Where direct reports are assigned, lead, develop, and hold accountable the repair commercial team, including hiring, goal setting, territory and account coverage, performance management, and succession planning; where they are not, drive coverage and activity through influence across Repair account management, field sales, and shop-level commercial resources. Share joint accountability with Repair Operations leadership for network loading and capacity fill, including redirecting demand toward underutilized shops, closing gaps between booked volume and available capacity, and aligning the commercial mix with operational capability and profitability expectations.