2,448 Results for

Senior Customer Service Jobs in Rochester, MI

Jobs

Sales and Use Tax Senior Manager, State and Local Tax Bdo Consulting

Detroit, MI

$99,750–$262,500 / year

A Tax Senior Manager, State and Local Tax - Sales & Use Tax is responsible for advising clients of the sales & use tax implications relating to their business objectives, recommending alternate courses of action, as well as identifying different methods of complying with sales & use tax statutes and regulations. In this role, the SALT Sales & Use Tax Senior Manager will be charged with marketing, networking and business development within his/her area of experience and specialization and recognizing potential changes in sales & use tax policy and applying new policies to tax compliance.

20 days ago

Tax Senior Manager, State and Local Tax - Credits & Incentives Bdo Consulting

Detroit, MI

$99,750–$262,500 / year

The Tax Senior Manager, SALT - Credits & Incentives is responsible for advising clients of the credit & incentive opportunities relating to their business objectives, recommending alternate courses of action, as well as identifying different methods of complying with credits & incentives statutes and regulations. In this role, the Tax Senior Manager, SALT - Credits & Incentives will be charged with marketing, networking, and business development within their area of experience and specialization and recognizing potential changes in credit & incentives policy.

20 days ago

Connectivity Senior System Architect Stellantis

Auburn Hills, MI

You will be part of an international organizational unit supported with local functional management which will require to have frequent cross regional interactions involving teammates in France and Italy. You will play a key role in assessing technical feasibility, system-level integration, and architectural trade-offs, while contributing to the broader Stellantis connectivity roadmap.

1 day ago

Sr Customer Service Representative Genuine Parts Co

Madison Heights, MI

Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).

30+ days ago

Sr. Product Manager - Tech, Seller Customer Service Amazon.com Inc

Detroit, MI

The successful candidate will be exceptional at working backwards from customer to understand their journey, is skilled at communicating with both technical and business leaders, is capable of managing difficult cross-functional projects/goals, effectively influences across teams, and leveraging data to inform decisions and strategy. The Seller Customer Service team"s mission within the Selling Partner Services (SPS) organization is to provide Selling Partners (SPs) with the tools and insights they need to operate and grow their businesses, while ensuring that Buyers receive swift and satisfying resolutions to their customer service inquiries.

30+ days ago

Sr Director, Global Customer Services - (USA REMOTE) Danaher Corp

Detroit, MI

Remote

$230,000–$250,000 / year

Demonstrated experience personally leading significant organizational change across multiple countries, including consolidation of regional teams into a global function, delivered on committed timelines and in partnership with Human Resources and Legal. The Senior Director, Global Customer Service leads SCIEX's global customer service organization and is accountable for making customer service a strategic advantage for SCIEX by improving the customer experience, enabling commercial growth and driving operational excellence.

24 days ago

Senior Account Strategist, Mid-Market Sales, Google Customer Solutions Google LLC

Ann Arbor, MI

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. Lead a portfolio of medium and large-size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.

19 days ago

Senior Claims Customer Care Representative Amerisure Mutual Insurance Company

Farmington Hills, MI

Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Answer phones for claims call center to set up new losses, route to appropriate claims adjuster, and handle medical bills for payment.

30+ days ago

Senior On-Site Service Specialist / Mail Processing Specialist Macpower Digital Assets Edge Private Limited

Warren, MI

$18 / hour
Quick Apply

Key Responsibilities: Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist.

30+ days ago

Senior Manager, Finance Managed Services - Controllership & Record-to-Report | Financial Services Industry Deloitte Touche Tohmatsu Ltd

Detroit, MI

$148,200–$292,300 / year

This role combines deep accounting and controllership expertise, managed services solutioning, Financial Services Industry experience, commercial leadership, executive presence, and the ability to lead complex client engagements and teams. Our professionals combine finance domain expertise, operational discipline, technology-enabled delivery, and deep industry experiences to help clients achieve sustainable outcomes at scale.

30+ days ago

Service Delivery Senior Analyst Accenture Plc

Detroit, MI

This role provides support throughout the life cycle of our outsourced North American deal, with primary support but not limited to, business development, client orals, knowledge transfers, service recovery, process improvements, and red journey customer support. Identify and support opportunities to leverage AI, automation, and digital tools to improve customer experience, service delivery, and operational efficiency.

10 days ago

US Senior Consultant, Customer Success, Deal Desk, & Pricing and Packaging Lead - Converge for Life Sciences_Products & Platforms Deloitte Touche Tohmatsu Ltd

Detroit, MI

$105,400–$207,800 / year

You will own the full lifecycle of software license transactions, including all software license order renewals, partner with commercial strategy to design creative and innovative pricing and packaging models for software, technology, and IP offerings, and help ensure clients realize ongoing value from the platforms they adopt. The successful candidate would possess these skills: Cross-Functional Leadership & Collaboration: Comfortable operating as both a leader and a connector across Sales, Product, Engineering, Finance, Legal/Risk, and Account teams.

9 days ago

Senior Field Service Representative KBR Inc

Dearborn, MI

In addition to performing maintenance support functions, the Senior FSR will provide valuable insight during prototype development, operator evaluations, training activities, logistics demonstrations, and user assessments by helping evaluate vehicle systems from the perspective of the warfighter who will ultimately operate and maintain the platform in operational environments. The selected candidate will work as part of an integrated Original Equipment Manufacturer (OEM)-KBR field support team and support all aspects of vehicle readiness, maintenance execution, inventory management, technical publication validation, operator familiarization, training support, and sustainment activities.

30+ days ago

Sr. Service IT Help Desk Representative (Hybrid/Troy, MI) - Health Alliance Plan Henry Ford Hospital

Troy, MI

Provide support on a variety of software including Microsoft Windows operating systems and Microsoft applications, MacOS, iOS, Android OS, Epic EMR, PeopleSoft, ServiceNow, Citrix Applications, Active Directory, Webex, VPN technologies, Duo multi-factor authentication, and other departmental/business applications, along with using system log monitoring tools. Seven (7) years or more experience working in a 24/7/365 help desk, service desk, or IT support environment, using phone, email, remote assist, and chat to provide direct end-user support preferred.

1 day ago

Sr Customer Support Specialist- Haz Waste Republic Services Inc

Livonia, MI

KNOWLEDGE SKILLS AND ABILITIES: Advanced knowledge and the ability to assist Customer Support Specialists with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

17 days ago

Senior SAP Service Delivery Manager, DTE Infosys Ltd

Detroit, MI

SAP Service Delivery Manager154752BRThe Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. If you''re passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excelIn the assigned Job Role of Package Project Lead 2, your Area Of Responsibility will be as below: Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders.

11 days ago

Senior Service Technician / Yard Supervisor (Direct Hire) inSync Staffing Inc.

Commerce Township, MI

$30–$35 / hour
Quick Apply

You'll be responsible for servicing, inspecting, repairing, preparing, and maintaining modular buildings, supporting field service calls, coordinating yard operations, and helping establish processes that will contribute to the long-term success of the branch. Bear Staffing Services is proud to partner with Satellite Shelters to find an experienced Senior Service Technician / Yard Supervisor (Direct Hire) to help launch and grow their new Commerce Township (Detroit), Michigan branch.

7 days ago

Japanese Business Services Senior Consultant - Digital Transformation Services Plante Moran

Southfield, MI

$90,000–$117,000 / year

This role is ideal for a bilingual consulting professional who combines automotive manufacturing expertise, digital transformation experience, and strong Japanese business acumen to help Japanese-owned suppliers modernize their operations, improve supply chain performance, and achieve measurable business outcomes through technology-enabled transformation. This role focuses on delivering digital transformation consulting and ERP implementation services for manufacturing organizations, with a primary emphasis on Japanese-owned automotive suppliers in North America and overseas markets.

30+ days ago

Customer Growth Strategy Senior Manager | Utilities Accenture Plc

Detroit, MI

You have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.

9 days ago

Customer Identity & Access Management (CIAM) Senior Manager Accenture Plc

Detroit, MI

You have a proven track record of shaping and delivering complex CIAM implementations-spanning registration, authentication, MFA and passwordless, consent management, and fraud prevention-while managing executive client relationships, leading onshore and offshore teams, and growing the business. Work with project teams, delivery leads, alliance partners, and client stakeholders to create stand-out customer identity offerings powered by leading CIAM platforms (e.g., Ping Identity, ForgeRock, Okta CIAM, Auth0, ForgeRock, Microsoft Entra B2B/B2C /External ID).

6 days ago

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Senior Customer Service Jobs in Rochester, MI

Sales and Use Tax Senior Manager, State and Local Tax Bdo Consulting

Tax Senior Manager, State and Local Tax - Credits & Incentives Bdo Consulting

Connectivity Senior System Architect Stellantis

Sr Customer Service Representative Genuine Parts Co

Sr. Product Manager - Tech, Seller Customer Service Amazon.com Inc

Sr Director, Global Customer Services - (USA REMOTE) Danaher Corp

Senior Account Strategist, Mid-Market Sales, Google Customer Solutions Google LLC

Senior Claims Customer Care Representative Amerisure Mutual Insurance Company

Senior On-Site Service Specialist / Mail Processing Specialist Macpower Digital Assets Edge Private Limited

Senior Manager, Finance Managed Services - Controllership & Record-to-Report | Financial Services Industry Deloitte Touche Tohmatsu Ltd

Service Delivery Senior Analyst Accenture Plc

US Senior Consultant, Customer Success, Deal Desk, & Pricing and Packaging Lead - Converge for Life Sciences_Products & Platforms Deloitte Touche Tohmatsu Ltd

Senior Field Service Representative KBR Inc

Sr. Service IT Help Desk Representative (Hybrid/Troy, MI) - Health Alliance Plan Henry Ford Hospital

Sr Customer Support Specialist- Haz Waste Republic Services Inc

Senior SAP Service Delivery Manager, DTE Infosys Ltd

Senior Service Technician / Yard Supervisor (Direct Hire) inSync Staffing Inc.

Japanese Business Services Senior Consultant - Digital Transformation Services Plante Moran

Customer Growth Strategy Senior Manager | Utilities Accenture Plc

Customer Identity & Access Management (CIAM) Senior Manager Accenture Plc

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