This role sits at the intersection of strategy, customer insight, brand, media, CRM, loyalty, pricing, and revenue management, serving as a central force in the development and execution of integrated marketing programs that drive ridership, ticket revenue, and long-term customer value. Our values of ‘Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak.