Leads IT staff to identify, recommend, evaluate, and document improvements to modify, enhance, develop, or purchase new specialized systems, subsystems, technology alternatives, hardware, network and/or software characteristics and requirements that are significant in complexity and impact that would best deliver the technical solution that meets user/business requirements; when necessary, participates in selecting vendors and consultant/contractor staff; assists in managing and administering development/vendor contracts; Analyzes and troubleshoots functional and technical problems; Researches enterprise system and interface documentation; Identifies errors and works with other technical staff, vendor representatives, and users to make changes to solve problems; Serves as a technical resource to Authority users and other technical staff for the enterprise system. CHARACTERISTICS OF THE CLASS: Under general direction, performs a variety of advanced technical duties in the design, development, administration, security, and quality control of the Authority's databases and business applications; develops and maintains procedures and application solutions for multiple functional areas on multiple databases and systems; performs project feasibility research; serves as project leader and provides work direction and guidance to other developers; and performs related duties as assigned.