Stay up to date on auto and EV competitive landscape and trends to keep a close pulse on what customers are considering and effectively build value in our products and overcome objections to purchase Share success strategies, best practices and continuous feedback with teammates to cultivate a culture of learning and winning together built on trust Take on additional projects, duties and assignments as required and/or by request from sales leadership Qualifications 5+ years of sales, retail, customer service or hospitality experience at a top tier, premium brand (direct to consumer, auto and or EV a plus) Experience in a call center environment preferred but not required Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes Experience using CRM systems (Salesforce preferred) Strong communication and collaboration skills (written and verbal) Ability to work a flexible schedule to support customers on nights, weekends and/or holidays Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) with the ability to learn new tools quickly Comfortable operating large, high performance vehicles and conducting demo drives with customers Ability to work effectively both in a team and independently Maintain a positive, upbeat and can-do attitude at all time Ability to obtain and maintain local sales licenses if applicable in your state/province Flexibility to travel as needed for events to active sales Pay Disclosure The hourly range for this role is $22.21-27.76/hr for GA based applicants. Responsibilities Consistently achieve or exceed monthly and quarterly sales targets across Used vehicle sales and other key performance indicators such as pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and NPS Provide outbound follow-up to qualifying leads and progress through the sales Support outbound call campaigns and various sales programs pertaining to Used vehicle sales including but not limited to: Regionally Targeted Campaigns Rivian Preowned Campaigns Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian's core values and culture Educate customers on the benefits of our Rivian Preowned Vehicles, warranty coverages, and finance programs.