RESPONSIBILITIES: • Work closely with the regional and district management team, providing them with expert guidance, coaching and support on the full range of talent and employee related issues • Work with HR leaders to drive key HR related processes throughout the field • Maintain "best in class" HR policies and procedures to ensure effective, fair and consistent administration • Ensure strong levels of employee engagement to minimize employee turnover • Partner with the Talent Acquisition team organization to ensure top candidacy of talent • Partner with Talent Development team to identify future training opportunities • Help identify process improvements to gain efficiencies and accuracy • Act as a cultural role model and drive accountability for exhibiting behaviors aligned to our core values • Partner with field management to ensure selection, on-boarding and training of new associates integrate effectively into the organization • Manage and resolve complex employee relations issues as well as conduct effective, thorough and objective investigations • Implement strategies to improve overall morale and engagement for the associates • Ensure implementation and monitor compliance of existing company policies and programs such as postings, orientation, retention, exit interviews, and revisions to handbooks/manuals and orientation materials. • Provide day to day performance management guidance to management (coaching, counseling, career development, disciplinary actions) • Provide Human Resources Policy guidance and interpretation QUALIFICATIONS: • Minimum of 5 years of experience in a Human Resources • Minimum of 3 years of experience in employee relations in a high-volume hourly workforce environment • Minimum of 3 years compliance experience with working knowledge of US employment law • Bachelor's Degree • Self-motivated, while demonstrating initiative • Ability to coach managers on leadership, management, operational, employee and talent issues • Demonstrates collaborative style with excellent interpersonal skills • Works well under pressure • Travel 50% - 60% • Strong consultative, analytical and problem solving skills • Excellent interpersonal/communication and presentation skills • Detail oriented with strong organizational and time management skills • Solutions oriented • Strong technical expertise with HRIS systems, project management tools and integration of systems to support the business.