Skills, Knowledge, Abilities: Ability to foster a cooperative and supportive work environment, promoting teamwork and morale, Ability to handle patient complaints and feedback professionally, facilitating resolutions to enhance patient satisfaction, Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.), Ability to prioritize tasks and manage time efficiently to meet deadlines, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Self-starter; driven to take action without needing prompting, Written and verbal communication skills. Job Objective: Responsible for the coordination of the Eisenhower Primary Care Concierge (EPCC) and/or Eisenhower Primary Care 365 (E365) membership applications including but not limited to: entry of patient information into appropriate systems collection of member fees, excellent customer service, sales of the EPCC/E365 program, tracking of membership payments and assisting with membership renewals.