Senior Manager, Customer Experience Ethos Technologies IncSenior Manager, Customer ExperienceNYRemote$122,000–$170,000 / yearWe''re looking for a leader who can build the CX processes, tools, and voice-of-customer channels we need to move from reactive problem-solving to a proactive customer experience engine: one that consistently identifies where we''re falling short and drives improvements forward, end to end. Own end-to-end synthesis of customer insight across Voice of Customer data, complaints, escalations, and input from other leaders - translating signals from across the business into one clear, prioritized point of view.
Plumbing Technician – NO ON-CALL - CHOOSE YOUR SHIFT Gold Medal ServicePlumbing Technician – NO ON-CALL - CHOOSE YOUR SHIFTWestwood, NJFull timeExperience as a Residential Plumbing TechnicianRelevant licenses and certificationsA valid driver's license and a clean driving recordClean and neat appearanceStrong customer service and communication skillsHard-working and motivatedAre you ready to join our team? Our best technicians make over $100,000.00 per yearTop candidates could be eligible for a sign on bonus of $5000!2 weeks Paid Time Off for all new hiresCompany provided tools and equipmentConsistency:We offer consistent and reliable full-time year round work.
Customer Care Representative II - Bilingual (English/Spanish) Quest Diagnostics IncCustomer Care Representative II - Bilingual (English/Spanish)New York, NY$20–$23 / hourResponsibilities: Answer a high volume of calls from patients or their representatives, requiring you to evaluate and respond to all aspects of billing inquiries, including the ability to translate medical terminology into easy-to-understand information. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Pest Control Service Technician Trainee I OrkinPest Control Service Technician Trainee IJersey City, New Jersey$20–$22 / hourFull timeFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Communicate with customers to ensure satisfaction and discuss additional services that meet customer needs for a complete pest management program.
International Trade Services Specialist Sr. - Letters of Credit PNC BankInternational Trade Services Specialist Sr. - Letters of CreditEast Brunswick, New JerseyPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Seeking candidates with prior experience in International Trade Operations, specifically in areas such as Letters of Credit, Trade Finance, OFAC/Sanctions compliance, UCP600, SWIFT messaging, and related trade regulations.
Transcription & Data Entry Supervisor Quest Diagnostics IncTranscription & Data Entry SupervisorWhite Plains, NY$58,656–$104,700 / yearSkills: Excellent leadership, interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers. Leads with metrics and tools - uses data, metrics and operational tools to assess performance, prioritize work, and improve team goals and results.
Employee Relations Manager LG Electronics IncEmployee Relations ManagerEnglewood Cliffs, NJQualificationsRequired10 years of HR experience including 5 years in employee relations handling complex investigations sensitive situations or labor relationsProven track record of reducing employee relations incidents and improving manager performance through coaching and process improvementsStrong investigative analytical and written reporting skillsDeep knowledge of employment law policy interpretation and risk mitigation obtained through HRBP experienceExceptional communication skills across all formats with strong interpersonal professionalism and problem-solving abilitiesHigh emotional intelligence and credibility with senior leadersDemonstrated ability to handle confidential and sensitive matters with discretionAbility to work on-site five days per week in Englewood Cliffs NJ if in the commutable area or one of the main LGE facilities in the USWillingness to travel as needed for training delivery investigations forums or conferencesPreferredHRBP experience in a global or matrixed organizationExperience communicating employment matters across diverse cultural perspectives and organizational levels`Recruiting Range115000-160000 USDBenefits Offered Full-Time EmployeesNo-cost employee premiums for you and your eligible dependents for competitive medical dental vision and prescription benefits. Employee Relations ManagerWe are seeking an experienced Employee Relations Manager with HR Business Partner expertise to lead employee relations for key business units across the United States.
Senior Operations Manager NabisSenior Operations ManagerBronx, NYBacked by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
Senior Operations Manager Nabione IncSenior Operations ManagerBronx, NY$80,000–$90,000 / yearBacked by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
Commercial Pest Control Technician OrkinCommercial Pest Control TechnicianNew York, New York$17–$24 / hourFull timeYou can count on a career with the Best in Pests where you’ll work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning.
Warehouse Associate Union Rexel SAWarehouse Associate UnionFarmingdale, NY$19–$22 / hourRexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Client Services Manager SPS North AmericaClient Services ManagerNew York, NY$80,000–$95,000 / yearThe Client Services Manager oversees a team of supervisors and associates supporting mail distribution, accountable package management, digital mail processing, scanning and imaging services, reprographics, print production, records support, shipping and receiving, and related workplace services. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Client Service Manager SPS North AmericaClient Service ManagerNew York, NY$80,000–$95,000 / yearThe CSM serves as the primary day-to-day client contact and is accountable for operational performance, employee development, service quality, risk controls, continuous improvement, and the responsible use of technology—including artificial intelligence (AI), automation, and intelligent document processing—to improve workflows while protecting confidential client information. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Senior Program Manager Data Center Services (Remote) EnerSysSenior Program Manager Data Center Services (Remote)NJRemoteEnerSys Field Services is establishing a dedicated leadership role to launch and scale the NOIR battery solution for data center customers while governing a multi-region portfolio of data center capital projects. Direct multiple concurrent data center capital projects across regions, balancing scope, schedule, cost, quality, resources, customer commitments, and business priorities.
Mobile Engineer 5 (iOS, Swift, Bazel) (Enterprise Platforms Technology) Capital One Financial CorpMobile Engineer 5 (iOS, Swift, Bazel) (Enterprise Platforms Technology)New York, NY$229,900–$262,400 / yearPartner with Software Engineers, UX/UI, Quality Engineers, Product Owners/Analysts to deliver high performing quality customer experiences that are engaging, purposeful and powerful in their simplicity. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Customer Support Representative, L2 Managed Solution LLCCustomer Support Representative, L2NYRemote$21–$25 / hourThe value you'll bring: As a member of the Managed Operations Center, the Customer Support Representative, Level 2, will leverage entry-level technical support knowledge to provide superior customer service to managed services clients and basic troubleshooting/ticket resolution within a 24/7/365 helpdesk environment, working from Managed Solution headquarters or remotely. Physical Demands: The essential functions of this job require: the ability to frequently sit and stand for long periods of time; to manipulate objects with fine and gross motor skills; to frequently lift and maneuver 10 pound objects; to communicate in written and spoken English; to hear; to utilize close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Manager, Product Management - Enterprise Platforms and Service Capital One Financial CorpManager, Product Management - Enterprise Platforms and ServiceNew York, NY$164,800–$188,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Senior Operations Manager NABISSenior Operations ManagerBronx, New YorkBacked by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
Cloud Foundational Service Product Delivery Manager JPMorgan Chase & CoCloud Foundational Service Product Delivery ManagerJersey City, NJOur history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Product Design Director, Card Servicing and Support Platform Design Capital One Financial CorpProduct Design Director, Card Servicing and Support Platform DesignNew York, NY$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.