Administers benefits: Processes new hire enrollments, terminations, and changes Ensures compliance with COBRA and HIPAA guidelines Manages leave administration under disability plans, state, and federal leave guidelines Reviews, processes, and resolves any issues regarding benefit invoice reconciliation Assists employees with benefits-related questions and liaises between employees and the benefits broker/ insurance carriers Manages annual benefit renewal activities Oversee the open enrollment timeline/schedule Communicate with employees the steps and actions that need to be taken during the open enrollment period Assist the Engagement Manager with evaluating renewals (i.e., quotes, changes, etc.), communication of renewal to client (i.e., cost sharing, plan design, etc.), and strategize with the client on renewal decisions (i.e., going to market, plan design, etc.) (applicable to DC team members only). Completes application forms for state tax withholding identification numbers, unemployment insurance identification number(s) and workers' compensation insurance, and performs the steps necessary to register the Organization to do business in new states in which employees are hired; researches and resolves payroll-related tax notices received; and closes out tax withholding accounts as appropriate (applicable to DC team members only) Conducts quarterly and annual reviews of payroll information Handles complex payroll situations with payroll providers, state agencies, employees, and client contacts Has a proficient understanding of basic payroll laws and regulations.