Work directly on the production floor to research delayed or problematic order Identify contributing factors to late or stalled jobs and coordinate appropriate next steps, including rerouting or tagging orders Partner with cross-functional teams (Pricing, Finance, Sales, Account Setup, etc.) to support issue resolution Collaborate with lab teams (Quality, Frame, Surfacing, Finishing, Shipping) to help ensure accurate and timely order completion. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.