business applications and services.

24 days ago

Senior Director, Product Management (Fintech) Housecall Pro

Chicago, IL

A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity. You are accountable for the outcomes that define this domain, including attach and usage, payments GMV, net take and losses, and you lead by prioritizing the solutions our Pros and internal customers actually need over delivering features.

Today

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Senior Customer Service Jobs in Northbrook, IL

Senior Director, Customer Success Housecall Pro

Senior Director, Customer Support Celigo

Senior Staff Full-stack Engineer - Customer Platforms Discover Financial Services

Senior Global Technical Consultant - Personal Care Ecolab Inc.

Global Employer Services Senior Manager-Employment Tax Bdo Consulting

IT Senior Manager, Risk Advisory Services Bdo Consulting

Partnership Tax Senior Manager, Advanced Computational Services Bdo Consulting

Sr. Product Engineer – Web Services Esri

Senior Corporate Counsel Covista

Senior Director, Sales Housecall Pro

Senior Director, Performance Marketing Housecall Pro

Tax Senior Manager, Private Client Services Bdo Consulting

Senior Tax Expert – Retail Intuit

Senior Tax Professional – In-Store Intuit

Senior Director, Business Development Digital Realty Trust

Senior Associate, Sales Performance Management KPMG

Senior Product Manager - Remote PAR Technology

Senior Associate, ServiceNow - ITSM KPMG

Sr. Cloud Engineer Digital Realty Trust

Senior Director, Product Management (Fintech) Housecall Pro

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